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Home care in Lewes

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
01903 334217

Lines open until 5:30 PM

Existing customer
01903 250447

Lines open until 7:00 PM

New customer
01903 334217

Lines open until 5:30 PM

Existing customer
01903 250447

Visiting care and home care in Lewes

Famous for being the largest November the fifth celebration in the world, Lewes Bonfire Night draws crowds of 80,000 spectators each year and has up to 5,000 participants. At the other end of the historic spectrum is the annual Pea throwing championship, so there really is something for everyone in this hilly, but pretty Sussex town. Adding to the attractions, Helping Hands counts Lewes amongst its most recent locations, but despite being relative newcomers to the area, we have been supporting people to live comfortably and independently throughout Sussex and beyond for over 30 years.

We offer two different types of personal care to our customers, visiting care and live-in care. Both characterised by their descriptive names, visiting is where one of our compassionate carers will come to your home at prearranged times and carry out your entire care needs, before moving on to support another customer in the area. Live-in care, as it suggests, is where our carer will actually reside in your home with you, providing extra reassurance for both you and your loved ones.

Quality care at home

From short term support to longer term visits and live-in care, our Lewes team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Lewes care team
Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

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Fully regulated by the CQC

Our Lewes branch is fully regulated and accredited by the CQC

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FAQs

For over 30 years, we’ve been providing visiting care to customers across England and Wales to enable to live in their own home safely with as much or little support as they require. Three decades after our company began, we still uphold the values that started our business; providing person-centred care to enable people to live independently. And this is exactly what the team at our Brighton branch strive to achieve too.

From as little as 30-minute visits once a week up to several calls throughout the day and evening, our friendly carers will provide the very best care to you in your home where you feel most comfortable and safe. They will even pop in to help you prepare lunch and catch up over a cup of tea, because after all care isn’t just about assisting with the practicalities; it’s about ensuring your physical, mental, emotional and spiritual wellbeing is also taken care of.

The home care in Brighton team can support you with any care needs such as dementia, cancer, Parkinson’s, cerebral palsy and more complex care such as neurological conditions or acquired brain injuries. Hailey will come out to meet you at a time and place that suits you and arrange for care to start as soon as possible, which is particularly important if you are switching care providers or need care to begin quickly.

If you need extra support on top of visiting care, live-in care could be a more preferred option for you because it allows you to have round-the-clock care from one carer. As the name suggests, a live-in carer will come and live with you in your home to make sure you have everything you need whenever you need it – whether that’s regularly helping you to apply medicated creams if you have a skin condition or if you need someone to help you with toileting needs throughout the night.

And because you’re welcoming a new person to come and live with you in your home, we’ll work with you to find the perfect carer for you, in both care experience and personality. So, if you enjoy keeping in touch with the local community and spending your afternoons at Brighton Marina soaking up the sun and activity, or if you prefer the quiet life of relaxing in your back garden amongst the backdrop of your beloved flowers and plants – we’ll ensure you have a carer that enjoys doing this with you too.

Using a private home care provider such as Helping Hands is a much more straightforward, stress-free option that turning to a care agency. We employ all of our carers directly, which means that we pay their salary, give them comprehensive training, take care of all the behind-the-scenes admin, and won’t surprise you with any hidden costs or unexpected fees. We know that you want your care journey to be as stress-free and straightforward as possible, so we do our utmost to guarantee that when you partner with Helping Hands, what you see is what you get.

When it comes to choosing care, there are lots of different options and providers to pick from. But with domiciliary care from the Brighton Helping Hands team, you can rest assured that everything will be taken care of whilst you retain your independence.

Traditionally known as visiting care, this type of care can be delivered little or often to suit you. Whether you need support with doing your weekly shop, tidying the house or watering the flowers, to more personal care such as support with going to the toilet, getting dressed or bathing/showering – we’ll create a care package that’s centred around you and your requirements.

With dementia care from the Brighton team, we’ll make sure that you are completely listened to so that your needs are met and everything is done just how you like it. With a dementia diagnosis, familiarity is key, so we’ll limit the number of carers that come to visit you so that you can get to know them and build up trust with them.

Whether you have vascular dementia, frontotemporal dementia or Alzheimer’s, our expert carers will be there to comfort you through the happy times and the difficult times too. We’ll also help you to cope with the common symptoms of memory loss, confusion and disorientation by making small tweaks to your routine, such as enlarged clocks to prompt you to take your medication or showing you old football games of the Seagulls when you remember them at their best.

We all know the saying: ‘You’re only as old as you feel.’ But if you find yourself starting to struggle with everyday tasks that are having an impact on your wellbeing, it might be time to have a bit of extra support.

With elderly care, we won’t intrude on your existing routines or preferences. We’ll be led entirely by you and take things at your pace. So, if you initially just want help with changing the bed sheets and doing the washing up, that’s exactly what we’ll do. After getting used to your regular carers, you may then find that you feel comfortable in asking for a bit of extra help with your personal care or toileting needs. We can accommodate for this too and alter your care plan wherever necessary.

Taking a break when you’re a full-time carer can be a staple to your caregiving routine. However, if you’re unsure of the best way to do this, you can rely on a respite carer from the Brighton team to step in where you left off, so that your loved one or friend isn’t left without support and you can take a well-earned rest.

For emergencies or if you need a short-term care solution after a spell in hospital following an operation or illness, we can provide a respite carer usually on the same day that you enquire with us. That way, you can rest assured that you have someone there that you can rely on to help you get back on your feet again.

Find out more about the cost of care in Brighton or to speak with our team about how we can help, please call us. Our phone lines are open seven days a week.

If you’d like to pop in to see the team at Knoll Business Centre, they will be happy to welcome you. The office is open Monday to Friday from 8:30am until 5:30pm. Or if you let us know a time and a place, we can arrange to meet you somewhere that is more convenient for you – whether that’s at a local café or your kitchen table.

Receiving private care from Helping Hands in your own home is a cost-effective and preferable alternative to relocating to a care home for many people. If you want to stay in the home you love then there is no reason you shouldn’t, with our friendly, professional and compassionate carers coming to your home to ensure you live as you would wish. Whether you have complex care needs or you require companionship, our visiting and live-in care services offer the highest levels of support at home, arranged into a bespoke package of care that ensures you get to live the life you want in the home you love. With our network of local branches across England and Wales you can be sure we’ve a care team near you, or you can talk to our friendly and helpful central team who will be able to advise you on all your care options.

Branch information
Address

6 Hove Manor, Hove Street, Hove, BN3 2DF

Show in maps Lewes Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered