Respite care is a temporary support option that provides you with short-term care cover while your regular carer takes a break. At Helping Hands, we’ve been providing dedicated, compassionate home care services to customers across England and Wales since 1989. In that time, our wonderful carers have helped tens of thousands of people to continue enjoying the benefits of living in their own home, where they’re close to loved ones and are able to maintain their normal routines, activities and hobbies. Our respite care service is provided by our expertly-trained carers, and provides you with a seamless, continuous support option that will ensure you keep getting the extra help you need.
Respite care is ideal for those times when you find yourself needing expert support on a temporary basis. It might be that your regular carer is taking a well-earned break and you need to arrange short-term cover, or perhaps you’re normally looked after by a family member but you’d both benefit from a bit of a change of scene. Whatever your reasons for needing respite care, our Truro team are typically able to provide you with a carer in your home within 24 hours of your initial phone call.
When it comes to respite care, we take every measure to ensure your support is as similar as possible to what you’re used to. We appreciate that you’ll like things to be done in a certain way around your home, and that your care needs will be specific to you, which is why your local care manager in Truro will take the time to undertake a full assessment of your support requirements and preferences. We take the same person-centred approach across all of our care services, because we know that every care journey is completely unique to the individual.
When you partner with us for home care in Truro, you can have full confidence that your carers will always be of the very highest standard. We only hire people who are naturally kind and empathetic and who are passionate about helping others, as we believe these are by far the most important traits to look for in a carer. When they join, every Helping Hands carer is enrolled on our comprehensive carer training programme, where they’ll spend four days focusing on modules such as moving and handling, dementia care, medication support and so much more. They’ll then continue to participate in regular refresher courses, so that their knowledge and skillset are constantly updated. And, for your full peace of mind, every step of your respite care will be independently regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you know we’re committed to the same high standards of care day in, day out.