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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


When you choose care at home you want to be sure that the company you choose is going to give you exemplary care in your own home. With more than 30 years of experience delivering care, Helping Hands truly are the home care experts; fully regulated by the CQC and CIW and with the most compassionate carers in the industry, why not talk to our friendly customer care team today and discover how we could be supporting you or your loved ones?

We can support you in Ilfracombe and the surrounding areas, including Chambercombe, Hele Bay, Slade, Two Potts, Mullacott, Trimstone, Cheglinch, Dean Cross, West Down and nearby.

This branch covers where you need care:

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To learn more about how we can help call

01823 238 465 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Ilfracombe

Ilfracombe has its beginnings in the Iron Age, when the dominant Hillsborough (formerly Hele’s Barrow) hill was settled upon. Ilfracombe has a strong artistic reputation, with an annual arts festival and several art galleries; in addition, many famous thespians, painters and literary figures have at one time or another lived in the town.

Whether you’re looking for visiting care from just 30 minutes a week or you’d prefer around the clock support with live-in care, our compassionate carers will support you to remain in the home you love while living as independently as possible. Your routines and preferences will always be at the centre of your bespoke support plan, which has the flexibility to change whenever your needs dictate it.

Meet the team

Sophie Parker

Meet Sophie Parker, our Area Care Manager, Ilfracombe

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I have always had a passion in caring for others. The term 'caring' for me has never been about rushing in and helping someone to get washed and dressed. For me it's about making a positive impact to someone else' s life; helping them achieve what they want, and enabling them to remain independent at home in the place that means the most to them. The care we provide at Helping Hands is of such high quality, and I truly believe that if my parents required care, Helping Hands would be the first I would contact. The carers always go over and above to ensure the clients are happy, and as an area care manager that's certainly one thing I can say I am proud of. It' s clear that all of us at Helping Hands live, sleep and breath the culture and we love what we do.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Ilfracombe live-in care

When you choose live-in care from Helping Hands you don’t just receive the benefit of our three decades of home care experience; you also get the support of a compassionate and professional carer who will care for you to the highest quality while you remain in your own home. Whether you’d appreciate support with personal care, meal preparation, mobility, housework or a variety of other tasks, our carers will regularly go above and beyond to ensure you live your very best life possible.

Better than a care agency in Ilfracombe

A care agency is very different to a private home care company and you will notice the difference straight away if you choose care from Helping Hands. Care agencies often don’t employ their carers directly, they expect them to be self-employed and deal with the associated legalities themselves, which can only take up their time and mean they are less focussed on the most important thing – your care. We aren’t and never have been a care agency, so talk to us today about our expert care delivery.

Emergency care

When you need emergency care it can be a very stressful and fraught time. Whether it’s because you’re being faced with an unexpected hospital discharge or your carer has to leave suddenly, either you or your loved ones will be calling various companies, trying to discover who has capacity to support you at home, with no guarantees of their suitability. Helping Hands’ friendly Ilfracombe team will be able to put your worries to rest, as we have over 30 years of experience supporting our customers to live their very best life in the comfort of their own home.

Private care in Ilfracombe

Knowing that you’re receiving care from a private care company reassures you that you’re in receipt of the very best care possible from a company who will always safeguard your wellbeing and promote your independence. Helping Hands have been a private care company since our inception in 1989, and we continue to demonstrate the very highest standards possible when delivering care to our thousands of customers. Whether you are in receipt of visiting or live-in care, our compassionate carers deliver our bespoke care packages with enthusiasm and professionalism, meaning you get to live your best life possible in the home you love.

Overnight care

Whether you find it impossible to sleep at night and would welcome some companionship while the rest of your household are asleep, or perhaps you have complex care needs that mean you require support around the clock, our amazing carers can deliver your bespoke package of overnight care for you, regardless of the hour. You may prefer visiting care where your carer will come to you just for the night, or perhaps you’d appreciate a full-time, live-in carer, but however we deliver your care, you’ll find your constant support makes such a difference to your life and you’ll quickly consider your carer a welcome friend.

Fully-trained carers in Ilfracombe

We train our carers thoroughly, because we want them to be able to support you with every aspect of your condition, whether it’s complex or less grave. We look after our carers because they really are the heart of our business, meaning that we carefully recruit and select them locally and ensure they receive opportunities for updating their skills through ongoing development. Our industry-leading care focusses on promoting your dignity and independence at all times, so you can have the highest levels of confidence in our expert service. In addition, we’re fully regulated by the Care Quality Commission, which demonstrates our commitment to consistently delivering the very highest standards.

Find out how we could be supporting you or your loved ones in Ilfracombe

Find out how we could be supporting you or your loved ones in Ilfracombe, call our friendly team of customer care advisors today. They are available seven days a week for your convenience, or if you prefer, contact us via our website.

Call us on 01823 238 465 Talk to us on live chat Request a call back

Our credentials

Our Ilfracombe branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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