When you are in need of short-term respite care at home, then Helping Hands’ dedicated Hounslow care team will be able to support you, even in an emergency. Respite care is usually needed when your regular carer needs to take a well-earned break or you’re recovering from an accident or illness, meaning your care will remain consistent and you’ll still receive the highest standards of care while they’re away. If you’ve never had a carer before then temporary support can help you to discover if having someone coming to your home is the right provision for you, but we’re confident that once your care begins, you’ll look forward to seeing your friendly carer’s face every day.
Respite care is often necessary when your regular carer needs a break, you’re being discharged from hospital or if family members are taking a holiday. It’s often presumed that respite care has to take place away from your home in residential homes, however that isn’t the case. You can receive respite care in the comfort and security of your own home, either on a visiting care basis from a small team of carers or even your own live-in caregiver who will be with you around the clock.
If you have a regular carer you’ll know how important it is for them to take a break from time to time, so that they stay in the best of health, both physically and mentally. It’s also important for you to have the opportunity to see different people sometimes and having a respite carer can mean you get important social interaction with the equivalent of a change of scene. Alternatively, you may have been told that you’re being unexpectedly discharged from hospital and you need care in an emergency, in which case we can have a carer there for you within 24 hours.
Your bespoke package of care will be organised around your particular needs and you’ll have a personalised support plan in your home for your carers to follow. This ensures that your particular preferences for how your care is carried out will always be respected, whether you have mild or highly complex care needs. Your compassionate carers will be able to support you with a range of tasks in your home including personal care, medication, meal preparation, housework, mobility, and much more, including everything from simple companionship through to helping you access your local community.
Our carers go above and beyond every single day to ensure that our customers get to live their very best life possible in the home that they love. Regardless of the type of care we are delivering, our carers ensure that you always get high standards of support from dedicated employees who put our customers at the centre of everything they do. We look after our carers as we know that means they will do everything they can to look after you and your loved ones, only choosing people who are naturally compassionate to become Helping Hands carers and go into our customers’ homes. We also ensure only the right people are doing that by screening them through the Disclosure and Barring Service and thoroughly checking their backgrounds. We train our carers carefully when they join us and ensure they get regular opportunities for development and because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales you can be sure we’ll deliver what we promise.
If you or your loved ones would like to discover how we could be supporting you within your Hounslow home, you can call our customer care team seven days a week. Alternatively, you can contact us via our website, and we’ll be happy to call you back.