Visiting care and home care in Ellesmere Port
Ellesmere Port was originally founded at the end of the Ellesmere Canal. Although the canal was never finished, the town still became an industrial hub during the 19th century. Industry continued to flourish in the area throughout the 20th century, with car manufacturing and petroleum refining expanding after World War II. We also make sure all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total peace of mind about our commitment to excellence across the board.
It’s also home to our Helping Hands Ellesmere Port branch. When it comes to home care, we’re industry leaders in our own right – we’ve got the experience and the expertise to be able to provide you or your loved one with a flexible, holistic package of care that meets all your needs and allows you to live comfortably and confidently in your own home.

Quality care at home
From short term support to longer term visits and live-in care, our Ellesmere Port team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Ellesmere Port care team
Susan Rideout
Branch Care Manager
As a branch manager it is my responsibility to manage the safe delivery of care, plus manage the office team, care staff and organisation's needs....
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...