Our Guisborough carers truly are wonderful people, and are the very best at what they do. We can say this with total confidence, because we’re so particular about who we recruit to our care teams – in fact, only 2% of applicants successfully make it through every stage of our recruitment process. We have a strict policy of only hiring carers who share our company-wide values of kindness, compassion and empathy, and who are as passionate as we are about looking after vulnerable people. Every Helping Hands carer must go through our stringent assessment process, as well as undergoing numerous background checks to ensure they’re the sort of person you’d be happy to invite into your home. Then, when they start with us, all new carers enrol on our industry-leading carer training, which provides them with the knowledge and practical skills to support people with a wide range of support needs, and this initial training is reinforced by regular refresher courses.