Live-in and visiting care in Hillingdon
With London Heathrow Airport located in this northern London district, Hillingdon is quite literally the gateway to the rest of the world and home to the busiest airport in the UK. The borough houses Brunel University, which isn’t just famous for its research but for featuring in TV series such as Spooks and Inspector Morse. And now, Hillingdon is also home to a team of friendly carers from Helping Hands Home Care.
Lorna and her team cover care in Harefield, Hayes, Ickenham, Northwood, Ruislip, Uxbridge, West Drayton and the surrounding areas.
Meet Lorna, our Branch Manager
Lorna says: “I'm absolutely passionate about care and looking after the wellbeing of our customers. It’s my job to develop our team of discrete, friendly and professional carers to support customers with their needs.
“Our team here in Hillingdon offer a wide range of services from housekeeping, cooking, cleaning, personal care and accompanying customers to local GP or hospital appointments. Our carers are highly trained to give our customers the confidence, reassurance and compassion that they need to continue living independently in the comfort of their own homes."
Visiting care to enable your independence
Since 1989, we have been providing care to thousands of people in their own homes, enabling them to live the life they want to lead and on their terms. Whether you need occasional weekly visits to help you with your shopping or care calls throughout the day to assist you with personal care, visiting care from our dedicated team covers all aspects of the support you may need.
We have experience in supporting those with varying levels of need – from those in their more senior years who need a little help with the housework, to those with heath conditions that require specific support such as dementia, Parkinson’s, diabetes or cerebral palsy.
And because we’re local to you, we can make sure that you receive support from a carer that knows the area and is able to navigate their way around if you fancy going out for the afternoon or need to get to the doctors or the hairdressers.
My husband is undergoing treatment for cancer and we have found both our carers to be lovely, kind and caring. We are very happy to continue with the services.
Gemma, a customer from Hillingdon
Live-in care for round-the-clock support
If you require more intensive, specialised support but don’t want the hassle and upheaval of leaving the comforts of your own home, live-in care could be the ideal solution for you. Centred around you and your specific needs, one of our fully-trained carers will live with you in your home to be there whenever you need them, providing you and your family with peace of mind that you have constant support.
Overseen by a team of experienced clinical nurses, any of our live-in care customers that have more complex needs are fully supported with expert care tailored to your preferences – whether that’s after a stroke, catheter management or specialised tracheostomy care.
The great thing about having a live-in carer is that you receive one-to-one support that’s centred entirely around you, all whilst living within the familiarity of your own home. So, you can get up when you want, eat what you want and spend your afternoons doing the things that you like doing – whether that’s taking in the peaceful surroundings of the Grand Union Canal or heading for the hustle and bustle of the capital.
Specialist dementia care centred around you
As leading providers for dementia care at home, we understand the complexities and challenges that comes with dementia and how it can affect each person very differently. That’s why our supportive carers will get to know you and find out your likes, dislikes and exactly how you like everything to be; keeping routines and preferences intact can make a real difference to someone living with dementia.
And we won’t just help out with the practicalities of care, such as helping you to wash and dress – we’ll also be there during the good and not so good days and be a friendly face that you can rely upon.
Elderly care for extra assistance
Getting older can take a bit of getting used to, particularly if your mobility isn’t what it used to be or you’ve developed arthritis which limits your movement. Elderly care from the Hillingdon team can make life that little bit easier for you, so you don’t have to worry about how you’re going to manage with changing the bed sheets or remembering to take your medication.
You may even find that one weekly visit from us isn’t quite enough and, after building a rapport with your carers, decide to increase your care calls to once a day to support you with personal care and going to the toilet. We’ll take your lead and step in as and when you require.
Respite care for emergencies and short breaks
If your regular caregiver needs to take a rest for a few days or they have personal matters to tend to, respite care could be exactly the right temporary solution you’re looking for that won’t impact on your routines or quality of care. We can arrange for a carer to be in place often within 24 hours in an emergency, ensuring that you’ll never be left in lurch without the care you may vitally need.
You may want to take a holiday alone or with your family, or perhaps you have a function to attend but are unable to do any of these without care and assistance. That’s where we can step in. We’ll accompany you alone or with your family on holiday or to a celebration, so that you can fully immerse yourself in the experience without having to worry about who will be providing care for you.
Fully-trained, competent carers in Hillingdon
One quality that we insist on all of our carers having is empathy – the ability to really care for others with compassion. That’s why we’re extremely proud of every single one of our carers and the way in which they carry out their duties when working for Helping Hands. In addition to this, all of our carers are required to complete our award-winning training programme, which covers manual handling, personal care, dementia, medication, safeguarding and first aid.
As a nationwide home care provider, we are regulated by the Care Quality Commission (CQC), who ensure we are safe, responsive and effective in the care that we offer. Being fully compliant with a governing body for care means that you or a loved one receive care from a company that is closely monitored for the care they provide, their leadership and quality of carers.
Areas in Hillingdon that we cover:
Find out more about care in Hillingdon
If you’d like to discuss your care needs further, you can call our customer care team seven days a week.
You can also pop into our branch on College Road in Harrow, where Lorna and the team will be happy to talk through the different options available to you.