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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

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Assisted Living in Durham

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0191 349 9930

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0191 349 9930

What does our assisted living support include?

At Helping Hands, we provide person-centred care at home, allowing our customers to maintain their independence and routines in the place they love most.

We deliver different types of care, including assisted living, where our compassionate carers can support you with your condition or daily routine.  Our carers can help with bathing, getting dressed, taking medication, washing the dishes, walking the dog, and much more. They also make the best companions.

For added reassurance, we are regulated and monitored by the Care Quality Commission and Care Inspectorate Wales. This means that our visiting and live-in care in Durham services are regularly inspected to ensure we provide our customers with the highest quality of care they genuinely deserve. After all, your well-being is our top priority, and we are committed to providing the best care possible.

How to arrange assisted living in Durham

To arrange your care package today, contact our friendly customer care team. They are available seven days a week, and you can speak to them over the phone or online.

Contact us

Branch information
Address

Helping Hands Durham, Units 1 & 2 Sunderland Road, Durham, DH1 2LH

Show in maps Durham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Looking to become a carer in Durham ?
Apply here
Qualified carers providing assisted living in Durham

At Helping Hands, we take the safety and well-being of our clients seriously. All our carers undergo an intensive training programme led by our in-house training academy. We ensure that all our carers are equipped with the care skills needed to provide outstanding care. We also conduct a strict background check on all our carers, including a Disclosure and Barring Service (DBS) check and references from previous employers. So, you can rest assured that you’ll be in good hands.

When to consider assisted living

You can benefit from assisted living home care in Durham if you are living with a complex condition or need help managing household duties. Whatever the reason, our carers will always be there to support you in any way you require.

At Helping Hands, we understand that everyone’s needs are unique. That’s why we offer the flexibility to choose assisted living from as little as 30 minutes a week with visiting care or 24 hours a day with live-in care. With live-in care, one of our carers stays with you day and night, ensuring you always have someone by your side, no matter what.

How much does assisted living cost?

If you wish to receive care a few days a week, visiting care costs start from £31.00 per hour, with a call-out charge of £4.50. This covers your carer’s travel costs.

Live-in care offers round-the-clock support, with prices starting from £1,675 a week for a single person. Couples can also take out a live-in care package, with costs starting from £1,675 a week. Whatever your needs, we will ensure we find the right package for you.

How to arrange assisted living in Durham

To arrange your care package today, contact our friendly customer care team. They are available seven days a week, and you can speak to them over the phone or online. Or, if you prefer to talk to a member of the team in person, pop into our local Helping Hands branch today. We look forward to seeing you and making a difference in your life.

Contact us