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Your nearest branch: Rainham
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Lines open at 8:30 AM today

Existing customer
07917 325 464
Your nearest branch: Rainham
Speak to our team today

Lines open at 8:30 AM today

Existing customer
07917 325 464

Visiting care and home care in Ilford

Formerly part of Essex, Ilford in East London is a familiar name among photography buffs for the film company that shares the same name, however for those not so interested in the visual arts, Ilford has a long history too. The arrival of the railway in 1839 saw the location begin to expand and as the 19th century progressed it found itself part of Barking, then merging with Wanstead and Woodford in the 20th to form the London Borough of Redbridge. We’re no strangers to a long history at Helping Hands, having been established in 1989 to support people who wished to remain living in the home they love. Over the years we’ve supported many people across Greater London to continue living as independently as possible, and we are proud to do the same throughout England and Wales. Also, because our visiting and live-in care is fully regulated by the Care Quality Commission and the Care Inspectorate Wales, we can offer consistently high standards that will remain unbeaten.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Ilford

Our carers provide a wide range of support across Ilford, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Ilford
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Ilford

    While we do not have a physical branch in Ilford, care in the area is coordinated by our Rainham branch, working with carers who support people across the local community.

    Nicola King
    Nicola King

    Branch Care Manager

    I started at Helping Hands as a carer and worked my way to Branch Care Manager over 3 years. I lead my team to deliver...

    More about Nicola King
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    Angie Austin
    Angie Austin

    Branch Care Manager

    Hello, my name is Angie and I am the branch care manager for the Brentwood branch. I am married and we have 3 fur-babies. My...

    More about Angie Austin
    What families say about our care
    CQC Logo
    Fully regulated care supporting Ilford

    Care services supporting families in Ilford are delivered by our Rainham branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Ilford

    Our high-quality home care is second to none amongst care providers because we focus entirely on our customers’ wellbeing and keep them at the centre of their own care journeys. We’ve been delivering care in people’s own homes since we were established four decades ago meaning that we really are the UK’s home care experts, a title we’ve worked hard to earn. Our visiting care is available on a temporary or permanent basis, short-term or long, for a few hours a week or as often as you need us.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care from Helping Hands is special because you get a dedicated carer matched to your interests and personality moving into your own home with you. This means you have someone on hand all the time to ensure you’ll always have your daily routine carried out and company when you want it. Live-in carers can support you with everything that makes your routine flow smoothly, such as housework, personal care, medication, and meal preparation, or if you just want a cup of tea and a natter.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Ilford

    Helping Hands has never been a care agency and we never will be. Instead, we’re a private home care company who are proud of our heritage and work hard to keep our standards high. The main difference between agencies and Helping Hands is that we manage your care package from the moment you first get in touch and employ your carer directly, which means they get properly treated and remain motivated to do a good job for you every day.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Ilford

    Our carers are amazing people, and we source them specially because we recognise natural qualities of compassion and kindness when we see them. We aren’t only interested in experience – although we value it when it’s there – because some of the very best carers are people who’ve never done it professionally before. We want the best people across Ilford to be delivering our care and we make sure that they have opportunities for development whenever they want it, as well as continuing the high standards of learning they received when they first joined us.

    Supporting communities across Ilford

    Our carers provide home care in Ilford and nearby areas including these locations.

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    FAQs

    Home care in Ilford is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Ilford depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Ilford.

    Home care in Ilford can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01708 548745
    Branch information
    Address

    Studio 13, CEME Innovation Centre, Marsh Way, Ilford, RM13 8EU

    Show in maps Ilford Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed