Despite being on the edge of the West Midlands and conveniently near to the big city charms of Birmingham, Knowle is still a village community with a rich heritage and attractive surroundings.
At Helping Hands, we understand heritage and small roots too, as we began with one branch in 1989 and over the last 30 years, we’ve grown to cover most of England and Wales. Our visiting and live-in care services can provide care from just 30 minutes a week, from meal preparation to personal care, so despite your condition, we can help.
Quality care at home
From short term support to longer term visits and live-in care, our Knowle team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
My main role is to ensure that we provide a high quality of care and a safe service. I make sure that the branches run smoothly day-to-day ensuring that both customer and carers are happy and have the best positive outcomes. I always look forward to supporting as many customers as we can to stay at home. I enjoy spending my free time with family and friends, enjoying pub meals, movies and music concerts. I love to travel and look forward to my family holidays throughout the year. I have three children, a cat and a very active Yorkshire Terrier.
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.
Our Reviews
Fully regulated by the CQC
Our Knowle branch is fully regulated and accredited by the CQC
Our visiting care service starts from just 30 minutes per week, and regardless of your condition, we can help you live your best life possible at home. We’ve supported over 40,000 customers across the whole of England and Wales so you can be confident in our outstanding service. We’ll support you with medication administration, mobility support, meal preparation, personal care and housework to name just a few!
Knowle live-in care
Live-in care in your own home means you’ll have care and companionship around the clock, as much or as little as you require. Our live-in service is a cost-effective alternative to residential care, so if you’re struggling to decide which to choose and don’t really want to leave your home, consider having a live-in carer. Having someone with you at all times can be reassuring for both you and your loved ones and as your care will be accompanied by a personalised and flexible support plan it will always respect your routines and preferences.
Better than a care agency in Knowle
Helping Hands has never been a care agency; we were founded in 1989 as a private family-led company and we remain the same today. Our carers are at the heart of our business, as we recognise the incredible work they do every day keeping our customers safe and happy in the home they love. You’ll always know where you are with our charges too because our service is fully transparent, meaning no nasty shocks when the bill arrives.
First-class domiciliary care
Domiciliary care is sometimes called care at home and we’re experts in it at Helping Hands. For the past 30 years we’ve been supporting thousands of customers to remain in the home they love while receiving the highest standards of quality care from our amazing carers. We’ll always respect your routines and preferences when it comes to your care, keeping you firmly in the centre of your care experience and your one-to-one support means things happen when you choose, not when someone’s free to come to you.
Supportive dementia care from our experts
Remaining in familiar surroundings, close to loved ones and precious memories can help to reduce confusion and anxiety when you’re living with dementia, and thanks to our 30 years of experience supporting people to live safely and comfortably at home we really are the dementia care experts. You may not require care at the start of your dementia journey but it’s comforting for you and your loved ones to know that there is a specialist company, when the time comes that you require care.
Supportive respite care
When you have respite care from Helping Hands, it can be short or longer-term, depending on your needs. If your regular carer is going on holiday or your family are going away, they want to know that you’ll be okay in their absence and that your care will continue the same until they return. If you were needing care in an emergency situation, we can have a carer in your home within 24 hours, meaning peace of mind for both you and your loved ones.
Elderly care for help around the home
If you’re finding that household tasks take longer than they used to, or you’re concerned that you’re not able to do them at all, we can help. With elderly care from Helping Hands, you’ll never need to struggle with a heavy vacuum or feel unsafe in the bath again. Our compassionate carers will be able to help you with every aspect of your daily routine, ensuring that you get to stay in the home you love while living the life you want.
Fully trained carers in Knowle
At Helping Hands, we only select people to work for us who share our passion for delivering the highest levels of person-centred care to our customers. We train our fantastic carers thoroughly, so that they’ll be able to help you with every aspect of your daily life and screen them though the Disclosure and Barring Service to ensure you are protected in your own home. We’re accredited by the Dementia Action Alliance and Parkinson’s UK, as well as many others, and our fully managed service is regulated by the Care Quality Commission and Care Inspectorate Wales.
