Visiting care and home care in Bury St Edmunds
Surrounded with a beautiful countryside and historic ruins, Bury St Edmunds offers visitors and the local community stunning parks, magnificent cathedrals, not to mention award-winning home care provided by the UK’s leading home care provider - Helping Hands.
We’re proud to be recognised as the UK’s leading home care provider and are fully regulated by the Care Quality Commission (CQC). And, as the only home care provider endorsed as a Centre of Excellence by Skills for Care, you can take comfort in the knowledge that you’re loved one is in trustworthy hands.
With over 30 years’ experience and a stringent recruitment process, you can rest assured that you and your loved ones are in safe and knowledgeable hands. With full background checks, such as Disclosing Barring Service (DBS) screenings, we employ the very best carers.

Quality care at home
From short term support to longer term visits and live-in care, our Bury St Edmunds team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Bury St Edmunds care team
Zoe Parry
Branch Care Manager
I've been with Helping Hands for 4.5 years, starting my journey in homecare here. I'm proud to work for a company that helps individuals stay...
Christien Ingrosso
Area Care Manager
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...



