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Home care in Derbyshire

Excellent 4.5 Star Rating 5,100+ reviews on
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4.5 Star Rating
Excellent | 5,100+ reviews
Your nearest branch: Derby
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Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
01332 417138
Your nearest branch: Derby
Speak to our team today

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
01332 417138

Visiting care and home care in Derbyshire

We’re delighted to be able to offer our transformative, person-centred home care services to people living across Derbyshire. Whether you live in the heart of Derby or are based more rurally, we’d love to hear how we can help you continue to enjoy life on your own terms in the comfortable, familiar surroundings of the family home.

We offer a variety of different types of care, including visiting care, live-in care, respite care, palliative care, and condition-led care – so whatever your needs, our expertly-trained carers in Derbyshire will always be happy to help. We’re also committed to ensuring your safety and well-being are always paramount, so every aspect of your support will be independently regulated by the Care Quality Commission (CQC).

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Derbyshire

Our carers provide a wide range of support across Derbyshire, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Derbyshire
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Derbyshire

    While we do not have a physical branch in Derbyshire, care in the area is coordinated by our Derby branch, working with carers who support people across the local community.

    Carey-Anne Bebbington
    Carey-Anne Bebbington

    Branch Care Manager

    I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive...

    More about Carey-Anne Bebbington
    Trish Ricketts
    Trish Ricketts

    Area Care Manager

    My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

    More about Trish Ricketts
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Derbyshire

    Care services supporting families in Derbyshire are delivered by our Derby branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Derbyshire

    Our Derbyshire care team specialise in numerous home care services that can all be fully tailored to suit your particular needs and preferences. If you or your loved one simply need a bit of extra help around the home, our visiting care starts from just 30 minutes a week and can be adapted accordingly as your situation changes. We’re also able to offer overnight care, which gives you the security and reassurance of having a friendly face supporting you throughout the night, and live-in care for people with more complex needs.

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    24/7 live in care support

    If you’re currently receiving visiting care and now require a more comprehensive package of support, or are considering moving into a home for 24/7 care, then live-in care in Derbyshire could be the ideal option for you. Allowing you to continue living in your own home and maintain your preferred lifestyle and routines, live-in care provides you with one-to-one support from an expertly-trained, handpicked Helping Hands carer. They’ll be matched to your personality, like and interests to help you get along with them really well, and they can support you around the home in just about any way you may require – whether that’s discreet personal care, housekeeping, mobility assistance, meal preparation, or anything in between.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Derbyshire

    Helping Hands are a private care provider rather than a care agency. This means we’re able to offer certain guarantees which you simply won’t get from many agencies. For instance, because we employ all of our carers directly, you can be confident they’re being properly looked after. We pay their wages, and also handle their national insurance, pension, sick pay and holiday pay – allowing them to focus on looking after you. You won’t be burdened with mountains of time-consuming paperwork, and you can have total confidence that your carers have received our industry-leading training.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Derbyshire

    We’re extremely proud of our wonderful carers in Derbyshire – they truly are exceptional people and are brilliant at what they do. We only hire candidates to our care teams who share our company-wide family values, and who possess a kind and compassionate personality. Every new carer enrols on our industry-renowned training and assessment programme, where they participate in modules such as dementia care, mobility support, moving and handling, health and safety, and many more besides. They’ll continue to enrol on regular refresher courses so that their knowledge and skillset are kept up to date with the latest care industry standards and best practices.

    Supporting communities across Derbyshire

    Our carers provide home care in Derbyshire and nearby areas including these locations.

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    FAQs

    Home care in Derbyshire is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Derbyshire depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Derbyshire.

    Home care in Derbyshire can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Derbyshire, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01322 771985
    Branch information
    Address

    Helping Hands Derby, 31 Shardlow Road, Alveston, Derby, DE24 OJG

    Show in maps Derbyshire Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered