Live-in and visiting care tailored to you in Chester
Once voted as one of Europe’s prettiest cities in a poll by Americans, Chester is full of exciting history and culture. In a town that once housed a Roman fort and was one of the three major Roman army bases in the UK, Chester now plays host to the UK’s most widely trusted home care provider – Helping Hands.
Starting with weekly visits, all the way up to 24-hour care, we offer a fully-managed, fully-regulated service for both visiting and live-in care across all of England & Wales. Your Helping Hands carer is there to accompany you with specialist assistance, along with a reliable, compassionate prowess, to provide peace of mind for you and your family as you manoeuver through daily activities and frequent your local community. Each carer is matched to your personality and interests to help you feel comfortable and in control of your support.

Quality care at home
From short term support to longer term visits and live-in care, our Chester team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Chester care team
Sue Edge
Area Care Manager
I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...



