Home care in St Austell
Visiting care and home care in St Austell
Named after St Austol, a 6th century Cornish saint, St Austell is one of the largest towns in Cornwall and is just a stone’s throw away from the world-famous Eden Project.
It’s also home to our wonderful St Austell Helping Hands care team, who are fully trained to provide you with flexible, bespoke care that lets you stay at the home you love, in familiar and comfortable surroundings and close to your friends and family.
Quality care provided in your own home
Home care from our St Austell team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the St Austell care team
Branch Care Manager
I joined Helping Hands at the beginning of 2023 as the Branch Care Manager for Cornwall. I am responsible for ensuring that our branch delivers safe care, purposeful care, individual care and care with compassion and consideration to our lovely customers and their families and loved ones, including their furry friends. My inspiration for working within the care sector isn't a what but a "who" and that who would be my dear mum. It's impossible to talk about my mum without mentioning just how caring and compassionate a person she is and always has been, I cannot recall a day where mum didn't put everyone else first. In branch we have a wonderful team who, at their heart, each share the core values of care and compassion. I'm often humbled by the kindness of my care team and the thoughtful things that they do to make our customers day that little bit better. I am a proud mum to two fantastic young women, they are strong, hardworking, independent and thoughtful people with an excellent sense of humour. In my spare time you will likely find me outdoors, having a mooch about the countryside, hiking in the rain or relaxing on the beach. If I am indoors then there will be music and I will be dancing and singing, there's always time for dancing but I do apologise about the singing.
Regional Care Director, South West
Area Care Manager, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for St Austell to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care St Austell
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We understand how important it is that you remain in control of your care, which is why the team will work with you to provide a personalised care plan that puts your needs at the centre. Whether your loved one is living with dementia and you are concerned for their wellbeing at home, or you simply need some extra support in getting out and about in your local community; our team providing home care in St Austell are here to give you the support you need, when you need it.
With each of our carers completing an award-winning training programme, our St Austell team are fully equipped to provide high-quality support for Parkinson’s, Alzheimer’s, cerebral palsy, mental health conditions and many more.
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Emergency care
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You can’t always anticipate when you might require additional care, or when your regular carer might become unavailable at short notice. Perhaps you’ve been discharged from hospital a few days early, or your carer has been taken ill and is unable to find cover for you. With emergency care from Helping Hands, we’ll almost always be able to provide you with one of our brilliant carers within 24 hours of your call – ensuring you never feel isolated or unable to perform the tasks and chores that need doing.
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Private care in St Austell
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When you choose a private care provider for your home care, you’ll receive a bespoke, personalised care plan that is fully tailored to your specific needs and preferences. This means you’ll have control over many aspects of your care, including things like meals, visits, trips out, bed times and much more. Every detail, big and small, is in your hands.
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Overnight care
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Overnight care is one of the main benefits of having a live-in carer. Having a friendly, fully-trained carer stay in your home with you every night means you won’t ever be left feeling isolated or unsupported, and it’ll provide both you and your family with total peace of mind that there’ll always be someone around if you have an accident or if a medical condition takes an unexpected turn for the worse.
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Fully trained carers in St Austell
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When you partner with Helping Hands for your care needs, you’ll be provided with the best carers in the country. Every carer in our St Austell care team has been selectively recruited for their compassion, kindness and suitability for a care-based role. When they join us, our carers are enrolled in our award-winning training scheme which equips them to provide you with exceptional, person-centred care. Their training is topped up by regular refresher courses to ensure they’re always following industry standards and best practices. Additionally, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, giving you added reassurance about our total commitment to excellence across the board.
Branch information
Victoria, Roche
St Austell
PL26 8LG
