Home care in Consett
Visiting care and home care in Consett
Since 1989, Helping Hands have been providing industry-leading home care to our customers across England and Wales. We specialise in compassionate, person-centred home care services which focus on helping you to continue living independently, comfortably and securely in your own home. We’re able to provide home care in Consett that encompasses a wide variety of services and is suitable for people with all manner of needs. All of our home care is independently regulated and monitored by the Care Quality Commission (CQC), so you can have full peace of mind about every aspect of your support.
Quality care provided in your own home
Home care from our Consett team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Consett care team
Branch Care Manager
As Branch Care Manager, I oversee daily operations, ensuring compliance, high-quality care, and customer satisfaction. A local woman, I’m passionate about investing in my community and leading with kindness. With 10+ years’ experience in care, I’ve supported diverse needs and challenges. Outside work, I’m a proud mom to a bright 2-year-old, enjoy UK and global adventures, cooking, and crafts—all of which fuel my dedication to delivering excellence in care. It is important to me and my team to ensure we maintain the values of the company and always promote our customers independence to enable them to remain living within their own homes and for us to always strive to improve and develop the service we provide. In my spare time I love to spend quality time with my partner and my fur baby Obee - 1 going on walking adventures. I also like to travel the world and learn about new cultures and their ways of living. Some of my favourite places that I have travelled to are America, Australia, Thailand, St Lucia, Fiji, Dubai, Dominican Republic, and numerous Cities across Europe.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Consett to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Consett
At Helping Hands, we know that every individual’s care journey and needs are unique to them. That’s why we’ll always take the time to get to know your specific needs and wishes, and will work alongside you to ensure we’re providing you with the right type and level of support at all times. We believe that a person-centred approach to care is the most effective way to you to live life at your own pace and on your own terms, and that this is best achieved at home with dedicated, personalised support.
24/7 live in care support
If you or a loved one are at a stage where you’d benefit from having one-to-one support throughout the day and overnight, you may wish to consider live-in care from Helping Hands’ Consett team. Live-in care gives you one-to-one support with all the routines and chores you need help with – whether that’s toileting, bathing, housework, meals, laundry, gardening, shopping, or just about anything else! We’ll help match you with a live-in carer who shares your personality and interests, so that you’ve got a valued, trusted companion as well as someone to provide physical and practical assistance.
Why Helping Hands is better than a care agency in Consett
Being a private care provider, rather than a care agency, means that at Helping Hands we employ and pay our carers directly and take full responsibility for their general well-being. Often care agencies will require customers to pay their carers directly. This results in all sorts of unexpected and unwanted fees and paperwork that can often become time-consuming and stressful. With home care from Helping Hands, we take care of all the fiddly admin and we make sure our carers are always well looked after, ensuring that they’re able to focus on providing you or your loved one with the best possible care.
Qualified carers providing a variety of care services in Consett
We’re extremely proud of our brilliant team of carers in Consett – they truly are wonderful at what they do, and are passionate about ensuring every customer receives the exceptional home care they deserve. All of our carers have been selectively recruited for their kind, compassionate personalities, as we believe these are essential characteristics for a carer, and have been subjected to rigorous background checks before starting with us. Then, when they join, every carer receives our industry-leading training, and will continue to participate in regular refresher courses so that their knowledge and skills are always up to date with the latest best practices.