Since 1989, Helping Hands have been supporting our customers’ independence, comfort and security through our range of person-centred home care services. We’re delighted to be able to provide people living in Chadwell Heath with our much-loved and widely-trusted home support. Whether you need care on a visiting or live-in basis, your local care manager will take the time to fully understand your requirements and preferences and help you design a package of CQC-regulated care that is fully suited to you.
Quality care at home
From short term support to longer term visits and live-in care, our Chadwell Heath team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Our much-loved home care is supported by qualified, experienced nurses, and provided by carers who receive specialist training for dementia care. Whether you need 30 minutes of visiting care per week or round-the-clock support from a live-in carer, we’ll be sure to design your package of support to suit your specific requirements and preferences. Our wonderful carers can help practically, physically and emotionally, through personal care, help with the housework, mobility support, friendly companionship, running errands, and so much more.
24/7 Live-In Care Support
With live-in care, one of our wonderful carers will come to live with you in your home and provide round-the-clock support and companionship. We’ll make sure you’re matched with someone who shares your hobbies, personality and interests so that you’ve got a valued friend as well as a carer, and they’ll be able to help out around the home in any way you require. Many of our customers find live-in care to be a preferable alternative to residential care, as it allows them to live on their own terms and maintain their normal lifestyle.
Why Helping Hands is Better Than a Care Agency in Chadwell Heath
Helping Hands are a private care provider, rather than a care agency. We employ all of our carers directly, and always will, because we value the peace of mind this gives our customers. Many care agencies don’t employ their own carers, which means the customer ends up having to handle payments and deal with lots of fiddly paperwork. We believe that providing the best care possible includes looking after your carer and removing as many burdens from you as we can, and our customers truly appreciate this. We’ll also make sure that even if your scheduled carer is taken ill or needs a break, you’ll have a replacement carer visit at the times you like.
Qualified Carers Providing a Variety of Care Services in Chadwell Heath
Our Chadwell Heath carers truly are exceptional at what they do, and are able to provide a wide range of care services to people with varying needs. We only hire people to our care team who share our company-wide family values, and who are passionate about helping people to be healthy and happy in their own homes. All of our carers must undergo enhanced-DBS checks and provide references, as well as going through a rigorous assessment process before starting with us. Every new carer receives our industry-leading carer training, which covers areas such as dementia care, moving and handling, mobility support and personal care, and will continue to participate in regular refresher courses to ensure their knowledge and skillset are kept up to date with the latest care industry standards and best practices.
