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Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


At Helping Hands, we’ve been helping our customers to retain their independence and confidence since 1989 through our brilliant, compassionate home care. With personalised support packages ranging from 30 minutes a week to round-the-clock live-in care, we’re confident we’re the perfect care partner for all your care needs in Grimsby.

We’re also able to support you in surrounding areas including South Killingholme, Immingham, Stallingborough, Laceby, North Thoresby, Waltham, Holton le Clay, Keely and more.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01482904320 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Grimsby

In the Domesday Book of 1086, Grimsby is said to have had a population of around 200 people and was home to a priest, a mill and a ferry that traversed the Humber. Nowadays its population is considerably larger and the ferry goes as far as the Netherlands, but there are still numerous landmarks throughout the town that point to its historic past.

At Helping Hands, we’re doing our utmost to ensure our customers are able to enjoy life the way they want it – whether they’re used to being as swashbuckling as possible or prefer to enjoy the peacefulness of Grimsby and the surrounding area. Whatever your needs and wishes, our care team in Grimsby will be able to work with you to develop a package of care that is perfectly matched to your individual circumstances.

Meet the team

Joanne Wood

Meet Joanne Wood, our Branch Care Manager, Grimsby

As a Branch Manager I am responsible for all aspects of the day-to-day operations within the care setting, including recruiting and managing staff teams, managing budgets and ensuring that the quality of the services provided are always to excellent care standards. I have always had an interest in care, especially when my Nanna became ill; I took an interest into how she was being cared for, and how I could make a difference. At this time, I was a young mother raising my small boys, which made me more determined to go into the care sector. I joined the care sector and loved every moment of my journey, always learning and developing myself to be better and more knowledgeable to provide the best care I can give. I am a wife and mother to 4 boys, 3 are now grown up and to see the young adults they are becoming is rewarding, knowing I was a part of their development. I am all about family; in my free time I enjoy travelling, weekends away, meals out, socialising with family and close friends.
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Grimsby live-in care

If you or a loved one are finding that your current care plan isn’t quite providing you with the round-the-clock support that you require, you may wish to consider switching to live-in care. With live-in care, one of our lovely carers will come to live in your home with you and assist in any way you may require – from doing the laundry and vacuuming to providing continence care and medication support.  Our live-in carers can also help you get out and about, so whether you want to pop to the shops, attend an appointment or meet up with friends, your independence will be fully supported.

Emergency care

We can’t always anticipate when we might require care, particularly at short notice. With emergency care from Helping Hands, you don’t need to worry about every being left unsupported or isolated if you unexpectedly find yourself without the support you need. Whether your normal carer is suddenly unable to fulfil their care commitments or you’ve been discharged from hospital much earlier than anticipated, we’re typically able to have one of our superb, empathetic carers in your home to assist you within 24 hours of your initial call – meaning you can stop stressing about whether or not things will get done.

Private care in Grimsby

When you partner with a private care provider such as Helping Hands, you can expect an exceptional standard of care from a team of motivated, compassionate and highly trained carers. From the moment you first get in touch, your Grimsby care team will take the time to understand your specific needs and wishes and help you design a package of care that completely suits your individual situation – down to meal preferences, bed times and visits from loved ones.

Overnight care

If you or a loved one are feeling unsupported, isolated or insecure throughout the night, you may wish to consider overnight care. Overnight care involves having a carer spend the night in your home with you and providing you with professional support in whatever way you need. It’s a great way to provide you and your loved ones with peace of mind about your wellbeing, as you can have full confidence that you’ll be totally supported should you experience a fall or need to use the toilet in the middle of the night.

Fully trained carers in Grimsby

At Helping Hands, we make every effort to ensure we recruit the very best carers available. We only hire people who demonstrate our company-wide values of compassion, dedication and empathy, and we perform extensive background checks before we hire anyone to make sure we’re completely happy sending them to your home. Every carer is enrolled on our award-winning training programme, and continues to receive regular refresher training to keep them up to date with the latest best practices and industry standards. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales to give you added reassurance that we’ll provide exceptional care day in, day out.

Find out more about home care in Grimsby

For more information about our home care services in Grimsby and the surrounding area, call our friendly customer support team today. Or, if you’d prefer, you can contact us via our website and arrange a callback at your convenience.

Call us on 01482904320 Talk to us on live chat Request a call back

Our credentials

Our Grimsby branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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