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01242 384637

Lines open at 8:00 AM on Monday

New customer

Lines are currently closed

Existing customer
01242 384637

Visiting care and home care in Cheltenham

Here at Helping Hands Cheltenham, we offer person-centred home care to you where you feel most comfortable and at ease: your own home. Delivered by our fully-trained carers and monitored by the Care Quality Commission (CQC), we are committed to the highest industry standards of care so that you and your loved ones can rest assured you are being well looked after.

Our specialist team in Cheltenham offer a variety of different home care options that can start from as little as 30 minutes per week with visiting care to support with household tasks and everyday activities, all the way up to full-time live-in care. Having a private carer live with you may be preferable if you need round-the-clock support or clinical care needs, but don't want to move into a care home and leave loved ones and pets behind.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Cheltenham

Our carers provide a wide range of support across Cheltenham, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Cheltenham
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Cheltenham
    India Hickey
    India Hickey

    Branch Care Manager

    Hi, I'm India, Branch Care Manager at Cheltenham. I've worked in homecare since 2012, joining Helping Hands the same year. I manage our office team...

    More about India Hickey
    Deborah Farrington
    Deborah Farrington

    Area Care Manager

    Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

    More about Deborah Farrington
    Sophie Parker
    Sophie Parker

    Head of Operations

    I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Cheltenham

    Our Cheltenham branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Cheltenham

    Our high-quality agency and home care services are delivered in our customers’ homes by dedicated and compassionate carers and supported by a team of local managers across the whole of England and Wales. We always consider your care to be our highest priority and we’re proud to say we’re not a care agency and never have been – we’re a private home care company who value our amazing carers for the incredible support they deliver.

    This also keeps them highly motivated to make sure every single aspect of your daily routine is supported. An introductory agency makes you pay a fee to be introduced to a carer who you employ, pay and manage yourself, but with Helping Hands we will handle all of that for you, leaving you and your carer to focus on you.

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    Expert live in care

    When the need for more intensive support arises, we understand that residential care isn’t always everybody’s preference. What’s more, we understand how important it is for you to be able to feel secure and independent in your own home.

    With live-in care in Cheltenham not only will you have the support you need to stay within the comfort of your own home, but you will be encouraged to live the life that you want to lead.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Cheltenham

    Because we’re a private care provider in Cheltenham, rather than a care agency, you won’t have any annoying hidden costs or unwanted extras with us – we’re completely up front about all of our fees, so you can be absolutely confident that you’re getting exactly what you require from us.

    Our Cheltenham care experts in will take the time to understand your needs and wishes so that they can offer you a package of care that is tailored to your personal situation. And, of course, we’re completely regulated by the Care Quality Commission and Care Inspectorate Wales, which means we’re fully committed to providing high levels of care day in, day out..

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    High quality Cheltenham private care

    We understand how important it is that you remain in control of your home care, which is why the Cheltenham team can provide the perfect private care package so that you can maintain your usual routine.

    Otherwise known as care at home, this level of homecare will allow you to have the freedom to choose the assistance that you need, when you need it. Regular home visits, from 30 minutes through to several hours a day, can be arranged with our Cheltenham team to help you with a variety of everyday tasks, including personal care, housekeeping tasks and clinical care, including catheter and stoma management and PEG feeding.

    Supporting communities across Cheltenham

    Our carers provide home care in Cheltenham and nearby areas including these locations.

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    FAQs

    Home care in Cheltenham is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Cheltenham depends on the type and amount of support you need. Helping Hands’ visiting care prices start from £32.40 per hour, with visits available from 30 minutes, and live-in care starts from £1,675 per week for one person, based on the supplied pricing. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK figures supplied for comparison suggest privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Cheltenham.

    Home care in Cheltenham can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Cheltenham, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01242 855105
    Branch information
    Address

    Helping Hands Cheltenham, Clockwise, Festival House, Jessop Avenue, Cheltenham, GL50 3SH

    Show in maps Cheltenham Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed