As UK leaders in home care, we believe the staff providing home care in Lowestoft are some of the best in the industry. We pride ourselves on providing professional, compassionate home care services that allow people to receive the care and support they need at home, whether they’re living with dementia, mobility issues or simply require a little extra help now and then.
Our Lowestoft carers are all screened, recruited and employed by us directly, and we never use agency staff. This is because at Helping Hands we have a standard of excellence that we maintain through a policy of always putting our customers’ needs first. It’s this reputation that has earned us our many accreditations, including certification and ongoing monitoring by the Care Quality Commission (CQC) in England and the Care Inspectorate (CIW) in Wales.
We understand that reaching out for help can be a complicated process, but it’s our passion to make sure that we care for your loved one in the way that suits them best, whether that’s visiting calls of as little as 30 minutes a week, respite care for a short period or longer term, live-in or overnight care. What matters most to us is that you and your loved ones feel as though you’re in good hands, and taken care of by trained and compassionate professionals who do whatever they can to make the day a little more comfortable.
Our carers can assist with daily household tasks, prepare food, sort out shopping and errands, help with taking medications or personal grooming, or simply take the time to have a good chat or do the crossword together. Our specialist carers will take the time to get to know your loved one on a personal level, so that they can get on with enjoying the good things in life with independence and confidence.
If you’re a carer yourself, our carers are on hand to fill in when necessary. Let’s be honest – sometimes carers need TLC too, so if it’s for a holiday or an unforeseen emergency, we’ll be happy to put your mind at ease and step in for you while you’re away. This could be for a day or for a few weeks – it’s all up to you. Respite care is also appropriate for a limited period where additional support is needed, such as in the weeks after a serious hospital operation or accident. You can be sure that all the familiar routines and habits will be respected and that life will carry on ticking over until you return.
Helping Hands is there for you in any emergency, and we are more than happy to support you on short notice so that your stress and worry are minimized as much as possible. Within 24 hours we can send a skilled carer that you can be confident will take care of everything.
At Helping Hands we make sure that everyone receives personalized care that fits them and their lifestyles perfectly. Our goal is always to fit seamlessly into all those natural rhythms and routines of daily life, so your loved one feels empowered and comfortable to live the lives they want to live. The elderly can experience extra challenges around mobility and health concerns, which a Helping Hands elderly carer can work around, patiently finding ways to support and encourage.
There’s no doubt that dementia and other conditions such as Alzheimer’s require patience, expertise and a gentle touch. Our carers are fully trained to offer outstanding levels of dementia care so that your loved one is not only safe and sound, but comfortable, too. You can put your mind at ease knowing that they are in good hands and being looked after by experienced professionals.
Seniors with dementia can experience extreme distress and confusion when moved to residential care home facilities, where the staff are in constant rotation. Instead, we find that a single, attentive carer can offer the level of attention and continuity of care that is needed.
Our carers are held in high esteem in the industry because they are people who genuinely care, and want to do what they can to make someone’s day a little brighter. We can offer help for those everyday tasks that have become challenging, and can support your loved one physically as well as emotionally, offering a smile and some friendly companionship when it really matters. It’s this attitude that places us head and shoulders above other Lowestoft home care options.
Our support agents are always available to answer any questions or have a chat about exactly what Helping Hands can do to make your life easier, so please don’t hesitate to get in touch today.