At Helping Hands, we’ve been providing compassionate, dedicated home care to customers across England and Wales since 1989. With extensive experience in the home care sector and a brilliant team of carers, we’re perfectly placed to provide you or your loved one with an exceptional care plan that gives you the freedom and confidence you deserve.
Our St Austell care team are also able to provide home care in the surrounding areas, including Scredda, Trewoon, St Mewan, Polgoot, Porthpean, Holmbush, Garker and more.
Named after St Austol, a 6th century Cornish saint, St Austell is one of the largest towns in Cornwall and is just a stone’s throw away from the world-famous Eden Project.
It’s also home to our wonderful St Austell Helping Hands care team, who are fully trained to provide you with flexible, bespoke care that lets you stay at the home you love, in familiar and comfortable surroundings and close to your friends and family.
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 160 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
With live-in care from Helping Hands, you’ll have one of our compassionate, expert carers living with you in your home and providing you with full-time support. A live-in carer can help you in all the areas you most need it, from assisting with medication and continence care to taking you out for the day and helping with the shopping. Whatever your care needs, no matter how straightforward or complex, our superb carers will always be happy to support you, allowing you to spend more time doing the things you enjoy and seeing the people you love.
You can’t always anticipate when you might require additional care, or when your regular carer might become unavailable at short notice. Perhaps you’ve been discharged from hospital a few days early, or your carer has been taken ill and is unable to find cover for you. With emergency care from Helping Hands, we’ll almost always be able to provide you with one of our brilliant carers within 24 hours of your call – ensuring you never feel isolated or unable to perform the tasks and chores that need doing.
When you choose a private care provider for your home care, you’ll receive a bespoke, personalised care plan that is fully tailored to your specific needs and preferences. This means you’ll have control over many aspects of your care, including things like meals, visits, trips out, bed times and much more. Every detail, big and small, is in your hands.
Overnight care is one of the main benefits of having a live-in carer. Having a friendly, fully-trained carer stay in your home with you every night means you won’t ever be left feeling isolated or unsupported, and it’ll provide both you and your family with total peace of mind that there’ll always be someone around if you have an accident or if a medical condition takes an unexpected turn for the worse.
When you partner with Helping Hands for your care needs, you’ll be provided with the best carers in the country. Every carer in our St Austell care team has been selectively recruited for their compassion, kindness and suitability for a care-based role. When they join us, our carers are enrolled in our award-winning training scheme which equips them to provide you with exceptional, person-centred care. Their training is topped up by regular refresher courses to ensure they’re always following industry standards and best practices. Additionally, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, giving you added reassurance about our total commitment to excellence across the board.
Our St Austell branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details