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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our Cannock team are care professionals dedicated to upholding the values that have been woven into the Helping Hands ethos throughout our 30 years of providing support to the homes of vulnerable people. We believe that care should be delivered with kindness, empathy and compassion, and these traits enable us to maintain the high standards we work towards in line with Care Quality Commission (CQC) guidelines.

Our visiting carers support people across Cannock, Armitage, Chasetown, Croxall, Elmhurst, Four Crosses, Hurley, Tamworth, Two Gates, Wiggington and the surrounding areas. Branch Manager Michelle and her team of carers and coordinators are available to meet each customer and establish a care plan that is completely tailored to their individual needs.

This branch covers where you need care:

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To learn more about how we can help call

01543648424 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Cannock, Epsom 6 Centrix@Keys, 8 Keys Park Road, Hednesford, Cannock, WS12 2HA (see on maps)

Live-in care and visiting care in Cannock

What was formerly a small, rural community until the increase in mining, Cannock is now the largest town on Cannock Chase in Staffordshire. Situated in an area of outstanding natural beauty, Cannock is now home to a dedicated team of carers from one of the leading home care providers in the UK – Helping Hands.

Our carers are available to provide support as little or often as you need. With a weekly visit to help around the house, multiple daily visits to cook meals, or a live-in carer for support around the clock, your Helping Hands carer will be on hand to help as part of a package tailored to you.

Meet the team

Meet , our Branch Care Manager, Cannock

Hello, I'm Claire. I have been working for Helping Hands since September 2019. I started as a carer and have progressed to the branch care manager role. As a branch care manager, my main role and responsibility is to ensure we provide our service users with a high quality service. To achieve this, I will meet with customers to gain feedback on regular basis, to ensure they are happy with our service, to meet with potential new customers face-to-face and supporting our wonderful care team to ensure they have regular supervisions, appraisals and have the relevent training needed. I decided to move into the care industry as I wanted to support people to remain as independent within their own homes, but also safely. I love listening to peoples life stories and taking the time to get to know them. Sometimes, that listening ear makes a big difference. Within my spare time, I enjoy spending time with my family. We enjoy activities such as walking our family dogs and being creative within the kitchen.
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

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Trish Ricketts

Trish Ricketts

Trish Ricketts, Head of Care

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareElderly CareRespite Care

Other services we provide at this branch

Regular visiting care in Cannock, fitting in with your schedule

We understand that every person’s care requirements are different; that’s why we tailor each visiting care package to suit the individual and their needs and preferences. From calls as short as 30 minutes through to a sitting service that lasts all day or even overnight, we can provide the perfect care plan for you and your needs.

Visiting carers are trained to manage and help with medication, mobility issues, household tasks such as cooking and cleaning, companionship and even complex care needs. Depending on your own personal situation, we can create a personalised care package providing exactly what you need to be able to live your life how you want to.

We fully understand the changeability of care needs. That’s why we offer respite support – be that to cover family emergencies, a hospital discharge or double-up calls to support a live-in carer. If you are the main carer for a relative or loved one and in need of some respite, we can provide short term home care visits to cover your well-deserved break.

Constant peace of mind with live-in care

Live-in care is often a great alternative to residential care for those wanting to maintain their independence and stay at home for as long possible. It is a brilliant support method for those needing more continual care, and our live-in carers are able to provide companionship, household support, complex palliative care and everything in between.

Every single one of our live-in carers across Cannock and the rest of the UK have been extensively trained in-house, so we know that our live-in carers are only providing the best level of care. What’s more, the one-to-one support provided by a live-in carer enables people to keep their social life active and continue with their hobbies, as well as usual day-to-day life and activities. We match up our live-in carers to your needs, interests and personality to make sure your they slot right in to your routine.

Care Agency Cannock

Our company is built around family values and we make sure our staff is well looked after. We have never been a care agency and we directly employ our carers. We provide them with award-winning training, so they can deliver the best possible care. That’s why choosing Helping Hands is a better choice than a care agency. Plus, you won’t be subjected to any hidden costs or unexpected fees – we are always upfront with the care you receive.

