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Home care in Dudley

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
01384 883393

Lines open until 5:30 PM

Existing customer
01384 883393

Visiting care and home care in Dudley

Tucked between the cities of Birmingham and Wolverhampton lies the borough of Dudley, the ‘capital’ of the Black Country. Overlooked by the historic 11th century castle, it’s common-place to hear the roars of the lions from the local zoo or see film crews at the local museum. The team at our Dudley Branch take all of this in their stride and offer industry-renowned care within their local community.
We’re strong believers of person-centred care designed to fit around your care and needs. Our friendly and compassionate carers can help with both short-term arrangements and long-term solutions.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Dudley team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Dudley care team
Nic Harding
Nic Harding

Area Care Manager

Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

More about Nic Harding
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Dudley branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home Care Dudley

Since 1989, we have specialised in care within the homes of our customers to suit their needs. It’s not a coincidence that our care is recognised as a leader within our industry as with such a wealth of knowledge, we’re experienced in caring for dementia, acquired brain injuries and cerebral palsy. We understand that care needs can arise for a variety of reasons and we’re here to support you any way we can, with housekeeping, companionship, preparing meals, personal care, and so much more.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Live-in care for total peace of mind

Having a carer living in your home ensures your care needs are totally fulfilled. And it doesn’t matter what your situation is; our fully trained carers adjust around your lifestyle and routines to ensure your independence is always promoted. The support provided by our live-in care team in and around Dudley is always on your terms and specific for your needs. That’s why we create individual care plans for everyone that we care for, providing peace of mind for you and your family.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Better than a care agency in Dudley

At Helping Hands we’ve always prided ourselves on delivering the highest levels of care possible to our customers in their own homes, which is something that you wouldn’t usually find with a care agency. We’ve never been an agency – instead we’re a private homecare company founded 36 years ago to provide nothing but the best care at home for our customers. We directly employ all of our carers, offering them excellent working conditions, pay and perks that you just wouldn’t find with a care agency.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Private care in Dudley

Our wholly managed care services are always delivered with our customers’ wellbeing as the highest priority, and because we have always been a private homecare company rather than an agency, our care is fully regulated by the Care Quality Commission and Care Inspectorate Wales. Our carers feel valued by us because we look after them as well as we expect them to look after you, so they’re highly motivated in their work. We see the results of this in the many glowing reviews we get about our carers every single day.

An older woman with short blonde hair and glasses smiles while knitting, sitting on a cushioned chair indoors. She wears a light blue cardigan and is engaged in conversation with another person.
Domiciliary care in Dudley

We recognise how important it is to remain independent in your own home despite any medical or physical needs you may have. Domiciliary care is the perfect option for you if you still want the freedom of choosing when and how you want to receive care. Care at home is available to young and older adults that need some additional support and our Dudley carers strive to provide care in this way for everyone they look after, whether you want companionship and a friendly face or have highly complex needs.

A smiling elderly man and a female carer sit together on a sofa, looking at a large photo album. Bookcases, books, and framed photos are visible in the background, creating a cosy and warm atmosphere.
Dementia support from our expert team

As a specialist in the field of dementia care, we’re familiar with how different types of dementia affect a person, and how best to care for those living with the condition. Although living with dementia can be unsettling and confusing at times, we understand the complexities behind this varied condition and can support the symptoms, behaviours and medical issues that may arise. With professionalism and compassion, we’ll help to make you or your loved one feel as comfortable as they can at home.

A healthcare worker wearing gloves and a plastic apron prepares a medical swab at a sink, whilst a seated patient in a blue gown looks on in a clinical setting.
Elderly care centred around you

Part of getting older can mean that we find it more difficult doing the things we used to. For some people this can include getting dressed in the morning or doing the laundry. Elderly care from Helping Hands means that you get to keep your independence as much as possible; while ensuring you get the help you need around the house or out in the local community. This is beneficial for both your physical and emotional wellbeing.

An older man with white hair and a beard, wearing a navy blue dressing gown, smiles whilst holding an open book. He sits indoors on a light-coloured chair with a plant and a vase in the background, looking at someone standing nearby.
Respite care in Dudley

Respite care could be perfect for you, especially if your regular caregiver needs to take a break. You’ll receive the quality care you expect from your own carer and we’ll manage the transition seamlessly. Your respite carer will adhere to your routines and timetables, keeping disruption to a minimum. We can also organise care in a short space of time if your regular carer is unable to be there, or if you need some support at home whilst convalescing after a hospital admission.

A man in blue pyjamas reads a book in bed, smiling, while a carer in a purple uniform stands beside him, offering support in a cosy, warmly lit bedroom with a stone wall.
Fully trained carers in Dudley

As one of the most established care providers in the UK, we know what it takes to be a fantastic private carer. All of our carers receive full background checks – including Disclosure Barring Service (DBS) screening – and are employed by us, taking the stress out of any paperwork or procedures you may have experienced with previous care providers. We’re also fully regulated by the Care Quality Commission and the Care Inspectorate Wales which ensures we always meet the very highest of standards.

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Branch information
Address

Helping Hands Stourbridge, 143 High Street, Stourbridge, DY8 1DW

Show in maps Dudley Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed