If you or a loved one are at a stage of life where you might benefit from additional support to help you manage from day to day, home care could be a great option for you. At Helping Hands, our Gravesend carers can provide home care on both a live-in and visiting basis – with care packages starting from just 30 minutes per week, and always fully designed around you. All of our services are independently regulated by the Care Quality Commission (CQC), providing you with full peace of mind about the quality of care you can expect from us each and every day.
Quality care at home
From short term support to longer term visits and live-in care, our Gravesend team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I oversee the daily operations of our service, managing office and care staff, ensuring compliance with internal and CQC standards, and providing high-quality, personalized care...
I oversee the daily operations of our service, managing office and care staff, ensuring compliance with internal and CQC standards, and providing high-quality, personalized care to our customers. With 10+ years of experience, I've had the privilege of working with diverse teams. I'm also a proud mum to a kind, funny 2-year-old boy and enjoy cooking new recipes and crafting in my spare time.
Alison Jones
Area Care Manager
As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...
As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate my team and to ensure that the care we provide meets the national standards in terms of quality. On a day-to-day basis, my focus is to drive growth in terms of our carer and customer base.
In my spare time, I enjoy travelling - generally anywhere with sun and usually have another trip planned before the last one has even ended! When I am at home, I go for long walks and love stopping off for a pub lunch.
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Gravesend branch is fully regulated and accredited by the CQC
At Helping Hands, we’re proud of our reputation as the UK’s leading home care provider, which has been built on the consistent excellence of our services. Our Gravesend care team is local to you, but benefits from the wider support and expertise of a national care provider. We believe this blend allows us to offer a uniquely exceptional care service which combines a personal, bespoke approach from local carers with the experience and insight that only a larger care provider can deliver. From your first phone call to our friendly customer support team, we’ll make sure every decision that’s taken regarding your care has you at the centre, and will monitor your condition and circumstances in case any prompt changes need to be made to your support.
24/7 live in care support
If you’re currently receiving visiting care but are perhaps starting to find you now require a more comprehensive level of support, you may wish to consider switching to live-in care. Live-in care is a brilliant option for anyone who needs round-the-clock assistance and attention, but would naturally prefer to remain in their own home rather than move into residential care. Coming to terms with your loved one no longer being able to look after themselves is never easy, and you may feel like the last thing you want is to have a stranger living in their home with them. We take a sensitive, compassionate approach to live-in care, where we’ll help your loved one find a live-in carer who is compatible with their personality and interests, and your carer will ensure your personal space is respected at all times so it doesn’t feel like they’re living on top of you.
Why Helping Hands is better than a care agency in Gravesend
We’re a private care provider, rather than a care agency, which means we can offer a number of guarantees that many agencies don’t. For instance, we employ every single one of our carers directly, so you know they’ve been fully vetted and expertly trained by our care experts in Gravesend. We also promise a fully-managed service, which means that if one of your regular carers is taken sick or needs a break, we’ll always replace them with another carer for the same time slot.
Qualified carers providing a variety of care services in Gravesend
Our wonderful carers truly are at the centre of everything that makes our care services so widely loved and trusted. We’re very selective about who we recruit to our Gravesend team, and that’s because we believe it takes a really exceptional person to be a great carer. We only hire people who display natural compassion and empathy in their assessment, and who are genuinely passionate about making a difference to people’s lives. Our rigorous training and vetting process not only ensures that we’re recruiting the right sort of people, but also provides every new carer with industry-leading skills and knowledge that allows them to offer a wide range of care services to people with varying needs.
