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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Thanks to our 30 years of homecare experience, we really are the experts when it comes to supporting you or your loved ones at home. Our compassionate carers go above and beyond every single day to ensure you get to live as independently as possible, while still being fully supported to enjoy what life has to offer. Because we’re fully regulated by the CQC and CIW you won’t have to worry about the consistency of our high standards, so call us today to discover how we could be supporting you or your loved ones to remain in the home they love.

We can support you in and around Frome, Feltham, Egford, Little Keyford, Berkley, Oldford, Lye’s Green, Great Elm and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01373610101 *If you are an existing customer, please use the branch phone number

Branch address

M2 & The Processing Room, Marston Trading Estate, Manor Road Frome BA11 4FN Manor Road Frome BA11 4FN (see on maps)

Live-in care and visiting care in Frome

From AD 950 until 1650 Frome was larger than Bath, and its primary output was wool and cloth. Despite traditional industry such as metalworking and printing declining, Frome has a thriving arts and sports scene. Named as “the sixth coolest town in Britain” by The Times, Frome has also been recognised as “the best in the South West” by The Sunday Times.

Always wanting to establish ourselves more in the areas we cover, Helping Hands felt that Frome was a place that’s growing in stature and that we should focus on more closely. If you are looking for care for yourself or loved ones we can offer our visiting care service from just 30 minutes per week, or if you’d prefer someone with you around the clock, why not consider live-in care.

Meet the team

Louise Bradley

Meet Louise Bradley, our Regional Care Director, Frome

As Regional Care Director, I’m responsible for overseeing the quality of care delivered throughout our East region, across both our hourly branches and live-in care teams. My aim is to deliver the highest standards of care through tailored, person-centred care plans that offer outcome-focused delivery through dedicated, expertly skilled care teams. I learnt first-hand how important person-centred care is when my own father was diagnosed with lung cancer in 2014. Throughout his short fight with the disease, I was overawed and enormously grateful to the multidisciplinary teams who worked selflessly to make his last days as comfortable as they could be. This ignited in me just how important bespoke care is.
Deanna Lane

Deanna Lane

Regional Clinical Lead, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Frome Live-in Care

Because we’ve been providing the highest standards of live-in care in our customers’ own homes for more than 30 years, we really are the homecare experts. Our compassionate carers can support you with whatever you need to enable you to live as independently as possible, including personal care, medication, meal preparation, assistance to attend appointments and activities or just some companionship with a cup of tea.

Better than a care agency in Frome

We’re proud of our history at Helping Hands, as since 1989 we’ve been providing the highest standards of care to our customers as a private home care company. We’ve never been an agency and we never will be, meaning that you get all the benefits of a private company, such as directly employed carers, motivated managers and no hidden surprises when your bill arrives each month. We believe in transparency and ensuring that you’re happy with everything we do, so if you want a company that really cares, talk to Helping hands today.

Private Care in Frome

Whether you need complex care, nursing support or you would just like regular companionship, you need a private care company who always has your wellbeing at the centre of everything it does. That’s where Helping Hands comes in. With our 30 years of experience caring for thousands of customers in their own homes, we are able to support you with any aspect of your daily routine, such as personal care, medication and mobility support.

Emergency Care

You’re always in control of your care journey with Helping Hands and that’s just as true whether we care for you for years or you need us short-term in an emergency. It may be that your regular carer has been taken ill or perhaps you’re being discharged unexpectedly from hospital; whatever the reason you need us in a hurry we can usually have a carer with you within 24 hours, which isn’t just reassuring for you, it’ll put the minds of your loved ones at rest too.

Overnight Care

When you need care around the clock you may feel that you don’t have any option than to consider residential care, especially if your family are carrying out your daytime care and need their well-earned sleep during the hours of darkness. This isn’t the case with Helping Hands though, as we can provide you with bespoke overnight care to ensure that you get the continued support you need, such as regular medication, taking essential fluids, being regularly moved in bed or helping you to the toilet.

Fully trained carers in Frome

When you want the highest quality, person-centred care delivered by compassionate and empathetic carers, you need Helping Hands. We only choose the most naturally caring people to work for us and to look after our customers, meaning you’ll always be in the best hands with us. We train our carers well once they join us, instilling in them the need to respect our customers’ dignity and independence at all times, and we also encourage their professional development when they’re keen to progress. These are just some of the reasons why we’re industry leading home care experts and because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales you can have full confidence in our consistency of care too.

Find out more about home care in Frome

Find out more about home care in Frome; talk to our friendly customer care specialists today. They’re available seven days a week for your convenience, or if you prefer, contact us via our website and we’ll happily call you back.

Call us on 01373610101 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

M2 & The Processing Room, Marston Trading Estate, Manor Road Frome BA11 4FN Manor Road Frome BA11 4FN Show on Map

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