Home care in Horley

Home care visits from one of our friendly carers allows you to have support with the daily activities you might be struggling with, while still allowing you to keep your independence.

The Horley carers always strive for a consistent, person-centred approach in their work and are able to assist with personal care, mobility and medication administration. And if you have more complex care needs such as a stoma or catheter, our clinical nurse team are on hand to make sure your needs can be met whilst you still live independently in your own home.

Because everyone is different, the team will work with you to understand your needs and put together a completely unique care plan to ensure these needs are always met. We can even provide care during the night time so that you can be assured help will always be on hand if you need it.   

If you’re finding that you need additional support or you’re worried about leaving a relative alone, live-in care in Horley ensures safety and quality care at all times.

Not only can a live-in carer support you with tasks like administering medication and helping you to use the bathroom, but they’ll also get involved in the things that matter most to you. They will take you to see family and friends, go out for a walk with you, and even look after the family pets if you have any.

With domiciliary care, you are in complete control of your care and how you receive it. We will make a couple of calls a week to help you with your shopping or accompany you to social events. Or, we can make several calls throughout the day to keep on top of your personal care – we’ll make sure to find the best arrangement that works for you.

As well as supporting those in their senior years, we also assist young adults from the age of 18 upwards. Often referred to as Personal Assistants (PAs) or Support Workers, we’ll make sure that the care you receive is delivered on your terms. So, if you’d prefer your PA not to wear a uniform when they’re out and about with you, that’s absolutely fine.

A consistent, familiar routine is always important when looking after someone with dementia. Moving into residential care can disrupt this routine and the change in environment can also cause emotional distress, but with one-to-one care from our carers, you and your loved one can still enjoy your home comforts.

Each of our dementia care carers in Horley undertakes specific dementia training so they can fully understand how to help your loved one in a way that preserves their independence and keeps to the structure that you are all used to.

Our carers also understand that dementia affects every family differently. That’s why getting to know you all plays a key role in the care they provide. And because we’re part of the Dementia Action Alliance (DAA), we’re fully committed to providing a safe, quality service at all times.

Becoming older can often bring extra worries and anxieties, especially if you’re unsteady on your feet or you’ve been diagnosed with a progressive condition such as Parkinson’s. The elderly care team at Horley are here to alleviate your concerns and keep you safe, looked after, and above all, happy, whilst still remaining in your beloved home.

We’ll also enable you to keep your existing routines such as catching up with friends, visiting family and doing your weekly food shop. And if your needs do change, we’ll swiftly adapt your existing care package to make sure everything is taken care of.

Being the main carer for a relative or a friend can be a lot to take on, especially if you have other family members to consider or other commitments such as work. It’s natural and understandable that sometimes, you just need a bit of time to focus on you.

Respite care allows you to have a break while being reassured that someone will be there to help your loved one while you’re away. Our team can even arrange for a carer to accompany your family on a holiday, allowing you to all enjoy some time together and make new memories.

Starting from as little as a few days up to four weeks, respite care can also be useful if you have a relative coming out of hospital or if your needs change without warning. And we can arrange for care to be in place quickly ready for those unforeseen circumstances.

Unlike many other providers, all of our carers are directly employed by us and go through an extended and award-winning training programme regardless of any previous experience they have.

Our carers also have regular refresher training days and some even go on to train in specialist areas of care. Training for our visiting carers takes place locally and our live-in carers go through a five-day course at our bespoke Centre of Excellence in Warwickshire.

Because we’re also regulated by the Care Quality Commission (CQC), all of our carers are trained to deliver care that is not only safe but also puts a strong focus on emotional wellbeing.