Our Dartford Home Care Reviews

Sam Chantry has been amazing and stepped in when short staffed to cover the care. She was always proactive and nothing was too much trouble, ensuring the wellbeing of my Uncle at all times

My parents in law needed some extra help with my father-in-law who had a number of conditions including dementia and being blind. My mother-in-law was struggling to look after him and meet all his care needs. We approached Helping Hands and organised daily care visits to assist with my father-in-laws personal care. Sam who organised it all was professional and caring and although, we never met the carers that she arranged to send in daily, my mother-in-law always said how lovely they were and how good they were with my father-in-law. Additionally my mother in-law registered with Helping Hands and has used them to get her to hospital appointments and home again. My father-in-law has now moved into a care home so Helping Hands are no longer visiting and I know that the daily contact with the carers is greatly missed. Thank you to Helping Hands and all of the wonderful staff for taking away some of the stress and strain of dealing with ageing parents. I would not hesitate to recommend Helping Hands Dartford if you are in need of a helping hand.

This was the first time I have used any form of Home Care. Required help post surgery for a short time. The process was seamless from the assessment visit to the start of actual help. The service was also accommodating as my times of visits changed with hospital appointments, some early morning. The support workers were all friendly and helpful and always asked if there was anything else I needed help with. Overall very happy with my experience.

I approached Helping Hands as I was looking for support for my mother who has Alzheimer’s. Hef condition had changed and she wasn’t eating properly. Sam the branch manager came out to meet my mum, myself and my wife. Sam put us at ease, through questions, mums history etc, confirmed they could help with our requirements and her needs. The process was seamless and we agreed an initial 3 days of support. This increased to 5 days later in the contract period. All staff without exception were absolutely fantastic, caring, understanding, helpful, and great company for mum. Mum loved the ladies that visited her. In addition Sam was able to provide support/advice for me, which was both comforting and invaluable.
My mum has now had to go into a care home for her safety and health.
I would totally recommend Helping Hands as visiting carers, reliable, efficient and great communication. Excellent service, thank you to everyone at the Dartford branch.