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CQC & CIW Regulated
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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide


Our team in Clacton-on-Sea are on hand to provide the very best standard of care to your home. We’ve been delivering home care to local communities since 1989; in that time, we’ve developed industry-leading training and our service is fully regulated by the Care Quality Commission (CQC). Rest assured, with a Helping Hands carer, you or your loved one can live a fulfilling and independent lifestyle in spite of all manner of conditions.

Our branch provides care to the homes of people in Colchester, Holland-on-Sea, Jaywick, Little Clapton, Weeley Heath and surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01206934597 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Clacton-on-Sea

Acclaimed for being one of the best traditional seaside towns in England, Clacton-on-Sea is a popular tourist destination with its array of nearby attractions including the Clacton Pier. If you’re a resident that requires a little help getting around the community or some added support at home from somebody you can trust, look no further than your local Helping Hands team.

We offer home care from as little as 30-minute visits per week from a companion to check up on you and help out with making meals and household chores, to full-time live-in care for assistance at any hour and specialist support for complex conditions. Get in touch today to discuss your requirements and devise a care plan with a package tailored entirely to you.

Meet the team

Jacqueline Wilson

Jacqueline Wilson

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Regional Clinical Lead, East

Regional Clinical Lead, East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Visiting care in Clacton-on-Sea

Our hourly visiting care team are available to provide care for you at any level you require from weekly visits to daily check-ins. Every carer undertakes rigorous training before facing customers and you will be matched with a member of our team who is most qualified and appropriate for assisting with your needs.

With your carer being available as little or often as you need, you are in complete control of your care package and the frequency of their visits can change as your needs do. Every carer is encouraged to take a person-centred approach and hold compassion at the heart of their service. Whether you need a little help with going to the shops, or nursing care on a regular basis, there is a Helping Hands carer awaiting your call.

Clacton-on-Sea live-in care

Our live-in carers are specially trained to provide the highest standard of care around the clock. For those who need a companion to support them throughout their day-to-day routine, and those with severe conditions who need specialist attention on a full-time basis, we can provide somebody who is prepared to provide the assistance you need and become a friend in the process of doing so. 

We give all our live-in customers the opportunity to meet their carer before they start so that you can be matched with somebody who resonates with your personality and interests, as well as being qualified to deliver the care you require.

Private care in Clacton-on-Sea

Since 1989, Helping Hands have been providing excellent standards of care for our customers in the comfort and safety of their own homes, thanks to our amazing carers who regularly go above and beyond in their care delivery. We’re proud to be a private care company who has never been an agency, this means we’ve always placed the highest importance on being fully regulated by the Care Quality Commission and Care Inspectorate Wales. The advantages of being a private care company include being fully transparent in our care costings, meaning that you’ll always have an accurate breakdown of what your bill contains, we also employ our carers directly, which has the added benefit of you not having to worry about paying tax or national insurance for them, as we handle it all. This leaves your carer to focus on the most important thing – looking after you.

Domiciliary care in the comfort of your own home

Unlike residential care, domiciliary care gives you the luxury of enjoying your own familiar space and the freedom of staying in control of your routine as you receive support from a carer at home. 

One of the main objectives of our home care is to preserve as much independence as possible. While having the freedom to enjoy your own familiar surroundings with full control of your day-to-day activities, our carers provide the additional support you need to make each day easier to whatever extent you need. From nursing care and clinical support to weekly companion visits, our team is available to do right by you and your wellbeing with professional assistance dedicated to your requirements.

Why we’re better than a care agency in Clacton-on-Sea

With Helping Hands, your care plan is tailored to you and your requirements, by your local branch that directly employs and develops every carer. Unlike a care agency, we go the extra mile to cater to your priorities with a flexible package that can change as your needs do.

As well as focusing on the needs of our customers, we handpick our team to ensure we are bringing people on board who share our values and are determined to be the very best they can be. We believe that when carers feel valued and highly motivated, their customers will receive the benefit of exceptionally diligent service. 

Dementia care specialists

With over 30 years of experience caring for those living with dementia, we know just how difficult it can be to adjust to the condition from the initial diagnosis and throughout. Regardless of which form of dementia you are diagnosed with, our trained specialists recognise that every case is a completely individual and unique experience that requires different approaches.

With dementia care available in the comfort of your own home, maintaining a routine and reducing anxiety is much easier within familiar surroundings. As well as doing our utmost to preserve your day-to-day independence, we will do all we can to ensure you are living in an environment that is adjusted to you, from risk assessing each room to being mindful of how small things like colour and positioning can make you feel more at ease.

Elderly care as little or often as you need

Getting older is a blessing denied to so many, but even for those who have watched their family grow and still keep active and involved with others, there’s eventually a time where some extra support is needed – whether that be with getting around the local community or help with household chores. 

We understand that accepting help isn’t always easy, especially from a stranger, but rest assured, our elderly carers are trained to put your needs first and encourage you to be as independent as possible. All the while, your carer will be dedicated to compassion and kindness above all else, and you’re never too old to make a new friend!

Take a break with respite care

The provision of care is rarely a short-term process, but if you do need some temporary assistance, either due to a recovery period, or because your usual carer is unavailable, you can get in touch with our respite care team to arrange urgent assistance on a short-term basis. 

Whatever your needs are, our team are here to ensure that the care you receive is undertaken with the smoothest transition and the most accurate continuity.

Carers in Clacton-on-Sea with industry-leading training

Since 1989, we have delivered care to the homes of local communities for people of all ages and a wide array of conditions. Throughout this time, we’ve gone from strength to strength in our quality of service and areas we cover; this is a testament to the way in which we develop our carers.

With Care Quality Commission regulation and an award-winning induction course, we cover all bases with our staff to ensure they are well-equipped to undertake the care of even the most vulnerable of people. Further to that, we provide ongoing refresher courses to develop our carers’ skill sets, as well as being founding members of the United Kingdom Home Care Association and affiliates of the Dementia Action Alliance.

Find out more about care in Clacton-on-Sea

At Helping Hands, we understand how daunting and potentially stressful it can be to make the decision to seek some extra support, whether for yourself or for a loved one. 

Our customer care team are available 7 days per week to answer all your questions and create a care plan that caters to your priorities. Get in touch today to speak with someone and begin the journey of receiving assistance from the nations leading home care provider.

Call us on 01206934597 Talk to us on live chat Request a call back

Our credentials

Our Clacton-on-Sea branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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