Dementia care and support for you in Cannock

At Helping Hands, we understand how dementia affects not just those with the diagnosis, but their surrounding family too. Every single one of our carers goes through detailed dementia training, enabling them to fully manage and support the difficulties that the condition can bring.

Providing care at home for people with dementia is a great way of maintaining routine, ensuring familiarity and ultimately keeping people where they want to be. Dementia can often present challenging behaviour and demanding moments, but there is no circumstance that our expertly trained carers cannot manage and support you with.

With a team of dementia care specialists on side to support every single carer across Cannock and the local area, we can set up a dementia package to suit your loved one’s daily routines, and have the flexibility to alter their care package to suit their changing care needs.

Domiciliary care in Cannock

You might just need a 30-minute visit once a week to assist you with the laundry, or you might need more regular visits and the occasional overnight stays. Whatever the reason, our Cannock carers are always available to support you.

From companionship to more complex clinical care, our friendly and professional carers are fully trained to cover all aspects of care, such as catheter management, medication administration, mobility assistance and general household chores.

Elderly care to support you at home

For many elderly individuals, it can often be difficult to accept the need for a little extra support at home. If you’re in your more senior years or you have a loved one that is and you’re worried about their wellbeing, we’re here to provide a personalised support plan to alleviate your worries and support you to live independently at home.

Whether you need an extra pair of hands to help you with your household chores, assistance with your personal elderly care or just someone to enjoy a cup of tea with, we’re here to provide the practical and emotional support you need to feel safe, happy and independent at home.

Respite care for as long as you need it

We understand the unpredictability of care needs. Whether it’s an unexpected injury or illness or your regular caregiver must tend to an emergency elsewhere; it can be distressing when last-minute situations arise at such short notice that finding an alternative seems almost impossible. With respite care from our Cannock team, we can swiftly put a bespoke package of respite care in place to give you the support you need for as long as you need it – often on the same day as your initial enquiry.

Michelle and her team will not only provide you with the high-quality care that you expect and deserve, but they will also ensure a seamless transition between carers so that you receive no disruption to your usual routine.

Private care Cannock

Helping Hands are a private care provider, which means that we’re able to offer you full control over your care plan from your very first phone call to us. Whether you’d like a particular type of care, you need a certain number of hours a week, or you’d simply like to specify which meals our carers prepare for you, we’re able to be completely flexible around your needs and preferences.

Partnering with a private care provider rather than a care agency also means that you won’t receive any hidden costs or surprise fees – our upfront fees are very transparent and straightforward, and we won’t ask you to handle mountains of unwanted paperwork and administration.

Dedicated carers to support you in Cannock

Every single one of our local carers has been recruited and trained in-house at our Centre of Excellence, providing them with the skillset they need to carry out impeccable care in your home.

All of our Cannock carers are passionate and dedicated to providing the best possible care, which is why we regularly run refresher courses. Combined with working in the field, this extra training provides them with excellent subject knowledge and the ability to deliver the right care.

We are fully regulated by the Care Quality Commission (CQC), and because we provide a fully managed service – which means we handle the care process from start to finish – we can provide support at every step of the way if there is ever a problem or change in circumstance.

Find out more about care in Cannock

With so much to consider, choosing the right care for yourself or someone close to you can feel overwhelming. But worry not, Michelle and her team are here to help you make sense of your options and provide guidance through every step of your journey with care. If you’d like to discuss the options available to you, please call us. We’re here to take your call seven days a week.

If you’d rather meet face to face, you’re welcome to pop into our branch and see us, or we can meet you at a place more convenient for you – whether that’s at your local café or your front room.

Call us on 01543648424 Talk to us on live chat Request a call back


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taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

0 out of 5

from 0 reviews

Our credentials

Our Cannock branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Cannock, Epsom 6 Centrix@Keys, 8 Keys Park Road, Hednesford, Cannock, WS12 2HA Show on Map

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