Home care in Hornsea

Whether you have care from us often or infrequently, to cover a family holiday or period of recuperation, home care from Helping Hands is an excellent alternative to moving out of the home you love and into a residential facility. Regardless of your condition, we can support you expertly with your personal care, housework, medication and much more, thanks to our 30 years in the home care industry, where we’ve always delivered outstanding, person-centred care across the whole of England and Wales.

At Helping Hands, we are not and never have been a home care agency, we were founded as a family business back in 1989 and remain family-led today. Our ethos for ensuring our customers live their best life possible in the home they love has never changed, and because we directly employ all of our carers, they are highly motivated to provide outstanding care to our customers, every single day. So you know where you stand, we’re always upfront about our costs and pricing and will never charge you referral fees for finding your perfect carer; that’s all part of the service.

When you or a loved one needs care in a hurry you may think the only option is residential care, but that’s not the case. With emergency care our carers come to you, whether they’re needed to cover a regular carer’s illness, unexpected family trip or because of a sudden hospital discharge. Needing care quickly can be a very stressful time as you don’t necessarily know where to turn, however with Helping Hands we can offer short-term care in as little as 24 hours in most circumstances.

With private care, you are always at the forefront of your care experience, from your first conversation with our team of friendly homecare experts. Your bespoke care package will be tailored to your exact requirements and your carer will be guided by a personalised support plan that details every aspect of your preferences and routines. This ensures that your care is always centred around you and that your needs are always supported at all times.

As we get older, we can become a little frailer and you might find that because of this, or any other condition you live with, you may not want to be on your own overnight. When the rest of your household is catching up on their sleep, you might feel you don’t want to disturb them, so you go for hours without the crucial care you need during the hours of darkness. This isn’t the case when you have overnight care from Helping Hands, as we can provide care on wither a visiting or live-in basis that ensures you are never alone when you need help.

We trust our amazing carers to look after our customers expertly, but they can only do that because they have natural compassion and empathy, and because we train them so well when they join us. We only select the best people to join us as carers because we expect the best from them, looking after our customers to the very highest standards at all times. Our fully managed service is regulated by the Care Quality Commission and Care Inspectorate Wales, meaning that you can have the highest confidence in our ability to care for you or your loved ones skilfully.