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Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 6pm

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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in homecare in Lincoln

As a city which started out as a fortress, Lincoln’s history can be traced as far back as 300BC with links to the city’s past heritage that can still be seen today. It is the birthplace of the tank and home to Lincoln Cathedral – what was the tallest building in the world in 1300 – and it is now a residence of one of the UK’s leading home care providers; Helping Hands.

Based in the heart of Lincoln, our team support families across the local community including Retford, Gainsborough, Market Rasen, Louth Nettleham, Saxilby, Sudbrooke, Welton, Birchwood, Cherry Willingham, Washingborough, Branston and the surrounding areas.

Meet Sonia, our Branch Manager

Sonia Epsom

“Hello, I’m Sonia. As the Branch Manager for Lincoln, I am responsible for contributing to the planning of care for each of our customers, safeguarding and promoting the welfare of our customers and staff, maintaining an excellent quality of service for each of our customers to meet the standards of the Care Quality Commission (CQC), delivering training to each of our carers and supporting them to ensure that they have the support they need to deliver high-quality care.”

Visiting care in Lincoln tailored to you

We understand that everybody is different, regardless of their circumstances, and here at Helping Hands we celebrate your differences and encourage you to live the life you want to lead. Whether you’re recovering from an acquired brain injury and you like to attend art classes or you are living with dementia and you want remain in the familiarities of your own home; the team will work with you to give you the care you want, whenever you want it.

Whether you’re looking for 30-minute visits to help you prepare your evening meals or more complex support involving several overnight stays, our Lincoln team are here to give you person-centred care that enables you to remain safe and independent in your own home.

What’s more, we don’t just support you with the practical things; your mental health is just as important to us as your physical wellbeing. So whether you enjoy exploring the local antique shops or discussing the city’s history over a coffee and a cake, we’ll be right there with you.

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What a great impact Helping Hands has had for my mother. She is really pleased with the helpers who are ensuring that she is ready for the day. Knowing she has someone there has been a godsend.

Clare from Lincoln

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Live-in care in Lincoln for round-the-clock support

We understand that, when the need arises for more intensive support, residential care isn’t always everybody’s first choice. That’s why the team are here to provide bespoke live-in care packages that are built by and around you, enabling you to get the support you need without having to leave the comfort of your own home.

The idea of inviting someone new to live in your home can be daunting, but when it comes to selecting your carer we will work with you so that you can choose someone who not only supports you physically, but also shares many of your interests and hobbies. That way, you’re not just receiving a carer; you gain a friend.

If you are living with a more complex condition or require more intensive support, we have the expertise of our clinical nurse team to support all of our carers. With experience in supporting people living with cerebral palsy, spinal muscular atrophy and additional care such as stoma management and PEG feeding, our team are here to ensure that you have everything you need to feel comfortable at home.

Domiciliary care in Lincoln

Mary Lee founded Helping Hands in 1989 as a way to enable families who needed more support to remain comfortable at home. Thirty years later, our values haven’t changed and we are still providing the exact same person-centred care to thousands of families across England and Wales.

Although domiciliary care is traditionally associated with elderly care, we look after anyone who needs a helping hand from the age of 18 all the way up to 100 and beyond. If it’s supporting you with getting to and from work, or somebody to accompany you to the library to study – our team are here to give you the support you need, when you need it.

Specialised dementia care from our Lincoln team

As one of the UK’s leading dementia care specialists, we understand how important it is to get the right care when living with any one of the many different types of dementia. From vascular dementia to Alzheimer’s to frontotemporal dementia, understanding and managing the symptoms of any of these conditions can be distressing for you and your surrounding family. That’s why the team are here to give you the information, support and reassurances needed to guide you through your journey with dementia.

Not only are our carers specially trained to understand each condition, but our Lincoln team can help with anything from preparing the right meals to finding the right ways to enjoy your time together and reminisce over your happy memories with your loved ones. Dementia care isn’t just about your practical support, it’s also about remembering the person underneath the dementia.

Elderly care to support your independence

As we grow through each stage of life, our bodies and minds are inevitably going to change – and we’re here to provide elderly care if you need a little support with household duties, taking medication, personal care or just going out into your local community. Your independence is at the heart of what we do, and the team are here to ensure that you can continue to go about your daily life with minimal disruption to your usual routine.

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I’ve been a visiting carer for nearly five years now, and really enjoy it! The flexibility helps me to stay at home with my children in the daytime and work evenings and weekends.

Sarah, a visiting carer

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Respite care for your short-term needs

Respite care can be required for any number of reasons; you may be due to be discharged from hospital but would like some extra support while you get back on your feet, or perhaps your usual caregiver is taking a break and you need somebody to step in until they return home. Regardless of what it is you need, the team are here to provide a tailored respite care package that is built entirely around you and your needs to give you the care you need, for as long as you need it.

We’ll ensure a seamless transition between carers, ensuring that you continue to receive high-quality care with no detriment to your comfort or independence. What’s more, we can build your respite care package within 24 hours of your initial enquiry.

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Expert live-in carers to support you in Lincoln

We’re proud to have been providing industry-leading care to thousands of families across England and Wales for over 30 years, but this wouldn’t have been possible if it weren’t for the compassion and dedication of our amazing carers.

Each of our carers complete an extensive training programme that covers moving & handling, safeguarding, medication, dementia care and equality & diversity, and they all receive full background checks such as Disclosure Barring Service (DBS) screenings. What’s more, they each possess the very quality that is needed to become a part of our team – they all genuinely care.

Here at Helping Hands, we’re proud to be the only homecare provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Areas across Lincoln that we cover:

Lincoln Retford Gainsborough
Market Rasen Louth Nettleham Saxilby
Sudbrooke Welton Birchwood
Cherry Willingham Washingborough Branston


Find out more about care in Lincoln

If you’d like to find out more about how the team can help you, please give us a call. We’re here to take your call seven days a week.

Alternatively, if you’d prefer to meet face-to-face, you’re welcome to pop in and see us in our branch, or we can meet you somewhere more suitable for you; whether that’s your local coffee shop or in your front room.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


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Helping Hands are recruiting experienced Carers in Coningsby, Horncastle and surrounding villages. You must be able to work every other weekend and be able to drive due to the rural location. Great rates of pay!! Uniform and training will be provided.
Please contact our friendly Lincoln Branch staff on
01522 449243 for more details.
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The Role
At Helping Hands, we genuinely believe that care is one of the most amazing things you can provide for someone. Care is making sure their tea is made just as they like it. Care is taking the time to sit and listen. Care is going the extra mile. Care is providing people with peace, comfort and happiness in their own home.
The customers our carers visit every day have a wide range of care needs, personalities and lifestyles. We’re looking for carers who are empathetic, understanding and compassionate, to provide the award-winning care we pride ourselves on to enrich customer lives every day.
You might be a care assistant already, may have cared for a family member or friend previously, or just want the opportunity to make a real difference. Our 30 years of experience as the leading care provider has shown us that previous experience simply isn’t necessary to become a fantastic carer. We’ll give you all the tools and training you require to excel at what you do.
Main Responsibilities
The role of a Care Assistant at Helping Hands is varied and largely depends on the customer you’ll be working with. Everything we do is designed to help our customers live happy, independent lives. In doing so, you’ll be:
Providing personal care duties
Administering medication
Manual handling, using equipment where required
Promoting customer health and well-being, enabling them to live their life to the full
Flexibly work a range of shift patterns including alternate weekends
A large part of their daily lives
Helping Hands has a straight forward ethos for its employees; You care for our customers. We care for you.
With this in mind, here are some of the benefits you can expect to receive right from the word go with us:
Access to our Employee Assistance Program, providing support and guidance whenever you need it most
Thousands of discounts through our Employee Benefits portal; including supermarkets, retailers and many more
Flexible working
Guaranteed hours available after your probation period is completed
Being directly employed with us
Mileage allowance
Paid holidays
Pension scheme
Dedicated support from your branch management team
Excellent career progression and development opportunities
Who You Are
To take advantage of all the benefits of working for the biggest domiciliary care provider in the UK, all we ask is that you have:
The same passion for care as we do
The right to work in the UK
A valid driving license and access to your own car
Excellent communication skills, both written and spoken.
PS - did you know that we’re the only care company recognised in the UK’s Best Places to Work awards, two years in a row?
There’s just one question left to ask; are you ready to come and join us?

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Additional Information
This vacancy covers Lincoln and surrounding villages.
Car drivers required.
Salary: £10.50 - £10.75 per hour.
Mileage paid.
Free uniform.

01522 449243
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