Domiciliary care – which is also known simply as ‘care at home’ – provides you with one-to-one support from an expert carer in the comfortable, familiar surroundings of your own home. At Helping Hands, we firmly believe that home is the very best place to receive additional support when the need for it arises. By staying at home for care, you can continue living in the place you love the most, surrounded by familiar furnishings, fond memories and loved ones. Our Truro team are here to help you to maintain your independence and live life on your own terms through a holistic support plan that focuses on your personal needs and preferences.
If you’re struggling to cope from day to day with your housework, personal care routines, errands or mobility, these are all areas in which our domiciliary carers can help you – and so much more besides. You don’t need to be elderly or living with a medical condition to opt for domiciliary care – our customers span a range of ages and have varying needs, and we’re fully equipped to help those with straightforward or complex support requirements.
At Helping Hands, we know that every person’s care journey is unique to them – which is why we’ll always offer a fully personalised care plan that is tailored to your requirements and wishes. From your very first phone call to our friendly team, we’ll put you at the heart of every decision that’s taken, so that you’re getting the right type and level of support for your condition and circumstances. And, should your needs ever change, we’ll be there to proactively monitor your situation so that we can recommend appropriate adjustments to your support.
Our Truro-based domiciliary carers truly are the very best in the industry, and that’s because we’re so particular about who we recruit to our care team. We only hire candidates who possess a naturally kind and compassionate personality, and who share our company-wide family values and passion for helping people. We also require every new carer to pass a number of rigorous background checks before joining, so that we can be certain they’ll be the type of person you’d be happy to have in your home. Then, when they start with us, all carers are enrolled on our comprehensive carer training, and will continue to participate in regular refresher courses to keep their knowledge and skillset up to date. And, for your full peace of mind, every aspect of your care will be independently regulated by the Care Quality Commission and Care Inspectorate Wales.
You can arrange home care in Truro today by calling our friendly customer support team – they’re available seven days a week, and will always be happy to assist with any requests or queries you may have. You can also contact us via our website if you’d prefer to arrange a callback at your convenience.