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Home care in Gravesend

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Trustpilot

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01622 236098

Lines open at 9:00 AM today

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
01622 236098

Visiting care and home care in Gravesend

If you or a loved one are at a stage of life where you might benefit from additional support to help you manage from day to day, home care could be a great option for you. At Helping Hands, our Gravesend carers can provide home care on both a live-in and visiting basis – with care packages starting from just 30 minutes per week, and always fully designed around you. All of our services are independently regulated by the Care Quality Commission (CQC), providing you with full peace of mind about the quality of care you can expect from us each and every day.

Quality care at home

From short term support to longer term visits and live-in care, our Gravesend team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Gravesend care team
Katrina Leckie
Katrina Leckie

Branch Care Manager

I oversee the daily operations of our service, managing office and care staff, ensuring compliance with internal and CQC standards, and providing high-quality, personalized care...

Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

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Fully regulated by the CQC

Our Gravesend branch is fully regulated and accredited by the CQC

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High quality home care in Gravesend

At Helping Hands, we’re proud of our reputation as the UK’s leading home care provider, which has been built on the consistent excellence of our services. Our Gravesend care team is local to you, but benefits from the wider support and expertise of a national care provider. We believe this blend allows us to offer a uniquely exceptional care service which combines a personal, bespoke approach from local carers with the experience and insight that only a larger care provider can deliver. From your first phone call to our friendly customer support team, we’ll make sure every decision that’s taken regarding your care has you at the centre, and will monitor your condition and circumstances in case any prompt changes need to be made to your support.

24/7 live in care support

If you’re currently receiving visiting care but are perhaps starting to find you now require a more comprehensive level of support, you may wish to consider switching to live-in care. Live-in care is a brilliant option for anyone who needs round-the-clock assistance and attention, but would naturally prefer to remain in their own home rather than move into residential care. Coming to terms with your loved one no longer being able to look after themselves is never easy, and you may feel like the last thing you want is to have a stranger living in their home with them. We take a sensitive, compassionate approach to live-in care, where we’ll help your loved one find a live-in carer who is compatible with their personality and interests, and your carer will ensure your personal space is respected at all times so it doesn’t feel like they’re living on top of you.

Why Helping Hands is better than a care agency in Gravesend

We’re a private care provider, rather than a care agency, which means we can offer a number of guarantees that many agencies don’t. For instance, we employ every single one of our carers directly, so you know they’ve been fully vetted and expertly trained by our care experts in Gravesend. We also promise a fully-managed service, which means that if one of your regular carers is taken sick or needs a break, we’ll always replace them with another carer for the same time slot.

Qualified carers providing a variety of care services in Gravesend

Our wonderful carers truly are at the centre of everything that makes our care services so widely loved and trusted. We’re very selective about who we recruit to our Gravesend team, and that’s because we believe it takes a really exceptional person to be a great carer. We only hire people who display natural compassion and empathy in their assessment, and who are genuinely passionate about making a difference to people’s lives. Our rigorous training and vetting process not only ensures that we’re recruiting the right sort of people, but also provides every new carer with industry-leading skills and knowledge that allows them to offer a wide range of care services to people with varying needs.

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FAQs

For over 30 years, our team have been dedicated to providing seamless support to families all over the UK, enabling them to remain safe and secure in the comfort of their own homes. Our Maidstone home care team will work with you to put together a personalised care plan so that you receive the support you need, when you need it. Whether you need a 30-minute visit to help you with your laundry, or more complex support such as PEG feeding or catheter management, Lynne and her team can help you to live your life as independently as possible.

Our private carers complete a comprehensive training programme with regular refresher courses, allowing them to have the knowledge, experience and commitment to provide you with assistance ranging from housekeeping, meal preparation and companionship to more detailed care for dementia, neurological conditions and mental health.

We understand that each individual customer has their own unique care requirements, which is why we offer support for as little or as long as you need it. Care needs can arise at any time, for any reason, so whether you need temporary respite care after a hospital discharge or a helping hand when you’re doing your weekly shop – we are here to bring peace of mind to you and your family.

