Truro is picturesque city in Cornwall, with cobbled streets and stunning Gothic architecture to rival many places in Europe. It’s little surprise then to discover that Helping Hands, a home care company with a three-decades long history of its own, can also be found here. Established in 1989, Helping Hands was founded on values of putting people first in their care journey and ensuring that they live their best life independently while being cared for in their own home, as these values still hold strong today.
Whatever your care needs are, our friendly team providing home care in Truro can help. You may require a 30-minute visit once a week to help you with housework or to go to appointments, or perhaps you have higher level care needs that necessitate several calls a day, or even live-in care? Regardless of the level of care, Helping Hands can undertake every aspect and ensure that you are fully supported in your own home. Receiving care at home is a real alternative to having to uproot and relocate to residential care, because you can stay in the place you love, surrounded by the people, pets and memories that you cherish. Additionally, your flexible support plan can be altered whenever your needs change, so you needn’t be concerned if your condition fluctuates.
You may feel that you’d appreciate some help with daily tasks due to age-related frailties, or perhaps your mobility is not as good as it once was? Whatever your circumstances, our carers can help you with mobility, medication, meal preparation and anything else you may need help with, so you will be in the best hands possible with Helping Hands.
Whether you need one visit once a week, several calls a day or even overnight care, you can be reassured that our carers will do everything they can to make you or your loved ones comfortable and independent in their own home. Our carers are experienced with many different conditions, including dementia, Parkinson’s and spinal injuries, so you can be confident that they’ll know the right ways to care for you or your loved one.
When a carer needs a break, who do you turn to? Respite care from the Truro team means that whether family are the carers or you already have a long-term professional in place, you can be confident that care will continue as if you were still there. It’s essential that carers get regular breaks so that they stay in the best physical and metal health to look after others, so if you want to catch up with family, take a loved one on holiday or just spend some quality time with yourself, respite care in your loved one’s own home may just be the best solution for everyone.
If you need care in an emergency, who do you turn to? You may be living some distance from a loved one who is about to be discharged from hospital, needs post-accident care or has had a down-turn in their condition. Emergency care from the Truro team can be arranged immediately, usually within 24 hours, so a carer can be in your loved one’s home ready for when they need them. This means that you can just concentrate on spending quality time together without worrying whether they’re being looked after properly.
The whole team in Truro are passionate about caring for their customers and can frequently be found ‘going the extra mile’ to ensure that they are happy and fully supported. Our carers receive rigorous training that covers mobility, first aid, medication, equality and diversity, safeguarding and personal care, as well as much more that continues throughout their employment. That way, we can guarantee that all of our customers receive the same high-quality levels of care across the whole of England and Wales. All of our carers also receive industry-leading dementia training that ensures they are familiar with the best ways to support people living with dementia, and we are proud to say we are a dementia specialists. Additionally, we are regulated by the Care Quality Commission (CQC), who ensure we are fully compliant with industry guidelines.