At Helping Hands, we’ve been caring for our customers in their own homes for more than 30 years. We’re the home care experts because we utilise our expertise gained though caring for thousands of people and because we believe our carers are the best in the industry. We’re regulated by the CQC and CIW and our services are fully managed, so why not call us today to discover how we could be caring for you or your loved ones?
We can support you in and around Hornsea, Rolston, Goxhill, Sigglesthorne, Seaton, Mappleton, Catfoss, Atwick and the surrounding areas.
A Yorkshire seaside town dating from at least the early medieval period, like many other towns Hornsea really prospered when the railways arrived in Victorian times. Once the railways were established it brought tourists to the resort and ensured that the population grew, while also cementing Hornsea as a commuter suburb of Hull.
With Helping Hands, whether you’re looking for visiting care from 30 minutes a week, or full-time live-in care, we can help. Providing every type of care from complex to companionship, your bespoke package of care will be tailored around you and your routines, keeping you always at the centre of your own care journey.
"Hello, My name is Kirsty and I am the Branch Care Manager. As manager, I am accountable for all care and business operations. On a daily basis I ensure that all our care is covered, review our compliance and ensure we are compliant with CQC. I have a fantastic team of office staff that look after our recruitment and provide all mandatory training to our continually growing team of carers."
"I started working for Helping Hands at the end of 2019 as a care coordinator which I thoroughly enjoyed, before progressing within the company and becoming Branch Manager in October 2020."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Whether you have care from us often or infrequently, to cover a family holiday or period of recuperation, live-in care from Helping Hands is an excellent alternative to moving out of the home you love and into a residential facility. Regardless of your condition, we can support you expertly with your personal care, housework, medication and much more, thanks to our 30 years in the home care industry, where we’ve always delivered outstanding, person-centred care across the whole of England and Wales.
At Helping Hands, we are not and never have been a home care agency, we were founded as a family business back in 1989 and remain family-led today. Our ethos for ensuring our customers live their best life possible in the home they love has never changed, and because we directly employ all of our carers, they are highly motivated to provide outstanding care to our customers, every single day. So you know where you stand, we’re always upfront about our costs and pricing and will never charge you referral fees for finding your perfect carer; that’s all part of the service.
When you or a loved one needs care in a hurry you may think the only option is residential care, but that’s not the case. With emergency care our carers come to you, whether they’re needed to cover a regular carer’s illness, unexpected family trip or because of a sudden hospital discharge. Needing care quickly can be a very stressful time as you don’t necessarily know where to turn, however with Helping Hands we can offer short-term care in as little as 24 hours in most circumstances.
With private care, you are always at the forefront of your care experience, from your first conversation with our team of friendly homecare experts. Your bespoke care package will be tailored to your exact requirements and your carer will be guided by a personalised support plan that details every aspect of your preferences and routines. This ensures that your care is always centred around you and that your needs are always supported at all times.
As we get older, we can become a little frailer and you might find that because of this, or any other condition you live with, you may not want to be on your own overnight. When the rest of your household is catching up on their sleep, you might feel you don’t want to disturb them, so you go for hours without the crucial care you need during the hours of darkness. This isn’t the case when you have overnight care from Helping Hands, as we can provide care on wither a visiting or live-in basis that ensures you are never alone when you need help.
We trust our amazing carers to look after our customers expertly, but they can only do that because they have natural compassion and empathy, and because we train them so well when they join us. We only select the best people to join us as carers because we expect the best from them, looking after our customers to the very highest standards at all times. Our fully managed service is regulated by the Care Quality Commission and Care Inspectorate Wales, meaning that you can have the highest confidence in our ability to care for you or your loved ones skilfully.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details