By choosing Helping Hands to keep you safe and comfortable in the home you love, you can be sure that you’ll always have the best support possible in the industry. Because our home care in London is delivered by exceptional carers and support assistants who just want to help you live as independently as possible, you’ll experience the best of both worlds – the support you need to live well at home along with the confidence you’ll experience going out into the community and enjoying all it has to offer. You and your loved ones will also be able to trust the services we deliver as they’re all fully regulated by the Care Quality Commission and Care Inspectorate Wales.
Depending on the condition you’re living with and your personal circumstances, you may need a little extra help or more complex support. We provide supported living for people with physical and emotional disabilities, mental health, post-accident or illness care, and in many other situations. We help our customers to remain living in the home they love, or to take their first step into the wider community when leaving a family home, safe in the knowledge that they’ll have all the help they need to do so. This also reassures anxious family members that you’ll be able to manage your new life too.
We offer support on both a visiting or live-in basis that can be tailored to suit anybody’s individual circumstances. You may be living with family members and only need us for a few hours a week to give them a break, or perhaps you’ve moved into your own home and would manage better with someone living-in. All of our care services are fully managed by us and we’ve 150 branches across England and Wales so there’s bound to be one near you. We’ve never operated franchises, believing that the only way we can ensure a superb continuity of care is to own and manage all of our locations ourselves.
We can’t praise our carers highly enough for what they achieve for our customers every day – they really are the beating heart of Helping Hands. We feel that our carers are the best the industry can offer and that’s for several reasons. Firstly, because we carefully select the best people who apply to us, making sure they have naturally compassionate and kind qualities, secondly, because we provide exceptional learning opportunities and constant refreshing of their skills, and lastly because we value their existing experience and ensure they have the opportunities to progress when they want them. This ensures they are highly motivated in their work and why we have carers who have worked for us for years. We are also proud of the fact that many of our managers began as carers with us, and are now equipping the next generation of carers with those same qualities.
Talk to us today via our online chat window, over the phone to our friendly customer care team, or via your closest local branch, the details for which you’ll find here.