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Home care in Hayle

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
01872 306607

Lines open until 5:30 PM

Existing customer
01872 306607

Visiting care and home care in Hayle

Hayle sits in an enviable spot – on the edge of a beautiful estuary that leads into St Ives Bay, just south of three miles of golden Cornish beaches. Hayle has an impressive history too; an industrial heartland during the county’s mining boom, the area was awarded World Heritage status in 2006.

Helping Hands already has a strong presence in the beautiful county of Cornwall, however we felt it was time we explored a little further and brought our exceptional visiting and live-in care services to even more people locally. Our heritage is impressive too – in fact we’ve been delivering the highest quality home care in England and Wales since 1989, with our services fully regulated by the Care Quality Commission and Care Inspectorate Wales.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Hayle team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Hayle care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Hayle branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Hayle

Home care is special and always personalised to you. You’ll never have to worry about not being in your own beloved home anymore or having different carers every day. Helping Hands works tirelessly to ensure you have the same carers whenever possible, so that you get the chance to bond with them and know who’s coming into your home. They’ll quickly become a friend who you’re happy to see, whether they’re with you every day, for a short-term respite, or so your loved ones get the chance of a break.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live in care support

Live-in care means you’re never left alone at home. This is highly reassuring, not just for you but also for your loved ones, especially if they live some distance away. You’ll receive around-the-clock support with every aspect of your daily routine, such as your personal care, food preparation, medication management, and housework, and most importantly, companionship whenever you require it. Live-in care compares favourably to care home fees, and being able to remain living in the place you love is priceless.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Hayle

Care agencies can have negative connotations attached to them, such as hidden charges, referral fees, and a lack of support for both carers and customers. We’re proud to say we’ve never been a care agency – Helping Hands is a private home care company, established more than 30 years ago to support our customers to live as independently as possible in the comfort of their own homes. We offer a completely managed service; from your first phone call to us, we’ll take care of all the practicalities so you don’t have to.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Hayle

Our carers are amazing at what they do. They provide comprehensive care and support to anyone who needs it in Hayle and the surrounding area, as well as across England and Wales. We consider our carers to be the real heart of our business, because they go above and beyond to make sure that every aspect of our customers’ needs are attended to. This isn’t a coincidence though – we select people to join us who display kind and compassionate qualities, then train and assess them to make sure they are ready to go into our customers’ homes.

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Branch information
Address

A214 and A219 Victoria Advent House, Station Approach, Victoria, Roche, St Austell, PL26 8LG

Show in maps Hayle Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed