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Home care in Ellesmere Port

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM on Tuesday

Existing customer
0151 550 4527

Lines open at 8:30 AM on Tuesday

Existing customer
0151 550 4527

Visiting care and home care in Ellesmere Port

Ellesmere Port was originally founded at the end of the Ellesmere Canal. Although the canal was never finished, the town still became an industrial hub during the 19th century. Industry continued to flourish in the area throughout the 20th century, with car manufacturing and petroleum refining expanding after World War II. We also make sure all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total peace of mind about our commitment to excellence across the board.

It’s also home to our Helping Hands Ellesmere Port branch. When it comes to home care, we’re industry leaders in our own right – we’ve got the experience and the expertise to be able to provide you or your loved one with a flexible, holistic package of care that meets all your needs and allows you to live comfortably and confidently in your own home.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Ellesmere Port team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Ellesmere Port care team
Susan Rideout
Susan Rideout

Branch Care Manager

As a branch manager it is my responsibility to manage the safe delivery of care, plus manage the office team, care staff and organisation's needs....

More about Susan Rideout
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
Our Reviews
Two women sit on an outdoor bench covered with a striped blanket, enjoying drinks and smiling at each other. A picnic hamper with plates and cutlery is set between them. A hedge and green grass are in the background.
Home care Ellesmere Port

With home care, you’ll get the opportunity to receive dedicated support from an expert carer in the comfortable, familiar surroundings of your own home – rather than having to move to a residential nursing home or a hospice. Our superb carers will go above and beyond to ensure you’re able to enjoy the best possible quality of life while they take care of all the chores and routines that you’re struggling with – whether that’s cooking and cleaning, taking you to appointments, helping you bathe, or anything else.

A smiling elderly woman stands outdoors holding a handrail, accompanied by a male carer in a purple uniform who stands beside her, also smiling. The background is green and blurred, indicating a garden or park setting.
Live-in care in Ellesmere Port

When you or your loved one find yourself requiring an additional level of support to their current care plan, live-in care in Ellesmere Port is a great option. With live-in care from your Helping Hands team in Ellesmere Port, you’ll get one of our wonderful carers to come to live with you in your home and provide you with one-to-one support around the clock – supporting you in any way you need.

A smiling carer in a purple uniform is making a bed, while an older man in a dressing gown sits on a chair in the background, watching and smiling.
Care agency in Ellesmere Port

If you’re looking for agency care in Ellesmere Port, you may instead wish to consider using a private care provider such as Helping Hands. We’re better than a care agency, because we employ our carers directly and prioritise their well-being, allowing them to focus their time and energy towards caring for you as well as possible. We’ll also take care of all the fiddly paperwork and administrative work involved in employing a carer, so you won’t have to stress about making payments each month.

A carer in a purple uniform smiles and chats with an elderly man lying in bed in a cosy, rustic room. The carer rests a hand on the man's shoulder, and a framed photo sits on the bedside table.
Private care in Ellesmere Port

When you partner with Helping Hands for support, you’ll get access to private care in Egham and the surrounding area, which means you’ll get a package of care that is completely tailored to your specific needs. Our superb carers will take the time to understand the particular requirements of your condition and circumstances and will design a care plan that keeps you supported at all times. Whether you’re living with a complex medical condition such as a type of dementia, need visiting care several times a week, or would simply benefit from a bit of extra companionship, we’ll always be able to help you live your best life in the comfort of your own home.

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Emergency care

It’s not always possible to anticipate when we might require additional care support. There are certain situations, such as being discharged early from the hospital or your regular carer being suddenly made unavailable, which we can’t plan for. In those instances, emergency care is a great way to ensure you’re able to receive all the help you require to remain comfortable, confident and secure in your own home without worrying about whether your normal chores and routines will be completed.

Two men sit outdoors, smiling and laughing together. One wears a dark jumper, the other a light purple shirt. Trees and greenery are visible in the blurred background, suggesting a park or garden setting.
Overnight care

With overnight care, you’ll get one of our superb carers to come to stay with you in your home throughout the night, meaning you won’t ever be left feeling isolated or unsupported when you might be at your most vulnerable. Overnight care is particularly popular with people living with age-related frailties or serious medical conditions. Your carer will stay in your home with you and assist you in the event that you need companionship or physical support.

A smiling woman in a lavender uniform and name badge talks with an older woman holding a mug outdoors, suggesting a friendly conversation between a carer and her client.
Fully-trained carers in Ellesmere Port

Our Ellesmere Port care team comprises a fantastic team of carers who are on standby to provide you with dedicated, empathetic support in your home whenever you need it. All of our carers have been selectively recruited for their compassionate, committed approach to their care, and have undergone rigorous DBS and background checks to ensure they’ll be a great fit for us and for you. When they start with us, every carer is enrolled in our award-winning training programme, which equips them to provide flexible, expert care to people living with a wide range of conditions and circumstances.

Local updates
An older man with white hair and a beard, wearing a navy dressing gown, smiles whilst holding an open book. He looks up at someone standing nearby, who is partially visible in the foreground.
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An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.
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Branch information
Address

Helping Hands Ellesmere Port, Suite 117 Pioneer House, Pioneer Business Park, North Road, CH65 1AD

Show in maps Ellesmere Port Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed