Choosing care can be quite a confusing and daunting process, but with home care in Horley, we can make this process smoother, easier and less stressful for all of those involved. We’ll take the time to get to know you and build a support plan that is completely bespoke to you and your requirements, providing you with care that is as unique as you are.
Our Horley team is regulated by the Care Quality Commission (CQC) who closely monitor our care services for their effectiveness, responsiveness and safety – ultimately ensuring we follow through on delivering quality care.
Whether you’re living with dementia and need support with everyday tasks such as cleaning, cooking and looking after your personal care, or if you’re in your senior years and need help little and often with the shopping and getting to and from appointments, our Horley team will find the right home care solution for you.
Our aim is to keep people in their homes for as long as they want to be, living an independent life on their terms and to their wishes. We’ll carefully create a support plan collaboratively with you, instead of prescribing your care to you. That way, you have full knowledge of all aspects of your care and you can request for adaptations and flexibility where necessary.
The care our team provide isn’t just about looking after someone physically; we take a holistic approach to care, meaning we cater for the mind, body and spirit. Loneliness can be devastating for some, particularly if you have lost a life partner, but with our friendly carers in Horley, we can keep you company and provide much needed companionship at a time when you may need it most.
There are a variety of different reasons why someone may need home care; from additional support at regular intervals during the week, to short-term support if your caregiver takes a break or even in an emergency when you need support urgently.
Visiting care in Horley can start from as little as 30 minutes a week and progress on to hourly visits throughout the day as you become more comfortable with your carer. We’ll be there to take out the bins, do the vacuuming, prepare healthy and nutritious meals and help you to get out and about in the local community. And if you become more anxious during the night or worry about falling out of bed, we also offer overnight care for the extra reassurance you may be looking for during the early hours.
Providing full-time care for a friend or family member is a huge responsibility but one that is very rewarding, too. However, it’s vital that you take time out every now and then so that you can rest, recuperate and recharge your batteries. While you take a step back, we can step in with respite care and give the same support and attention that you would normally deliver to your loved one. We’ll meet with you both beforehand so that we get to know you both and ensure we get everything just right.
Emergencies can crop up at any time, without warning or time to plan. If your regular caregiver is unavailable, your health has taken a turn or you’ve just been discharged from hospital and need extra support, we can help with our emergency care service. We’ll reach you as soon as we can and provide the vital care that you may need at what is probably quite a stressful time for you, giving you extra reassurance and comfort, too.
Sharon and her team of carers share passion, kindness and the desire to go above and beyond for all of their customers, which is why we pride ourselves so much on our carers and the work that they do. In order to recruit such a high calibre of carers, we ensure each and every one of them have an enhanced Disclosure Barring Service (DBS) check, alongside several character references. If successful, they will then begin their Helping Hands journey by going through our in-house training programme, covering personal care, dementia, manual handling, equality and diversity, first aid and safeguarding. And the training doesn’t stop there; all of our existing carers are required to complete regular refresher sessions to keep up to date with the latest practices set out by the CQC.
For more information on how our home care services in Horley could help you, get in touch today by giving us a call. Our fully-trained customer care specialists will get to know you and your requirements and be able to arrange a home visit with a member of the local team.