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Home care in Penzance

4.5 Star Rating
Rated Excellent on
Trustpilot

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Existing customer
01872 306607

Lines are currently closed

Existing customer
01872 306607

Visiting care and home care in Penzance

The Cornish seaside town of Penzance found itself thrust into the limelight in 1879 when Gilbert and Sullivan used it as the home for the titular characters in their world-famous opera, The Pirates of Penzance. Penzance had a reputation as being a peaceful seaside resort town, so the amusing irony of pirates coming from the area was not lost on the locals.

At Helping Hands, we’re doing our utmost to ensure our customers are able to enjoy life the way they want it – whether they’re used to being as swashbuckling as possible or prefer to enjoy the peacefulness of Penzance and the surrounding area. Whatever your needs and wishes, our care team in Penzance will be able to work with you to develop a package of care that is perfectly matched to your individual circumstances.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Penzance team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Penzance care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Penzance branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home Care Penzance

We understand how important it is that you remain in control of your care, which is why the team will work with you to provide a personalised care plan that puts your needs at the centre. Whether your loved one is living with dementia and you are concerned for their wellbeing at home, or you simply need some extra support in getting out and about in your local community; our Penzance team are here to give you the support you need, when you need it.

With each of our carers completing an award-winning training programme, our Penzance team are fully equipped to provide high-quality support for Parkinson’s, Alzheimer’s, cerebral palsy, mental health conditions and many more.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Live-in care

If you or a loved one are living with a medical condition or experiencing age-related frailties that mean you’re no longer able to perform your daily routines and tasks alone, you may wish to consider live-in care from Helping Hands. With live-in care, one of our brilliant carers will come to live with you in your home and provide you with round-the-clock support in your home. Live-in care allows you to receive the compassionate, expert care that you need while remaining in the home you love, with your favourite views, familiar furnishings and people you love. All of our carers are fully trained to assist you in whatever way you need – from bathing and toileting to medication assistance – and will adapt their support to suit your preferences.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Private care in Penzance

When you use a private care provider such as Helping Hands, you’ll find that you have much more control over much of your care plan. From the moment you first speak to your local care team, we’ll take the time to understand your particular requirements and wishes and work with you to ensure we offer you a holistic package of care that gives you the independence and quality of life that you deserve. Whether it’s personalising your meals, determining bedtimes or having full flexibility over visiting hours, private home care allows you to spend more time doing the things you enjoy.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Overnight care

Overnight care is the ultimate peace of mind for loved ones who are living with a serious medical condition or experiencing frailty. An overnight carer from Helping Hands will be able to assist with toilet trips, support your loved one if they have a fall or monitor their condition in case it suddenly changes in the middle of the night. All of our brilliant carers are fully trained to support people with a wide range of medical conditions and needs, no matter how straightforward or complex they might be.

A nurse in a purple uniform sits beside a smiling woman with grey hair, who is lying in bed. The nurse gently holds the woman's hand, offering comfort and support in a warm, softly lit room.
Fully trained carers in Penzance

Helping Hands carers truly are the heartbeat of our business – we’re very proud of the exceptional care that they provide to our customers across England and Wales. All of our care staff have been hand-picked for their suitability for a care-based role – we only hire people who are kind, compassionate and committed to providing the very best standards of care. Every carer is given our award-winning training when they join us, ensuring they’re fully equipped to provide the superb care which we’re renowned for. Additionally, we’re completely regulated by the Care Quality Commission, giving you total reassurance about our commitment to brilliant care.

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Branch information
Address

A214 and A219 Victoria Advent House, Station Approach, Victoria, Roche, Penzance, PL26 8LG

Show in maps Penzance Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed