We’re delighted to be able to provide our visiting care and live-in care services to people living in the characterful North Yorkshire town of Guisborough. Our expertly-trained carers in Guisborough can provide specialist, CQC-regulated support for those with a wide range of physical, practical and emotional needs, with flexible visits starting from as little as 30 minutes per week. We’d love to hear how we can give you or a loved one the support you need, so please don’t hesitate to give our friendly team a call today.
Quality care at home
From short term support to longer term visits and live-in care, our Guisborough team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to all branch staff, carers and customers. Within my role I aim to ensure compliance and quality for staff and customers is met in line with CQC standards and legislative requirements.
I joined the care industry when my children became independent as I wanted to make a difference to people's lives and enable them to live independently and safely at home. I quickly built up professional relationships in the care sector and enjoyed the role of carer, this then inspired me to climb the career ladder, eventually taking the role of Branch Manager.
I am proud to work for Helping Hands as it is a very family-orientated company with high values, plus the training and support is outstanding. I feel my team of carers are compassionate about their role and I am able to guide them along their journey. If I come across any obstacles then I will gain support to enable us to work together as a team.
I have been married for 35 years and have 3 children, who have now provided us with 6 grandchildren. I enjoy rugby and support Saint Helens rugby league, and I like to attend the games when I am able to. I also enjoy holidays abroad and spending time with our friends at weekends.
Sarah Bankhead
Area Care Manager
I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Guisborough branch is fully regulated and accredited by the CQC
We’re the UK’s most widely-trusted home care provider, with 155 branches across England and Wales and a Trustpilot rating of 4.8 from 4000 reviews. Our person-centred approach, commitment to excellence, and genuine passion for what we do mean that our customers really notice a difference in the way we approach and deliver our home care services. From your very first phone call to our friendly customer support team, your needs and preferences will be at the heart of every decision that’s taken regarding your care – there really aren’t any details that are too big or too small for us to concern ourselves with.
24/7 live in care support
We’re the UK’s most widely-trusted home care provider, with 155 branches across England and Wales and a Trustpilot rating of 4.8 from 4000 reviews. Our person-centred approach, commitment to excellence, and genuine passion for what we do mean that our customers really notice a difference in the way we approach and deliver our home care services. From your very first phone call to our friendly customer support team, your needs and preferences will be at the heart of every decision that’s taken regarding your care – there really aren’t any details that are too big or too small for us to concern ourselves with.
Why Helping Hands is better than a care agency in Guisborough
Helping Hands are a private care provider, rather than a care agency, which means that we provide a number of guarantees that many agencies simply don’t. For instance, we employ all of our carers directly, rather than using third parties, so you know that the people looking after you are also being properly looked after themselves. You can also have full peace of mind that your carers will have gone through our rigorous vetting and training processes, so they’re just the type of people you’d be happy to welcome into your home – and they’re equipped to provide a wide range of support services for varying needs. Furthermore, one of the things that customers really love about our care is that it’s fully managed – meaning that you’ll have constant support from your local care manager in Guisborough, and if a carer is ever unable to get to you, we’ll always provide someone to cover.
Qualified carers providing a variety of care services in Guisborough
Our Guisborough carers truly are wonderful people, and are the very best at what they do. We can say this with total confidence, because we’re so particular about who we recruit to our care teams – in fact, only 2% of applicants successfully make it through every stage of our recruitment process. We have a strict policy of only hiring carers who share our company-wide values of kindness, compassion and empathy, and who are as passionate as we are about looking after vulnerable people. Every Helping Hands carer must go through our stringent assessment process, as well as undergoing numerous background checks to ensure they’re the sort of person you’d be happy to invite into your home. Then, when they start with us, all new carers enrol on our industry-leading carer training, which provides them with the knowledge and practical skills to support people with a wide range of support needs, and this initial training is reinforced by regular refresher courses.
