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Home care in Lewes

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
01273 974555

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
01273 974555

Visiting care and home care in Lewes

Helping Hands have established ourselves in Lewes, offering visiting care and live-in care to our customers. We have been supporting people to live comfortably and independently since 1989 providing extra reassurance for our customers and their loved ones.

Famous for being the largest November the fifth celebration in the world, Lewes Bonfire Night draws crowds of 80,000 spectators each year and has up to 5,000 participants. At the other end of the historic spectrum is the annual pea throwing championship, so there really is something for everyone in this hilly, but pretty Sussex town.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Lewes team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Lewes care team
Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

More about Alison Jones
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow
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Fully regulated by the CQC

Our Lewes branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home care in Lewes

Home care from Helping Hands can be as often or infrequent as your needs dictate, and with visits starting from just 30 minutes a week, you can be sure we can support you regardless of your condition. Our carers are compassionate and professional and will be able to support you with housework, laundry, personal care, meal preparation, mobility support, medication administration and much more.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Better than a care agency in Lewes

Traditional home care agencies often require their carers to be self-employed and demand introductory fees from their customers to match you with the carer in question. Helping Hands is not an agency and therefore all our carers are directly employed by us, meaning neither of you have to worry about employment legalities or ‘finder’s fees’. We take care of everything, meaning that your carer can just focus on the important thing: taking care of you.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Live-in care in Lewes to support you

Live-in care in Lewes means you still get the high standards of care that you’d receive from our visiting service, yet your carer lives in your home with you. This provides around the clock companionship as well as care and ensures that you are never alone in your home. They will be discreet and never get under your feet, getting on with tasks throughout the day, giving you plenty of time for solitude or keeping you company as much as you wish.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Private care Lewes

Helping Hands are a private care provider, which means that – unlike care agencies – we employ our carers directly and won’t expect our customers to handle mountains of stressful, time-consuming paperwork. We think this is an important policy, because it gives our carers more time and energy to devote to providing you with the best possible care, as well as making your care journey much more straightforward. From your first contact with our wonderful care team in Lewes, we’ll put you at the centre of your care experience.

An older woman with short blonde hair and glasses smiles while knitting, sitting on a cushioned chair indoors. She wears a light blue cardigan and is engaged in conversation with another person.
Dementia care in Lewes

When living with dementia it can be important to discuss future support needs early. This is because when you eventually do need care, you may have less ability to actively discuss how you would like to be looked after. Dementia care from Helping Hands means that you will be cared for by a company considered dementia specialists in the industry. This is because we’ve been caring for people living with dementia since we were established in 1989.

A woman in a purple uniform smiles while carrying a laundry basket with folded clothes up a staircase. She has glasses on her head, wears a lanyard, and appears to be a carer or healthcare worker.
Elderly care in Lewes

As we age, we often slow down, and tasks that we used to complete with ease become more difficult. Elderly care means that one of our carers will help you with the necessities of running your home or helping you to attend appointments or activities in the community. We can be there for everything that will help to make your day-to-day life that bit easier. Whether housework or personal care, our carers can support you in any way you need.

A man in blue pyjamas reads a book in bed, smiling, while a carer in a purple uniform stands beside him, offering support in a cosy, warmly lit bedroom with a stone wall.
Fully-trained carers in Lewes

Our carers are at the very heart of our business and we’re sure you’ll agree once you get to know them. Our in-house training programme and regular refresher courses ensures confident, motivated carers who feel valued in their work. This leads to satisfied customers who look forward to seeing their carer’s smiling face every morning. We support the professional development of our carers by offering qualifications and opportunities to progress, and we’re fully regulated by the Care Quality Commission which demonstrates our demand for excellence every time.

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Branch information
Address

Helping Hands Lewes, Office 8 & 9, North Street, Lewes, BN7 2PA

Show in maps Lewes Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered