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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our team in Frinton-on-Sea are dedicated to delivering the highest standard of home care available to the local community. With rigorous training and regulation adhering to Care Quality Commission (CQC) guidelines, we equip our carers to provide compassionate support for adults of any age and enable them to maintain a safe, independent and fulfilling lifestyle.

The team cover Frinton-on-Sea and its surrounding areas such as Colchester, Great Holland, Kirkby Cross, Walton-on-the-Naze and Weeley.

This branch covers where you need care:

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01206934597 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Frinton-on-Sea

One of the best seaside towns Essex has to offer, Frinton-on-Sea is famed for its greensward, beaches and beach huts, attracting tourists from all over for its picturesque land and cluster of independent retailers. Our local branch is available to help you get the additional support you need to get out and enjoy the seaside, take a trip to the shops, or just keep you on top of your household chores.

From just 30 minutes per week, we can provide visiting care to provide the extra assistance you need to make your routine that little bit easier. Our packages are flexible and change as your needs do so that you are in complete control of deciding when you need more regular visits or full-time live-in care for support around the clock.

Meet the team

Jacqueline Wilson

Meet Jacqueline Wilson, our Head of Live-in Care, Frinton-on-Sea

I have worked in Care since 2008. I was initially attracted to this sector as I knew that every day I would do something which would enrich someone’s life. I love working with people and I get great satisfaction and a sense of achievement knowing that my efforts however small or large have made a difference to an individual or their family. Knowing that I have enabled someone to stay in a cherished home to their last day is a powerful influence for me to want to do this job. Quite often in care, we meet clients and families who are at crisis point and it is immensely rewarding knowing that I have the ability and knowledge to offer a solution to a crisis and give peace of mind to the clients and families we support. Outside of work I enjoy going to the gym and Spin classes are a favourite of mine. I also enjoy Rugby and love the friendly rivalry and atmosphere you get from the live sport. I enjoy cooking and prior to my career change into care my husband and I owned our own Bakery and Tea Room. This is one of my proudest achievements but also one of the hardest things I have ever done in my life. We had to close our business due to serious health issues my husband suffered, but I knew from the interaction from our customers, some very elderly, that kindness and support go a long way to make someone happy.
Kelly March

Kelly March

Live-In Care Manager, South East

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Regional Clinical Lead, East

Regional Clinical Lead, East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareElderly CareRespite Care

Other services we provide at this branch

Home care in Frinton-on-Sea

With over 30 years of experience in delivering visiting care to the homes of adults of all ages, our team has the knowledge and expertise to complement their prowess for compassion as they deliver support to your home from as little as 30 minutes per week to regular visits. 

Whether you need frequent or infrequent care throughout your weekly routine, we can devise a care plan that works around you and your needs, regardless of your condition. From loneliness or immobility to dementia or spinal injuries, there is a Helping Hands carer well-equipped to provide the support you need for maintaining an independent lifestyle in the comfort of your own home.

Live-in care in Frinton-on-Sea

For those who require frequent support, our live-in carers are on hand to complement your lifestyle and provide the assistance you need, day or night. Whether you need a companion to assist you with mobility and tasks around the house, or specialist support to care for a complex condition, your live-in carer will be matched to your personality and interests to provide you with a companion who puts your needs first. 

We understand how daunting it can be to seek help with your independence, especially on a regular basis, so rest assured, your live-in carer will be fully trained to deliver the support you need, with expertise in the condition you are living with.

Supporting you at home with domiciliary care

A domiciliary carer will provide the assistance you need to maintain an independent routine in the comfort of your own home. As opposed to receiving care from a residential facility, domiciliary care enables you to have your well being catered for, in the environment that is most familiar and comforting to you. 

With no set meal times, no limits on attending or receiving visits from other people, and a flexible package that changes as your needs do, you can feel confident that you are in control of the support you receive; from a companion who has been handpicked for their knowledge of your condition, and chemistry with your personality.

Why is Helping Hands better than a care agency in Frinton-on-Sea?

Unlike a home care agency, our team is directly employed by our branches, who are fully managed and receive regular monitoring by the Care Quality Commission (CQC). With the assurance that you are receiving care from a reputable, regulated source, you can feel confident that the carer who visits you is fully trained, well-equipped, and motivated to provide you with the support you deserve. 

We also offer bespoke packages tailored entirely to your needs, with no hidden costs and carers matched to you based on their knowledge of your condition and compatibility with your personality.

Experienced dementia care

Throughout over 30 years of experience, dementia care has been at the heart of our service, with countless customers receiving the support they need to maintain their independence during each stage of a condition that is unique to each individual.

We understand just how daunting a dementia diagnosis can be, so we can be there from the very start to help you and your family come to terms with your condition, and help you throughout every step of the process; all the while, helping you to remain at home, surrounded by the surroundings most familiar to you, where so many of your memories will have been made.

Elderly care to keep you independent at home

As we get older, things like memory and mobility begin to wain, and we tend to rely more on our friends and family as more support is needed with getting around and keeping on top of daily tasks. With elderly care from Helping Hands, you can have somebody that feels like an extension to your loved one that prioritises your wellbeing, as you enjoy the blessing of watching your family grow and embracing your freedom. 

Our elderly care team relieve the pressure from your loved ones and provide specialist care for more complex conditions, with flexible packages that cater to your needs and the frequency of your visits able to increase you require.

Respite care for temporary assistance

For urgent assistance, either because the care you usually receive is unavailable, or you need a temporary solution to help you maintain your routine, our respite care team are on hand to provide immediate support, regardless of the type of care you need.

Some of our respite care customers have been receiving care for a severe condition over many years and need somebody to fill in on a short-term basis, while some were discharged from hospital and needed some temporary additional support to help them get back on their feet. With respite care, you let us know what you need and there will be someone ready to complement your routine with specialist and compassionate care for a timescale specified by you.

Fully-trained carers in Frinton-on-Sea

Throughout over 30 years of experience, we’ve developed the way in which we prepare our staff to deliver our service for a wide range of conditions, and for local communities across England & Wales. 

In order to upkeep the standard of our care, we receive regular monitoring and regulation from the Care Quality Commission (CQC). With award-winning training and ongoing professional development, we equip our carers to care for your loved ones with the utmost dignity, empathy and compassion.

Find out more about care in Frinton-on-Sea

Deciding to seek additional support is never an easy decision, and we know there are many things to consider which are individual to each customer, which is why our customer care advisors are available 7 days per week to take your call.

For a more personal conversation, feel free to contact our branch to arrange a meeting and have all your questions answered in person.

Call us on 01206934597 Talk to us on live chat Request a call back

Our credentials

Our Frinton-on-Sea branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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