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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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02031314379 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting home and live-in care in Camden

Favourite stomping ground of artists and musicians alike, Camden has an eclectic mix of alternative fashion, markets and music set amongst cobbled streets and under the train track archways. The famous market at Camden Lock has a whole host of stalls to peruse, including some tasty street food offerings that are sure to get your taste buds going. In addition to the hubbub of this exciting borough of North London, there is also a team of professional yet caring Helping Hands carers ready to provide support and assistance to you in your home.

Our team covers Camden, Hampstead Heath, Kentish Town, Primrose Hill and the surrounding areas. So, whether you need 24 hours support or someone to pop in and check on you once a week, we’ll be there.

Meet the team

Matt Bristow

Meet Matt Bristow, our Regional Care Director, Camden

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis. I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Carole Kerton-Church

Carole Kerton-Church

Regional Clinical Lead, London & Essex

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite CarePalliative Care

Other services we provide at this branch

Visiting care in Camden

Offering home care from as little as 30 minutes all the way up to visits lasting an hour or more, visiting care is a great way to get the support you need at home little and often that suits you.

We offer support to those aged 18 all the way up to 100 and beyond, and we’re proud to have a variety of carers that will work with you in order to achieve the outcomes you need. So, if you’re in your early 20s, have cerebral palsy and require support with personal care, but also like to enjoy afternoons out in the city – we’ll find the right carers that are able to support you in both body and spirit.

Our visiting care teams are able to support you with a range of different needs and requirements, including:

  • Personal care
  • Continence care
  • Mobility and mobility aids
  • Light household duties and cooking
  • Shopping and getting out and about
  • Companionship

Live-in care for extra reassurance

More and more people are choosing live-in care, as opposed to residential care, for themselves or a loved one. Live-in care offers a stress-free resolution for those that require more intensive support but who don’t want to leave to familiarity of their own home.

A carer will live with you in your home, offering round-the-clock support as and when you require. What’s more, they will get to know you and how you like things done, instead of being prescribed to a strict timetable similar to a nursing home. You’re in complete control of your support plan including when you eat, get up and what you do during the day, keeping everything to your preferences.

We also have a team of experienced clinical nurses that ensure those with more intricate needs are catered for. So, whether you have a spinal injury, neurological condition or complex health needs, they will select carers with the relevant experience to support you so that you can receive high quality care tailored to your requirements – all within the comfort of your own home.

Dementia support for you and your loved one

As the leading provider for specialist dementia care and with detailed dementia training for all of our managers and carers, you can rest safe in the knowledge that your loved one is receiving the very best care from us that is suited to them.

Those living with dementia often have difficulties with memory, routine, and social interaction. With this in mind, we’ll take our time to get to know how your loved one likes to spend their day and any particular tasks that they struggle with, so that the care they receive is completely person-centred and enables them to ‘live well’ with dementia, rather than ‘suffer from’.

A helping hand with elderly care

Aging is inevitable, but it doesn’t mean that you have to leave your home for residential care or give up your favourite hobbies and social commitments. Elderly care from the Camden team means that you can continue doing the things you love, just with a little extra support along the way.

So, if you enjoy taking in the sights at Primrose Hill or miss visiting the British Library and spending the afternoon scouring the shelves for your favourite novels, we’ll be right there with you ensuring that you have a great day out.

We’ll also help with things around the house, such as doing a spot of dusting, vacuuming, washing up or changing your bed. And if you have a tasty recipe that you like to make but have difficulty getting the ingredients and working your way around the kitchen, we can help you to and from the shops, making the food and with the clean up afterwards.

Respite care for a short-term solution

Whether you’re convalescing after a spell in hospital or your regular carer needs to tend to a family emergency, respite care can often be arranged in as little as 24 hours after your initial enquiry. That way, you can be safe in the knowledge that you or a loved one has the support they need from an experienced carer during what can often be a difficult time.

We can even accompany you on holiday or to a celebration if you’re worried about going alone or want to allow your family and friends to enjoy the event or holiday with you without having to worry about your care. We’ll be there for the entirety of your stay and accompany you to and from the destination, ensuring you’re safe and cared for.

Fully-trained carers in Camden

For the past 30 years, we have been recruiting and training carers to the very highest standards and we have even been recognised as a Centre of Excellence for our in-house training programme. Our talented instructors take our new recruits through a variety of modules, including manual handling, first aid, dementia, diversity and equality, personal care, medication and finances. And all of our carers undergo regular refreshers training to ensure that are carrying out the latest and safest practice.

As with any reputable care organisation, we follow the strict guidelines set by the Care Quality Commission (CQC) and are regularly inspected to ensure our service is safe, effective and responsive for both our customers and staff. Receiving care from a regulated provider means that you can rest assured that the care you’re receiving is fully vetted and delivered to a high standard.

Find out more about care across Camden

If you’d like to find out more about the care we provide, you can call our customer support team. They’re available to take your call seven days a week and can discuss funding options with you too.

You can also pop into our branch on Spring Street in Paddington to visit the team and discuss the different care options available to you. If you struggle to get to them, they can visit you at home or in a local café – just let them know the time and place.

Call us on 02031314379 Talk to us on live chat Request a call back

Our credentials

Our Camden branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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