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Home care in Letchworth

Why choose Helping Hands for home care in Letchworth?

Our friendly and professional team at Helping Hands Letchworth have the skills and expertise to provide high quality care to you in your own home, regardless of medical condition, symptoms or needs. We have built up an excellent reputation in the home care industry and are now considered UK leaders in home care, enabling thousands of people to stay within the familiarity and comfort of their own home since our inception in 1989.

So, whether you need support once a week or care round-the clock, the team in Letchworth will be able to offer you home care that is full regulated by the Care Quality Commission (CQC), demonstrating our commitment to delivering only the very best care to our customers.

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What’s included with home care at Helping Hands?

Unlike a care agency, the great thing about the home care our Letchworth team offers is that is adaptable to you and your requirements, enabling you to change the type of tasks that you may need support with. So, one week you may want help with watering your flowers and attending a hairdresser appointment, whereas the next week you may need help with going to the shops and changing the bed sheets.

Home care includes anything and everything that you may need help with to live an independent life. From help with the housework, cooking and running errands, to assistance with personal care, taking medication and safe mobility around your home – we’ll be there as and when you need us, always with your best interests at heart.

Furthermore, we can also provide care in the form of companionship, ensuring that no one ever has to be lonely. We can sit with you whilst you watch your favourite TV programme, have a natter over a cup of tea or even take you out for the afternoon for a stroll around the city of Letchworth Garden City, taking in the beautiful surroundings and greenery.

Why you may need home care

There are a plethora of different scenarios and reasons why someone may need home care; from those who are slightly frail and need extra support with domestic duties, to those with long-term health conditions such as cancer or multiple sclerosis and who need regular care throughout the day. What we do ensure is that your support plan is tailored to you and your needs, taking into account what you want to achieve with home care and how you like to live your life. That way, everything is on your terms and is there to assist you, rather than take over and do everything for you.

Carers for limited hour visits

For limited visits on an hourly basis during the day or evening, visiting care can provide the extra reassurance that you or a loved one may need, knowing that they can rely on a friendly face to call in on them and provide the additional help they require. We also have an overnight care service for those that become more anxious during the night or need assistance to turn in bed or get to and from the toilet.

Intermittent long-term visits

Taking a break from caregiving duties is really important for those that provide full or part-time care to a friend or family member. We can step in and provide respite care when you plan to take a step back, ensuring your loved one has the care and support they need while you take a well-earned break. We’ll make sure we meet with both of you beforehand so that we can seamlessly take over the support that you have carefully created for them, providing you both with peace of mind that they are getting industry-standard care while you’re away.

Carers for immediate situations

Care needs can sometimes crop up without any warning, notice or time to plan, but with emergency care from our Letchworth team, we can step in at a moment’s notice to provide you with the vital support you may need. As soon as you get in touch with us, we’ll put the wheels in motion to get a carer to you as soon as possible, usually within 24 hours, so that you’re not left without care for too long.

Home carers in Letchworth

We have an extremely hard-working, compassionate and friendly team at our Letchworth branch, who demonstrate time and time again how important their customers are by always putting them first and going the extra mile for them. Without our carers, we wouldn’t be where we are today and be in the position to offer exceptional care to so many people in the local area.

To maintain this high calibre of carers, each and every one of them is required to have an enhanced Disclosure Barring Service (DBS) check, alongside several character references before they join us. They are then put through their paces at our in-house training programme, covering modules on dementia, personal care, medication, manual handling, first aid and safeguarding. Our training is part of the monitoring that the CQC undertake in order to regulate the quality of our service, which is currently rated ‘Good’ for our Letchworth branch.

How to arrange home care in Letchworth

Get in touch with us today by calling our customer care specialists. They will get to know you and your situation, offering advice and information on the appropriate next steps for you. Once you’re happy to proceed, they can then arrange a home visit from a member of the Letchworth team, who will come out and meet you in person and begin building your support plan with you.

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