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Home care in Derbyshire

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer

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Existing customer
01332 417138

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer
01332 417138

Visiting care and home care in Derbyshire

We’re delighted to be able to offer our transformative, person-centred home care services to people living across Derbyshire. Whether you live in the heart of Derby or are based more rurally, we’d love to hear how we can help you continue to enjoy life on your own terms in the comfortable, familiar surroundings of the family home.

We offer a variety of different types of care, including visiting care, live-in care, respite care, palliative care, and condition-led care – so whatever your needs, our expertly-trained carers in Derbyshire will always be happy to help. We’re also committed to ensuring your safety and well-being are always paramount, so every aspect of your support will be independently regulated by the Care Quality Commission (CQC).

Quality care at home

From short term support to longer term visits and live-in care, our Derbyshire team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Derbyshire care team
Carey-Anne Bebbington
Carey-Anne Bebbington

Branch Care Manager

I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Trish Ricketts
Trish Ricketts

Area Care Manager

My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

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Fully regulated by the CQC

Our Derbyshire branch is fully regulated and accredited by the CQC

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High quality home care in Derbyshire

Our Derbyshire care team specialise in numerous home care services that can all be fully tailored to suit your particular needs and preferences. If you or your loved one simply need a bit of extra help around the home, our visiting care starts from just 30 minutes a week and can be adapted accordingly as your situation changes. We’re also able to offer overnight care, which gives you the security and reassurance of having a friendly face supporting you throughout the night, and live-in care for people with more complex needs.

24/7 live in care support

If you’re currently receiving visiting care and now require a more comprehensive package of support, or are considering moving into a home for 24/7 care, then live-in care in Derbyshire could be the ideal option for you. Allowing you to continue living in your own home and maintain your preferred lifestyle and routines, live-in care provides you with one-to-one support from an expertly-trained, handpicked Helping Hands carer. They’ll be matched to your personality, like and interests to help you get along with them really well, and they can support you around the home in just about any way you may require – whether that’s discreet personal care, housekeeping, mobility assistance, meal preparation, or anything in between.

Why Helping Hands is better than a care agency in Derbyshire

Helping Hands are a private care provider rather than a care agency. This means we’re able to offer certain guarantees which you simply won’t get from many agencies. For instance, because we employ all of our carers directly, you can be confident they’re being properly looked after. We pay their wages, and also handle their national insurance, pension, sick pay and holiday pay – allowing them to focus on looking after you. You won’t be burdened with mountains of time-consuming paperwork, and you can have total confidence that your carers have received our industry-leading training.

Qualified carers providing a variety of care services in Derbyshire

We’re extremely proud of our wonderful carers in Derbyshire – they truly are exceptional people and are brilliant at what they do. We only hire candidates to our care teams who share our company-wide family values, and who possess a kind and compassionate personality. Every new carer enrols on our industry-renowned training and assessment programme, where they participate in modules such as dementia care, mobility support, moving and handling, health and safety, and many more besides. They’ll continue to enrol on regular refresher courses so that their knowledge and skillset are kept up to date with the latest care industry standards and best practices.

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FAQs

Home care in Derby is a suitable option when daily tasks become challenging but moving away from home is not desired. This may include support with personal care, household tasks or companionship. Derby home care supports independence while providing reassurance for individuals and families.

Home care costs in Derby will vary depending on the level and frequency of care required. Helping Hands Derby offers a free assessment to understand your needs before providing clear pricing. This ensures you only pay for the care you need.

Yes, home care in Derby can be adapted if your needs change. Whether you need additional support following illness or reduced care as confidence grows, your care plan can be updated. The Derby team regularly reviews care arrangements.

Care in Derby can often be arranged within a few days of your initial enquiry. In urgent cases, Helping Hands Derby may be able to start care sooner. Once your assessment is complete, we confirm a suitable start date.

Home care in Derby begins with a free home assessment carried out by our local team. We take time to understand your routines and preferences before creating a personalised care plan. Once agreed, we match you with a suitable carer.

All carers providing home care in Derby are fully insured, bonded and employed by Helping Hands. They receive professional training and ongoing support to ensure safe and reliable care.

If your regular Derby carer is unavailable, Helping Hands will arrange an alternative trained carer. Our Derby team aims to maintain continuity and minimise disruption to your care.

Branch information
Address

Helping Hands Derby, 31 Shardlow Road, Alveston, Derby, DE24 OJG

Show in maps Derbyshire Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered