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Your nearest branch: Derby
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01332 417138
Your nearest branch: Derby
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01332 417138

Visiting care and home care in Derbyshire

We’re delighted to be able to offer our transformative, person-centred home care services to people living across Derbyshire. Whether you live in the heart of Derby or are based more rurally, we’d love to hear how we can help you continue to enjoy life on your own terms in the comfortable, familiar surroundings of the family home.

We offer a variety of different types of care, including visiting care, live-in care, respite care, palliative care, and condition-led care – so whatever your needs, our expertly-trained carers in Derbyshire will always be happy to help. We’re also committed to ensuring your safety and well-being are always paramount, so every aspect of your support will be independently regulated by the Care Quality Commission (CQC).

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Derbyshire

Our carers provide a wide range of support across Derbyshire, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Derbyshire
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Derbyshire

    While we do not have a physical branch in Derbyshire, care in the area is coordinated by our Derby branch, working with carers who support people across the local community.

    Carey-Anne Bebbington
    Carey-Anne Bebbington

    Branch Care Manager

    I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive...

    More about Carey-Anne Bebbington
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Trish Ricketts
    Trish Ricketts

    Area Care Manager

    My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

    More about Trish Ricketts
    What families say about our care
    CQC Logo
    Fully regulated care supporting Derbyshire

    Care services supporting families in Derbyshire are delivered by our Derby branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Derbyshire

    Our Derbyshire care team specialise in numerous home care services that can all be fully tailored to suit your particular needs and preferences. If you or your loved one simply need a bit of extra help around the home, our visiting care starts from just 30 minutes a week and can be adapted accordingly as your situation changes. We’re also able to offer overnight care, which gives you the security and reassurance of having a friendly face supporting you throughout the night, and live-in care for people with more complex needs.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you’re currently receiving visiting care and now require a more comprehensive package of support, or are considering moving into a home for 24/7 care, then live-in care in Derbyshire could be the ideal option for you. Allowing you to continue living in your own home and maintain your preferred lifestyle and routines, live-in care provides you with one-to-one support from an expertly-trained, handpicked Helping Hands carer. They’ll be matched to your personality, like and interests to help you get along with them really well, and they can support you around the home in just about any way you may require – whether that’s discreet personal care, housekeeping, mobility assistance, meal preparation, or anything in between.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Derbyshire

    Helping Hands are a private care provider rather than a care agency. This means we’re able to offer certain guarantees which you simply won’t get from many agencies. For instance, because we employ all of our carers directly, you can be confident they’re being properly looked after. We pay their wages, and also handle their national insurance, pension, sick pay and holiday pay – allowing them to focus on looking after you. You won’t be burdened with mountains of time-consuming paperwork, and you can have total confidence that your carers have received our industry-leading training.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Derbyshire

    We’re extremely proud of our wonderful carers in Derbyshire – they truly are exceptional people and are brilliant at what they do. We only hire candidates to our care teams who share our company-wide family values, and who possess a kind and compassionate personality. Every new carer enrols on our industry-renowned training and assessment programme, where they participate in modules such as dementia care, mobility support, moving and handling, health and safety, and many more besides. They’ll continue to enrol on regular refresher courses so that their knowledge and skillset are kept up to date with the latest care industry standards and best practices.

    Supporting communities across Derbyshire

    Our carers provide home care in Derbyshire and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01322 771985
    Branch information
    Address

    Helping Hands Derby, 31 Shardlow Road, Alveston, Derby, DE24 OJG

    Show in maps Derbyshire Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed