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CQC & CIW Regulated

Rated Excellent on

Receive care in 24 hours

Industry leading carer training

Home care in Consett

Excellent

5,050+ reviews on

Excellent | 5,050+ reviews

Your nearest branch: Durham

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Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

0191 349 9930

Your nearest branch: Durham

Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

0191 349 9930

Visiting care and home care in Consett

Since 1989, Helping Hands have been providing industry-leading home care to our customers across England and Wales. We specialise in compassionate, person-centred home care services which focus on helping you to continue living independently, comfortably and securely in your own home. We’re able to provide home care in Consett that encompasses a wide variety of services and is suitable for people with all manner of needs. All of our home care is independently regulated and monitored by the Care Quality Commission (CQC), so you can have full peace of mind about every aspect of your support.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care supporting families in Consett

Our carers provide a wide range of support across Consett, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Consett

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Supporting people living in Consett

While we do not have a physical branch in Consett, care in the area is coordinated by our Durham branch, working with carers who support people across the local community.

Caitlin Evans

Branch Care Manager

As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...

More about Caitlin Evans

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

Sarah Bankhead

Area Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

More about Sarah Bankhead

What families say about our care

Fully regulated care supporting Consett

Care services supporting families in Consett are delivered by our Durham branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in Consett

At Helping Hands, we know that every individual’s care journey and needs are unique to them. That’s why we’ll always take the time to get to know your specific needs and wishes, and will work alongside you to ensure we’re providing you with the right type and level of support at all times. We believe that a person-centred approach to care is the most effective way to you to live life at your own pace and on your own terms, and that this is best achieved at home with dedicated, personalised support.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

24/7 live in care support

If you or a loved one are at a stage where you’d benefit from having one-to-one support throughout the day and overnight, you may wish to consider live-in care from Helping Hands’ Consett team. Live-in care gives you one-to-one support with all the routines and chores you need help with – whether that’s toileting, bathing, housework, meals, laundry, gardening, shopping, or just about anything else! We’ll help match you with a live-in carer who shares your personality and interests, so that you’ve got a valued, trusted companion as well as someone to provide physical and practical assistance.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Consett

Being a private care provider, rather than a care agency, means that at Helping Hands we employ and pay our carers directly and take full responsibility for their general well-being. Often care agencies will require customers to pay their carers directly. This results in all sorts of unexpected and unwanted fees and paperwork that can often become time-consuming and stressful. With home care from Helping Hands, we take care of all the fiddly admin and we make sure our carers are always well looked after, ensuring that they’re able to focus on providing you or your loved one with the best possible care.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in Consett

We’re extremely proud of our brilliant team of carers in Consett – they truly are wonderful at what they do, and are passionate about ensuring every customer receives the exceptional home care they deserve. All of our carers have been selectively recruited for their kind, compassionate personalities, as we believe these are essential characteristics for a carer, and have been subjected to rigorous background checks before starting with us. Then, when they join, every carer receives our industry-leading training, and will continue to participate in regular refresher courses so that their knowledge and skills are always up to date with the latest best practices.

Supporting communities across Consett

Our carers provide home care in Consett and nearby areas including these locations.

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Speak to our care team

If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

0191 379 1421

Branch information

Address

Helping Hands Durham, Units 1 & 2 Sunderland Road, Consett, DH1 2LH

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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