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Home care in Chelmsford

4.5 Star Rating
Rated Excellent on
Trustpilot

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Lines open at 8:30 AM today

Existing customer
0124 520 7342

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0124 520 7342

Visiting care and home care in Chelmsford

Once the temporary capital of England, Chelmsford is now known as the first city in Essex. Created in the Middle Ages, Chelmsford was the birthplace of radio and is now home to an expert team of Helping Hands carers.

From 30 minutes per week to around the clock live-in care, our CQC regulated team is equipped to provide the support your loved one needs to maintain a safe and independent lifestyle at home. Whether you require additional support with your mobility, daily chores, or clinical assistance, there is a private carer in Chelmsford fully trained and motivated to help you preserve a happy and fulfilling routine within the comfort of your own home.

Quality care at home

From short term support to longer term visits and live-in care, our Chelmsford team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Chelmsford care team
Sarah Timms
Sarah Timms

Branch Care Manager

I joined Helping Hands as a Carer in December 2018,. After progressing through various roles, I became a Registered Branch Care Manager in 2021. I'm...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Chelmsford branch is fully regulated and accredited by the CQC

Find out more
Home care in Chelmsford

Helping Hands was founded by Mary Lee in 1989 as a way to provide extra support at home to those who needed it. And we are incredibly proud that, after 30 years, we are still offering that same person-centred service to thousands of families across England and Wales.

Built on a foundation of family values, we understand how important it is to feel safe, secure and independent in your own home. That’s why our team are here to provide a personalised support plan to ensure that you have the support you need with minimal disruption to your usual routine.

Whether you are looking for 30-minute drop-ins to help you with your household chores or more intensive support for a progressive condition, we’ll work closely with you to establish your individual home care requirements and build a support plan that is centred entirely around you and your needs.

Around the clock live in care support

We understand that acknowledging the need for more intensive support can be distressing for you and your loved ones, especially if residential care isn’t necessarily the right option for you. With dedicated live-in care in Chelmsford from our team, you have an ideal solution to ensure that you have the level of care that you need whilst remaining in the comfort of your own home.

Read more on what is live in care here.

Why Helping Hands is better than a care agency in Chelmsford

We’re better than a care agency because we take steps to ensure our carers are properly looked after, allowing them to focus their time and energy towards providing our customers with exceptional care.

Unlike most agencies, we employ our carers directly, giving them job security and also ensuring our customers won’t be burdened with heaps of time-consuming paperwork. Agencies will often insist that you personally pay your carers, leaving you to deal with lots of annoying financial admin and hidden fees.

Expert dementia care

The time following a dementia diagnosis can be very distressing for you and your surrounding family, but with expert dementia care from our Chelmsford team, we’re here to ensure that you have all the information and support you need to guide you through your journey.

With over 30 years of experience under our belt, we understand the complexities behind the condition and are here to support you with the many symptoms and behaviours that can arise. With patience and understanding at the fore, we’re here to help you and your loved ones with everything from practical support such as personal care and meal preparation, to guidance on how you can continue to communicate and enjoy your time together with your loved ones.

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Branch information
Address

Unit 3 The Aquarium, 101 Lower Anchor Street, Chelmsford, CM2 0AU

Show in maps Chelmsford Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed