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Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


When you choose home care from Helping Hands, you’ll be partnering with a care provider who have over 30 years’ experience in helping customers across England and Wales to live independently in the comfortable, familiar surroundings of their own homes. If you’re looking for visiting care or live-in care in Penzance, your friendly Penzance Helping Hands care team will be more than happy to assist you.

We’re also able to support you in surrounding areas including Newlyn, Lower Drift, Newbridge, Sancreed, Boswarthan, Ludgvan, Longrock and more.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01872464412 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Penzance

The Cornish seaside town of Penzance found itself thrust into the limelight in 1879 when Gilbert and Sullivan used it as the home for the titular characters in their world-famous opera, The Pirates of Penzance. Penzance had a reputation as being a peaceful seaside resort town, so the amusing irony of pirates coming from the area was not lost on the locals.

At Helping Hands, we’re doing our utmost to ensure our customers are able to enjoy life the way they want it – whether they’re used to being as swashbuckling as possible or prefer to enjoy the peacefulness of Penzance and the surrounding area. Whatever your needs and wishes, our care team in Penzance will be able to work with you to develop a package of care that is perfectly matched to your individual circumstances.

Meet the team

Lindsey Kneller

Meet Lindsey Kneller, our Branch Care Manager, Penzance

I am the newly appointed branch manager in Truro. I have worked in the health care sector since 2008, I knew this was the right career path for me when I was a teenager - I helped to care for my grandmother who had dementia and I decided I wanted to make a difference to the lives of individuals and their families. I left the adult care sector for a few years and worked with children who had learning difficulties, but I left this job when I moved to Cornwall and decided that care was where I was meant to be. I am a happy, confident, enthusiastic person, with a natural ability to get on with people. My friends call me Sunshine! I like to spend my weekends exploring the Cornish coast with my dog Maisie or spending time with my family watching the Pirates play rugby in Penzance.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Sophie Parker

Sophie Parker

Area Care Manager, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDomiciliary CareRespite Care

Other services we provide at this branch

Penzance live-in care

If you or a loved one are living with a medical condition or experiencing age-related frailties that mean you’re no longer able to perform your daily routines and tasks alone, you may wish to consider live-in care from Helping Hands. With live-in care, one of our brilliant carers will come to live with you in your home and provide you with round-the-clock support in your home. Live-in care allows you to receive the compassionate, expert care that you need while remaining in the home you love, with your favourite views, familiar furnishings and people you love. All of our carers are fully trained to assist you in whatever way you need – from bathing and toileting to medication assistance – and will adapt their support to suit your preferences.

Emergency care

Emergency care from Helping Hands is a great option for those occasions when you unexpectedly find yourself requiring a carer. It might be that your regular carer is suddenly unavailable to support you, or is taking a well-deserved break. Our emergency care means you won’t need to worry about being left to fend for yourself, and can instead relax in the knowledge that all the chores and tasks that your normal carer performs will continue to be completed. We’re usually able to provide you with an emergency carer within 24 hours of your call, so don’t hesitate to get in touch!

Private care in Penzance

When you use a private care provider such as Helping Hands, you’ll find that you have much more control over much of your care plan. From the moment you first speak to your local care team, we’ll take the time to understand your particular requirements and wishes and work with you to ensure we offer you a holistic package of care that gives you the independence and quality of life that you deserve. Whether it’s personalising your meals, determining bedtimes or having full flexibility over visiting hours, private home care allows you to spend more time doing the things you enjoy.

Overnight care

Overnight care is the ultimate peace of mind for loved ones who are living with a serious medical condition or experiencing frailty. An overnight carer from Helping Hands will be able to assist with toilet trips, support your loved one if they have a fall or monitor their condition in case it suddenly changes in the middle of the night. All of our brilliant carers are fully trained to support people with a wide range of medical conditions and needs, no matter how straightforward or complex they might be.

Fully trained carers in Penzance

Helping Hands carers truly are the heartbeat of our business – we’re very proud of the exceptional care that they provide to our customers across England and Wales. All of our care staff have been hand-picked for their suitability for a care-based role – we only hire people who are kind, compassionate and committed to providing the very best standards of care. Every carer is given our award-winning training when they join us, ensuring they’re fully equipped to provide the superb care which we’re renowned for. Additionally, we’re completely regulated by the Care Quality Commission, giving you total reassurance about our commitment to brilliant care.

Find out more about home care in Penzance

For more information about our home care services in Penzance and the surrounding area, call our friendly customer support team today. Or, if you’d prefer, you can contact us via our website and arrange a callback at your convenience.

Call us on 01872464412 Talk to us on live chat Request a call back

Our credentials

Our Penzance branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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