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Home care in Ilford

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0170 854 8745

Lines are currently closed

Existing customer
0791 732 5464

Lines open until 5:30 PM

New customer
0170 854 8745

Lines are currently closed

Existing customer
0791 732 5464

Visiting care and home care in Ilford

Formerly part of Essex, Ilford in East London is a familiar name among photography buffs for the film company that shares the same name, however for those not so interested in the visual arts, Ilford has a long history too. The arrival of the railway in 1839 saw the location begin to expand and as the 19th century progressed it found itself part of Barking, then merging with Wanstead and Woodford in the 20th to form the London Borough of Redbridge. We’re no strangers to a long history at Helping Hands, having been established in 1989 to support people who wished to remain living in the home they love. Over the years we’ve supported many people across Greater London to continue living as independently as possible, and we are proud to do the same throughout England and Wales. Also, because our visiting and live-in care is fully regulated by the Care Quality Commission and the Care Inspectorate Wales, we can offer consistently high standards that will remain unbeaten.

Quality care at home

From short term support to longer term visits and live-in care, our Ilford team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Ilford care team
Nicola King
Nicola King

Branch Care Manager

I started at Helping Hands as a carer and worked my way to Branch Care Manager over 3 years. I lead my team to deliver...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Ilford branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Ilford

Our high-quality home care is second to none amongst care providers because we focus entirely on our customers’ wellbeing and keep them at the centre of their own care journeys. We’ve been delivering care in people’s own homes since we were established four decades ago meaning that we really are the UK’s home care experts, a title we’ve worked hard to earn. Our visiting care is available on a temporary or permanent basis, short-term or long, for a few hours a week or as often as you need us.

24/7 live in care support

Live-in care from Helping Hands is special because you get a dedicated carer matched to your interests and personality moving into your own home with you. This means you have someone on hand all the time to ensure you’ll always have your daily routine carried out and company when you want it. Live-in carers can support you with everything that makes your routine flow smoothly, such as housework, personal care, medication, and meal preparation, or if you just want a cup of tea and a natter.

Why Helping Hands is better than a care agency in Ilford

Helping Hands has never been a care agency and we never will be. Instead, we’re a private home care company who are proud of our heritage and work hard to keep our standards high. The main difference between agencies and Helping Hands is that we manage your care package from the moment you first get in touch and employ your carer directly, which means they get properly treated and remain motivated to do a good job for you every day.

Qualified carers providing a variety of care services in Ilford

Our carers are amazing people, and we source them specially because we recognise natural qualities of compassion and kindness when we see them. We aren’t only interested in experience – although we value it when it’s there – because some of the very best carers are people who’ve never done it professionally before. We want the best people across Ilford to be delivering our care and we make sure that they have opportunities for development whenever they want it, as well as continuing the high standards of learning they received when they first joined us.

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Branch information
Address

Studio 13, CEME Innovation Centre, Marsh Way, Rainham, RM13 8EU

Show in maps Ilford Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed