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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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Live-in and visiting care in Hillingdon

With London Heathrow Airport located in this northern London district, Hillingdon is quite literally the gateway to the rest of the world and home to the busiest airport in the UK. The borough houses Brunel University, which isn’t just famous for its research but for featuring in TV series such as Spooks and Inspector Morse. And now, Hillingdon is also home to a team of friendly carers from Helping Hands Home Care.

The team cover care in Harefield, Hayes, Ickenham, Northwood, Ruislip, Uxbridge, West Drayton and the surrounding areas.

Meet the team

Meet , our Branch Care Manager, Hillingdon

As a Branch Care Manager, it is my responsibility to ensure that I lead my team to provide the best excellent service needed by our customers, focusing on a person-centred approach and maintaining compliance with regulations. I believe that providing training and education to all my team is the core to secure that the highest standard care our clients deserve is met. As a manager I keep myself motivated and always have a good attitude, which makes me a realistic person who can maintain a professional and flexible approach to the demands of our service. I am passionate about working with people and the services we provide at Helping Hands. It is my joy to be part of people’s growth and development and helping them to live independent, secure, safe from harm and making a positive difference in their lives. I have always shown great flexibility to meet their needs, sometimes at short notice which shows the unpredictability of managing vulnerable clients. In my spare time I like to travel and see new places, weekends away, especially by the beach, which is my favourite place to be. I also like to go to the cinema, meals out, art events, theatre and spend time with the people who are important to me.
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

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Trish Ricketts

Trish Ricketts

Trish Ricketts, Head of Care

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care to enable your independence

Since 1989, we have been providing home care to thousands of people in their own homes, enabling them to live the life they want to lead and on their terms. Whether you need occasional weekly visits to help you with your shopping or care calls throughout the day to assist you with personal care, visiting care from our dedicated team covers all aspects of the support you may need.

We have experience in supporting those with varying levels of need – from those in their more senior years who need a little help with the housework, to those with heath conditions that require specific support such as dementia, Parkinson’s, diabetes or cerebral palsy.

And because we’re local to you, we can make sure that you receive support from a carer that knows the area and is able to navigate their way around if you fancy going out for the afternoon or need to get to the doctors or the hairdressers.

Live-in care for round-the-clock support

If you require more intensive, specialised support but don’t want the hassle and upheaval of leaving the comforts of your own home, live-in care could be the ideal solution for you. Centred around you and your specific needs, one of our fully-trained carers will live with you in your home to be there whenever you need them, providing you and your family with peace of mind that you have constant support.

Overseen by a team of experienced clinical nurses, any of our live-in care customers that have more complex needs are fully supported with expert care tailored to your preferences – whether that’s after a stroke, catheter management or specialised tracheostomy care.

The great thing about having a live-in carer is that you receive one-to-one support that’s centred entirely around you, all whilst living within the familiarity of your own home. So, you can get up when you want, eat what you want and spend your afternoons doing the things that you like doing – whether that’s taking in the peaceful surroundings of the Grand Union Canal or heading for the hustle and bustle of the capital.

Specialist dementia care centred around you

As leading providers for dementia care at home, we understand the complexities and challenges that comes with dementia and how it can affect each person very differently. That’s why our supportive carers will get to know you and find out your likes, dislikes and exactly how you like everything to be; keeping routines and preferences intact can make a real difference to someone living with dementia.

And we won’t just help out with the practicalities of care, such as helping you to wash and dress – we’ll also be there during the good and not so good days and be a friendly face that you can rely upon.

Elderly care for extra assistance

Getting older can take a bit of getting used to, particularly if your mobility isn’t what it used to be or you’ve developed arthritis which limits your movement. Elderly care from the Hillingdon team can make life that little bit easier for you, so you don’t have to worry about how you’re going to manage with changing the bed sheets or remembering to take your medication.

You may even find that one weekly visit from us isn’t quite enough and, after building a rapport with your carers, decide to increase your care calls to once a day to support you with personal care and going to the toilet. We’ll take your lead and step in as and when you require.

Respite care for emergencies and short breaks

If your regular caregiver needs to take a rest for a few days or they have personal matters to tend to, respite care could be exactly the right temporary solution you’re looking for that won’t impact on your routines or quality of care. We can arrange for a carer to be in place often within 24 hours in an emergency, ensuring that you’ll never be left in lurch without the care you may vitally need.

You may want to take a holiday alone or with your family, or perhaps you have a function to attend but are unable to do any of these without care and assistance. That’s where we can step in. We’ll accompany you alone or with your family on holiday or to a celebration, so that you can fully immerse yourself in the experience without having to worry about who will be providing care for you.

Fully-trained, competent carers in Hillingdon

One quality that we insist on all of our carers having is empathy – the ability to really care for others with compassion. That’s why we’re extremely proud of every single one of our carers and the way in which they carry out their duties when working for Helping Hands. In addition to this, all of our carers are required to complete our award-winning training programme, which covers manual handling, personal care, dementia, medication, safeguarding and first aid.

As a nationwide home care provider, we are regulated by the Care Quality Commission (CQC), who ensure we are safe, responsive and effective in the care that we offer. Being fully compliant with a governing body for care means that you or a loved one receive care from a company that is closely monitored for the care they provide, their leadership and quality of carers.

Find out more about care in Hillingdon

If you’d like to discuss your care needs further, you can call our customer care team seven days a week.

You can also pop into our branch on College Road in Harrow, where the team will be happy to talk through the different options available to you.

Call us on 02037334214 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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