Made famous by its trendy shops, laid-back gastropubs and the landmark Hammersmith Bridge that is the halfway point for the annual Oxford and Cambridge Boat Race, Hammersmith always has something going on for all tastes. Also available in this popular borough in the West of the capital is a team of knowledgeable and friendly carers from Helping Hands, who can support you in and around your home if you need care and support.
Fully-trained to care for those who need little or lots of care, our team offers support across Hammersmith, Old Oak Common, Shepherd’s Bush, West Kensington, Walham Green, White City and the surrounding areas.
“I’m the Regional Clinical Lead for London and Essex. I am proud to have 20 years’ experience in care and nursing and can’t imagine that there is anything else that I would want to do more. I am passionate about proactive care and health education and I have been lucky enough not only to look after, but also work alongside so many different people – I’ve heard so many amazing and often inspiring stories. Working for Helping Hands enables me and my colleagues to support people in their own home – the place where most people want to stay for as long as they can. It’s so important and extremely rewarding.”
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
For care that’s centred around you and that works with your existing routines and timetable, visiting care is designed to fit in with your life and preferences and allows you to stay within the comfort of your own home. Helping you with everything from personal care, taking medication and your mobility, to a spot of cleaning, cooking and general companionship – we cover all aspects of both practical and emotional support so that you feel safe and content in familiar surroundings.
With flexible options that can be altered to fit in with your changing needs, we can add extra support in at any time, particularly if you have a spell in hospital or you’re struggling to keep up with the housework. We’ll also make sure that we keep to a pool of the same carers, so that you can get to know them and feel comfortable with them – especially if you are receiving support with personal care.
If you have a more advanced condition or require 24-hour support, live-in care is a great way to receive the highest quality of one-to-one care without having the upheaval of leaving your home.
To ensure that you are matched with a carer that you can fully trust and get along with, we’ll work alongside you to find someone that shares similar interests with you, as well as having experience in your particular care needs. We’ll also make sure that we create a detailed support plan that outlines all of your preferences, wishes and things that you need assistance with, so that both your care and emotional needs are taken into account. After all, care is so much more than the practicalities; it’s about supporting you emotionally too. So, if you are worried about your canine companion not getting its daily walk or you want to go and watch your favourite comedian at the Hammersmith Apollo, your carer can help out with these things too, as well as the practical elements of your care.
When there’s a dementia diagnosis in your family, it can be difficult for all of you in different ways. Your loved one may be confused about what’s happening and you may be struggling with getting to grips with the changes that will happen in the next few months and years. As dementia experts, we can help with providing specialist dementia care to your loved one and supporting you and your family too.
We’ll make sure that all of their routines are left untouched so that they can relax at home, whilst also providing tailored care to their specific needs – whether that’s just popping in to check on them or intensive support with personal care and getting in and out of bed.
Getting older is one of the inevitable parts of life that we all have to go through, but that doesn’t mean that we should lose our independence and choice. With elderly care from Helping Hands, we’ll make sure that you retain your autonomy and have complete control over the support you receive so that you’re still able to do the things you love.
Support at home can be difficult for some people to ask for, especially if they have always been fiercely independent for their lives. This is something that we come across quite often, so we always make sure that we take the care you receive at your pace. And if you find that you’ve got used to your carer and you feel that you need extra support with getting dressed or going to the shops, we can adapt your support plan to fit around you.
If you have a family member or friend that takes care of you, respite care can become a vital part of your routine that allows both of you to have a break. Whilst it gives your regular caregiver time to rest and recharge their batteries, it also enables you to have someone different to talk to and get to know. It may even create opportunities for you to visit somewhere you haven’t been before and have entirely new experiences. We can also step in last-minute if your caregiver has to tend to an emergency, with our dedicated team on hand to quickly provide the assistance that you need.
Respite care may also be suitable if you’ve just been discharged from hospital and need a bit of help on your road to recovery. We have a team of expert clinical nurses on hand that oversee nursing care support for any customers with complex care, such as tracheostomies, stomas or catheters – enabling you to recuperate in the comfort of your own home.
As well as ensuring that all of our carers are empathetic and compassionate, we insist that they all complete a thorough training programme that gives them the skills and knowledge they need to provide only the very best home care. Training modules include moving and handling, personal care, dementia, first aid and safeguarding, and all of our carers are required to complete regular refresher courses to ensure that they’re delivering the latest and safest care practices.
We are registered with the Care Quality Commission (CQC), which means that the care we deliver is fully regulated by the care industry’s governing body. In addition to this, we are closely aligned by the Dementia Action Alliance, who work with us to ensure we are providing the most up-to-date care for those living with dementia.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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