Our Live in care in Maidstone team are fully equipped to support with any number of conditions and complex injuries, ranging from cerebral palsy to acquired brain injuries, ensuring that you will receive the right level of expert care to suit you and your needs. Each of our carers are carefully selected to match your personality, hobbies and interests, so you receive so much more than care; you’ll gain a friend.

Discover more on what is live-in care here.

Helping Hands are a private care provider, rather than a care agency. This means that unlike many care agencies, we employ our carers directly and their well-being is always our number one priority. We also make sure all of our care is fully regulated and monitored by the Care Quality Commission (CQC) and Care Inspectorate Wales. Care agencies are often unaccountable to regulators, which means your care won’t come with any quality guarantees and your carers won’t be accountable for the standard of their care.

We understand how important it is that you decide the details of your care, which is why the team will tailor your care package around you and your needs, so that you can remain independent and in control.

Otherwise known as care at home, domiciliary care will give you the freedom to choose the level of care that you need, when you need it. With regular home visits from 30 minutes to several hours a day, our Maidstone team are here to help you with any of your everyday tasks, including personal care, housekeeping tasks and clinical care.

With 30 years of experience under our belt, we’re proud to be one of the UK’s leading dementia care specialists. We understand that living with dementia can be unnerving for you and your family, and that the complexities of the condition can often be distressing for all those involved.

Offering extensive knowledge in dementia care, our expert team are fully-trained to support you and your loved ones. We understand how important it is that you are surrounded by comfort and familiarities when living with dementia, which is why our team will enable you to remain in the security of your own home, while also providing guidance to your family on how you can continue to communicate with each other and enjoy your time together.

As we get older, our bodies can slow down and our minds aren’t always as quick as they once were, but that doesn’t necessarily mean that our desire to remain independent and secure has to change.

Whether you need a friendly reminder to take your medication, a helping hand in preparing your meals or discreet support in getting washed and ready for the day, the team are here for you.

Each of our tailored care packages are created with your independence at the forefront, so that you can continue to lead the life you love with minimal disruption.

Care needs can arise at any point; whether your usual carer is taking a break or if you need a helping hand in getting back on your feet after an illness or injury, our respite care packages offer you the support you need, for as long as you need it. We’ll ensure a seamless transition between carers, providing you with the quality care that you expect from your own carer with no interruption to your usual routine.

We understand that emergencies can’t always be avoided, but that doesn’t mean that you have to make sacrifices to your quality of life. Even with as little as 24-hours’ notice, we can arrange care cover to support any of the following instances:

  • Hospital discharge – A little relief to help you get back on your feet after a stay in hospital
  • Emergencies – Sometimes, care is needed at very short notice. Fortunately, we’re able to provide support in as little as 24 hours
  • Short breaks – Fancy a short break away with friends or family? Our carers can support you on your vacation, giving you and your loved ones peace of mind
  • Family events & occasions – Nobody should miss out on an important event, Lynne and her team will ensure you’re there to celebrate

Here at Helping Hands, we are one of the leading care providers in the UK, so we understand exactly what is needed to provide the perfect level of support for you or your loved one. Each of our carers complete intensive training in areas such as manual handling, health & safety, safeguarding, equality & diversity, medication support and many more. Not only this, but our carers are all exceptionally compassionate and understanding; with Helping Hands you don’t just receive a carer, you have a friend.

Our carers also receive full background checks, such as Disclosure Barring Service (DBS) screening and are carefully selected by a fine-tuned recruitment process. Throughout their time at Helping Hands, carers also complete regular training refresher courses to ensure their skills and practice are always up-to-date and of the highest quality.

Also, not only are we the only homecare provider endorsed as a Centre of Excellence by Skills for Care, but we are also fully licensed by the Care Quality Commission (CQC).

Branch information
Address

2 Royal Star Arcade, High Street, Maidstone, ME14 1JL

Show in maps Gravesend Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered