Home care in Ilford
Visiting care and home care in Ilford
Formerly part of Essex, Ilford in East London is a familiar name among photography buffs for the film company that shares the same name, however for those not so interested in the visual arts, Ilford has a long history too. The arrival of the railway in 1839 saw the location begin to expand and as the 19th century progressed it found itself part of Barking, then merging with Wanstead and Woodford in the 20th to form the London Borough of Redbridge.
We’re no strangers to a long history at Helping Hands, having been established in 1989 to support people who wished to remain living in the home they love. Over the years we’ve supported many people across Greater London to continue living as independently as possible, and we are proud to do the same throughout England and Wales. Also, because our visiting and live-in care is fully regulated by the Care Quality Commission and the Care Inspectorate Wales, we can offer consistently high standards that will remain unbeaten.

Quality care provided in your own home
Home care from our Ilford team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Ilford care team

Branch Care Manager
I started at Helping Hands as a carer and worked my way to Branch Care Manager over 3 years. I lead my team to deliver high-quality care, building strong relationships with customers and their families. My passion for care grew from personal experience supporting my mum through her battle with leukaemia. I’m proud of our skilled, compassionate team in Rainham. Outside work, I enjoy road trips with my daughter Nancy and love travelling, especially to Cyprus and the Isle of Wight.

Area Care Manager, South East

Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Ilford to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide

High quality home care in Ilford
Our high-quality home care is second to none amongst care providers because we focus entirely on our customers’ wellbeing and keep them at the centre of their own care journeys. We’ve been delivering care in people’s own homes since we were established four decades ago meaning that we really are the UK’s home care experts, a title we’ve worked hard to earn. Our visiting care is available on a temporary or permanent basis, short-term or long, for a few hours a week or as often as you need us.

24/7 live in care support
Live-in care from Helping Hands is special because you get a dedicated carer matched to your interests and personality moving into your own home with you. This means you have someone on hand all the time to ensure you’ll always have your daily routine carried out and company when you want it. Live-in carers can support you with everything that makes your routine flow smoothly, such as housework, personal care, medication, and meal preparation, or if you just want a cup of tea and a natter.

Why Helping Hands is better than a care agency in Ilford
Helping Hands has never been a care agency and we never will be. Instead, we’re a private home care company who are proud of our heritage and work hard to keep our standards high. The main difference between agencies and Helping Hands is that we manage your care package from the moment you first get in touch and employ your carer directly, which means they get properly treated and remain motivated to do a good job for you every day.

Qualified carers providing a variety of care services in Ilford
Our carers are amazing people, and we source them specially because we recognise natural qualities of compassion and kindness when we see them. We aren’t only interested in experience – although we value it when it’s there – because some of the very best carers are people who’ve never done it professionally before. We want the best people across Ilford to be delivering our care and we make sure that they have opportunities for development whenever they want it, as well as continuing the high standards of learning they received when they first joined us.
Branch information
Marsh Way,
Rainham,
Romford
RM13 8EU