Skip to main content

Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

Home care in Downham Market

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Sunday

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0173 385 6409

Lines open at 9:00 AM on Sunday

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0173 385 6409

Visiting care and home care in Downham Market

Nicknamed ‘Gingerbread Town’, Downham Market is one of the oldest market towns in Norfolk. It’s full of historical buildings, restaurants and plenty of places to visit. Thanks to our compassionate carers, our customers can continue to explore the fruits of Downham Market.

At Helping Hands, our carers can help you with folding the laundry, changing the bedding, medication, running errands and even taking you to the weekly markets to buy fresh produce and clothes. Whatever you need, we can provide care from as little as 30 minutes a week or longer with visiting care.

For added reassurance, we are monitored by the Care Quality Commission and Care Inspectorate Wales. This means our services are regularly inspected to ensure we provide compassionate, well-led and responsive care.

Quality care at home

From short term support to longer term visits and live-in care, our Downham Market team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Downham Market care team
Vicki Miller
Vicki Miller

Branch Care Manager

I've worked in home care for 15 years, starting as a community carer while at university, and I fell in love with the industry. I'm...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Downham Market branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Downham Market

We provide exceptional care at home so our customers can continue to live life on their terms without having to compromise their routine and independence. Whether you are looking for support with health and personal care, shopping and errands or companionship, you can count on our carers to be there when you need them.

24/7 live in care support

If you prefer to have round-the-clock care, we also offer live-in care. This is when one of our carers stays in your home 24/7. So, if you need help going to the toilet during the night or running errands throughout the day, you’ll have support whenever you need it.

We understand it can be daunting having someone new come into your home, let alone live with you. However, our carers genuinely are the most compassionate and empathetic individuals you’ll meet. They really do become true companions.

Why Helping Hands is better than a care agency in Downham Market

At Helping Hands, we have never been a care agency; we deliver care as a private home care provider. This is so we can ensure continuity of care where you receive care from the same familiar faces. Plus, you won’t be faced with any referral fees or extra costs; we will be upfront with you from the word go.

Qualified carers providing a variety of care services in Downham Market

Our carers are fully trained to provide outstanding care, no matter what condition you are living with. We also believe in developing our carers, which is why they complete refresher courses. For your safety, we also do a strict background on all our carers, including a Disclosure and Barring Service (DBS) check.

Other areas we cover
Follow us on social media
Branch information
Address

Helping Hands Peterborough, 90 Bridge Street, Peterborough, PE1 1DY

Show in maps Downham Market Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed