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Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 6pm

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call. Our team is available from:
Mon - Fri: 8am - 7pm Sat & Sun: 9am - 5:30pm


Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in and visiting care in Newark

With one of most well-known Georgian market squares in the UK and overlooked by an ancient castle, Newark has plenty to marvel at. Whether you’re looking for a culinary experience to set your taste buds tingling in the town centre, or you want to delve into the town’s detailed history at Newark museum, there’s something for everyone. And if you need care delivered to you in your home, there is even a local Helping Hands team ready to assist you.

Offering individually tailored home care that suits you, Chenel and her team offer comprehensive care packages across Grantham, Lincoln, Newark and the surrounding areas.

Meet Chenel, our Branch Manager

“Hi, I’m Chenel. As the Branch Manager for Newark, I ensure that we are always providing safe and responsive care to all of our customers. The customer is always at the centre of our service and together with our carers, we strive to keep Helping Hands at the forefront of domiciliary care in Newark.

“I’ve lived in Nottinghamshire all my life, but I moved to Newark in order to be closer to our amazing customers and carers. The team at Helping Hands are the best I have ever worked with. We all play our part in ensuring that our customers are happy and receiving the support that they need.”

Visiting home care in Newark

Since 1989, Helping Hands has been providing thousands of families across the UK with consistent and effective support to enable them to stay within the comfort of their own home, and this is exactly what Chenel and her team offer across Newark.

Little or often, they can provide support with personal care, mobility, medication, household duties and much more, so that you can rest assured that all of your needs are taken care of. Visiting care starts from 30-minute calls and can go all the way up to several hourly calls throughout the day, depending on your requirements.

If your care needs change or your symptoms progress, we can quickly and efficiently alter your care arrangements to cater to you. So, if you used to struggle a little with getting around the house but now need a standing or walking aid, we’ll work with your GP and Occupational Therapist (if necessary) to make sure everything is swiftly put in place to keep you safe and content.

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I can’t say enough positive things about Helping Hands. The whole team was engaged in the process from start to finish and I never felt that I was talking to anyone other than professionals.

Andy, a visiting care customer

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One-to-one support with live-in care

If you need more intensive support or you already have a visiting carer but need extra assistance round the clock, live-in care could be an ideal solution for you. As the name suggests, a live-in carer will come to live with you in your home and will seamlessly fit into your life and schedule, ensuring they provide the highest level of care whenever you need it.

Specialising in conditions such as Alzheimer’s, Parkinson’s, cerebral palsy and many more, our experienced carers will get to know you and your needs, enabling them to provide only the right type of care that adheres to your preferences.

And because you’ll be relying on your carer day and night, we’ll work with you to find the right person for you. If you love doing jigsaw puzzles or have a passion for all things aviation, we’ll find a carer that will help you find the right puzzle pieces or even take you to Newark Air museum. After all, care isn’t just about the practicalities; it’s about your emotional wellbeing too.

Support chosen by you with domiciliary care

Known traditionally as visiting care, domiciliary care is an ideal way for you to get the best support but without having to give up your independence or your home. With flexible options that fit around your life, Chenel and her team will meet with you and understand how you need extra support, from which they’ll put a bespoke package of care together just for you.

Whether you need support with your shopping, meeting with friends or just a friendly face to have a cup of tea with, we’ll be on hand to help.

Dementia care from our experts

As a leading dementia care provider, we understand the complexities and worries that a dementia diagnosis can bring – whether it’s frontotemporal dementia, Pick’s disease or vascular dementia. It can be quite an unsettling time, but with a carer from the Newark team on hand, we can help to relieve some of your anxieties and support you and your family with understanding and living with your condition.

Familiarity and consistency is key when caring for someone with dementia, and we’ll ensure that you have the same carers that you know and trust – whether that’s via a visiting care or live-in care arrangement.

Elderly care to keep you feeling young

As we inevitably age, our mobility, health or ability to keep on top of the housework may dip a little, but with the assistance of a Helping Hands care from the Newark team, you can get on top of them again.

Elderly care is designed to enable you to do what you’d like to do instead of a carer taking over and doing everything for you. So, if you’re very house proud and like your bed made in a particular way but struggle to change the sheets alone, we’ll do this with you so that you still have some ownership over having things the way you want them.

Short-term solutions with respite care

Does your carer need to take a break from looking after you? Have you just been discharged from hospital but need extra support to get back on your feet? Or do you want to go on holiday but are unable to alone? That’s where the Newark team can help. With their compassionate and professional support, you’ll be able to get the right respite care you need so that you can all rest assured that you have someone there to take care of you, regardless of your circumstances.

Care needs can also crop up with no prior warning, but we can arrange for a carer to be with you in as little as 24 hours’ notice. So, if your regular caregiver has to attend an emergency, we’ll be there as soon as we can and put your mind at ease.

Friendly, dedicated carers in Newark

We are extremely proud of our training programme, which has been awarded as a Centre of Excellence by Skills for Care – the first and only home care provider to achieve this impressive accolade. Every single one of our carers go through this training programme and cover modules such as dementia care, moving and handling, first aid, safeguarding and medication.

Being able to recruit, select and train all of our carers via our specialist in-house teams means that we can closely monitor the quality of our carers and the support they provide to our customers. They are also required to have several references and go through a Disclosure Barring Service (DBS) screening, so that we can guarantee only the very best carers are selected to become one of the Helping Hands’ family members.

We are also closely monitored by the Care Quality Commission (CQC) who regulate all professional care companies for their effectiveness, responsiveness and safety. They also regularly inspect our services, processes and standards to ensure that we’re doing exactly what we say that we’re going to do, without compromising on the quality of care that we deliver.

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The relationship I have with my customer is very good – we share mutual hobbies and I am very confident in the care that I am providing.

Elis, a live-in carer

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Areas across Newark that we cover:

NewarkNorth HykehamSleaford
SouthwellWitham St Hughs
Request a callback Email us

Find out more about care in Newark

If you’d like to discuss visiting or live-in care options, you can call our friendly advisors. We’re here to take your call seven days a week.

You can also pop into our Newark branch at Appleton Gate, Monday to Friday, anytime between 8:30am to 5:30pm and meet Chenel and the team. If getting to us is a bit difficult for you, we can come to you! Just let us know whether you prefer to meet at a local café or in your front room, and we’ll be there.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


Latest Social Posts

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4 weeks ago

Helping Hands Home Care

Please be careful everyone!Flood update Thursday 14 November 2019 at 5.45pm

The district continues to experience heavy rainfall on top of already saturated conditions.

Flood warnings are currently in place at Cockerbeck Lowdham, Collingham, Syerston, Carlton on Trent, Girton and the River Maun.

We understand that Nottingham Road in Southwell has been voluntarily closed, whilst the 617 at Kelham is likely to be closed very soon. The A612 through Upton has increasing surface water and the slip road from the A1 to Fernwood has been closed. Please take extra care on the roads this evening.

Our contact centre is taking calls from concerned residents and river levels are expected to rise through to 10am tomorrow morning. Together with partners we are monitoring the situation very closely.

Following last weekend’s flooding, we have a staff rota in place to ensure effective cover if we have to respond over a prolonged period of time. We have now activated our emergency planning arrangements.

We are closing the Newark Lorry Park to new vehicles and making space in the event that residents of Tolney Lane need to evacuate.

If you are concerned about flooding please call us on 01636 650000.

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Please be careful everyone!

We have sent off some information to our customers offering additional services over the festive period today!

If you are aware of someone in your local community that may need help getting out to visit family, putting up decorations, go Christmas shopping or even wrapping presents... get in touch with us in the office!

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We have sent off some information to our customers offering additional services over the festive period today!If you are aware of someone in your local community that may need help getting out to visit family, putting up decorations, go Christmas shopping or even wrapping presents... get in touch with us in the office!#eachmomentmatters

1 month ago

Helping Hands Home Care

Well Newark has seen a bit of rain! Please take care when you are out and about!⚠ Due to heavy rainfall, there has been localised flooding in a number of areas across the district.

If water has already entered your property or you are fearful that water is likely to enter your property, we advise that you move floor-based electrical items to a higher level and gather essential items in case you need to evacuate.

If you are unable to safely evacuate please call our customer services team on: 01636 650000.

Please visit our website for more information on flooding ➡ www.newark-sherwooddc.gov.uk/yourcouncil/flooding/
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Well Newark has seen a bit of rain! Please take care when you are out and about!

A quick video on the day and evening of the conference!
Next on the list is our Christmas celebrations! Work is underway... if you have a suggestion of what you would like to see this year, get in touch with us in the office!
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Comment on Facebook

Have you ever wondered what 1600 leaflets look like?

Our lovely local paper boys and girls will be dropping these to a house near you this week!

Stay warm in this cold weather!
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Have you ever wondered what 1600 leaflets look like?Our lovely local paper boys and girls will be dropping these to a house near you this week!Stay warm in this cold weather!
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