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Long-term care in Durham

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What is long-term care?

Long-term care is a type of care that is designed for people living with serious or debilitating conditions that prevent them from being able to fully support themselves. The primary objective of long-term care is to make sure every customer is receiving consistent, regulated care that helps them to manage the symptoms from any medical conditions they may have and ensures they’re able to enjoy the best possible quality of life. At Helping Hands, we’ve been providing dedicated home care services to customers across England and Wales since 1989. In that time, we’ve helped tens of thousands of people to live more confidently and securely in the comforting, familiar surroundings of their own homes. Our care focuses on giving our customers the ability to retain as much normality and independence as possible, which is particularly important for people receiving care over a long period of time.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Address
Helping Hands Durham,
Units 1 & 2 Sunderland Road,
Durham, DH1 2LH

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Who is suitable for long-term care?

Long-term care is ideal for anyone who is likely to need extra support for an extended period of time, whatever their age. It might be that you’re living with a complex condition such as a type of dementia or cancer, or maybe you’ve got a disability that means you can’t do everything you’d like to around your home. It’s always great when family and friends are there to help out, but sometimes we just need the occasional extra bit of support to keep us going from day to day. We’re able to offer long-term care on both a visiting and live-in basis. With care plans starting from just 30 minutes a week, our Durham carers are completely flexible around your needs and preferences, and are able to assist you around your home in whatever ways you need – from doing the laundry and preparing meals, to running errands and helping you bathe, dress and toilet.

Durham long-term care from Helping Hands

We’re extremely proud of our wonderful team of carers in Durham; they truly are they heart and soul of our organisation, and they’re constantly going above and beyond to make sure every customer is receiving the type and level of care that they’ve come to expect from Helping Hands. We’re very particular about who we recruit to our care teams; we only hire people who are naturally compassionate and kind, and we perform extensive background checks on all applicants to ensure they’re the sort of person you’d be happy to have in your home.

Every new carer receives our award-winning training when they start with us, and will continue to participate in regular refresher courses to keep them up to date with the latest care industry standards and best practices. Plus, all of our care services are fully regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you can have complete peace of mind about our commitment to excellence each and every day.

Contact us to arrange long-term care

If you’d like to find out more about our long-term care provision in Durham and the surrounding area, please get in touch with our friendly customer support team today. They’re contactable seven days a week, and are available to help with any questions you might have about what long-term care involves. You can also contact us using the form on our website and arrange for us to call you back at a time that suits you.