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Your nearest branch: Truro
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Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01872 306607
Your nearest branch: Truro
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01872 306607

Visiting care and home care in Falmouth

The beautiful town of Falmouth is steeped in maritime history as the country’s first and last port. Many have come to the area to seek inspiration for their art, as well as to make the most of the many inlets and creeks along the coast, overlooked by the stunning coves and cliffs. Located on the South West Coast Path, and framed by Areas of Outstanding Natural Beauty, Falmouth definitely has much to offer visitors and residents alike. Helping Hands are much the same in the world of home care, with so much to offer people in the area who are looking for additional support and care at home. With our outstanding visiting and live-in care services, all fully regulated by the Care Quality Commission and Care Inspectorate Wales, we really are the company to trust with all of your support needs.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Falmouth

Our carers provide a wide range of support across Falmouth, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Falmouth
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Falmouth

    While we do not have a physical branch in Falmouth, care in the area is coordinated by our Truro branch, working with carers who support people across the local community.

    Victoria Tugwell
    Victoria Tugwell

    Branch Care Manager

    Victoria is the Branch Care Manager at Truro.

    Amba Steen
    Amba Steen

    Area Care Manager

    Amba is the Area Care Manager at Truro.

    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Falmouth

    Care services supporting families in Falmouth are delivered by our Truro branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Falmouth

    We have been established since 1989 so you can imagine that we’ve become somewhat expert in our service delivery since then. Caring for so many years means that we have supported thousands of people since we began, and we have taken all of that knowledge and built on it, to hone a truly exceptional, person-centred care experience for our customers. We build your package of care around you and your daily routine, meaning you remain in control of your life at all times.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care is particularly special – it means you have someone with you around the clock for the ultimate in reassuring care delivery. Whether you have complex care needs that require someone to be with you all the time or you just enjoy having a permanent companion, live-in care means you and your family have the guarantee of knowing you’re never alone. This doesn’t mean your life isn’t your own though, as your discreet carer will appreciate when you’d like some privacy and ensure you still have everything you need.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Falmouth

    We’ve never been a care agency at Helping Hands – instead being proud that we have remained true to our founding roots of family-led home care. As a private home care company we are fully regulated, so that you and your loved ones can be sure you’re receiving the very best support. You don’t always know what you’re going to get with a care agency as standards differ enormously, whereas with Helping Hands you’re always guaranteed the very highest standards, from the moment you first call us.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Falmouth

    Our carers truly are the heart of Helping Hands, and we treat them well to ensure they always feel valued. We carefully recruit and select the people we want working for us, focussing on their natural compassion and kindness rather than how much experience they have. This is because we can train them in all the practical skills they’ll need but we can’t teach them how to care about others – that has to be there naturally. They’ll ensure your daily routine progresses flawlessly, every day you need us.

    Supporting communities across Falmouth

    Our carers provide home care in Falmouth and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01872 464412
    Branch information
    Address

    A214 and A219 Victoria Advent House, Station Approach, Victoria, Roche, Falmouth, PL26 8LG

    Show in maps Falmouth Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed