Live-in care and visiting home care in Lowestoft
Situated on the North Sea coast, Lowestoft is the most easterly settlement in the UK and home to a number of family-friendly attractions and scenic walks on the coast and through Broad National Park.
Here at Helping Hands, it is incredibly important to us that you can maintain your independence, so whether you fancy a wild day out at Africa Alive, a thrilling ride on a rollercoaster at Pleasurewood Hills Family Theme Park or a quiet stroll along the promenade, Carly and her team will be on hand to provide the support you need, whenever you need it.
Covering areas such as Bradwell, Gorleston-on-Sea, Belton, Browston Green, and the surrounding areas, you can rest assured our friendly and professional carers are on hand to help.
Meet Carly Palmer, our Branch Manager
“Hello. I’m Carly, the Branch Manager for Great Yarmouth, where I’m responsible for the day-to-day running of the branch alongside ensuring that we deliver the best level of care possible.
I’ve lived in the area for a couple of years now, and I’ve met so many lovely people – it’s a great community to be a part of.
I started off as a carer which I loved; I found it really rewarding and it helped me grow into my position as Care Coordinator. Helping Hands have really helped me develop as a person – they’re great.”
Home visits in Lowestoft to suit you
Helping Hands have been providing a seamless and compassionate service to our customers for over 30 years, while allowing them to remain in the comfort and familiarities of their own home. Whether you need more complex support that requires overnight stays, or simply a friendly face to drop in and help administer your medication, the team at our Lowestoft branch are here to help.
Each of our carers complete award-winning training that covers all aspects of care, so whether you need some help with your housework, mobility support or more advanced assistance for conditions such as cerebral palsy, you and your family can rest assured that our carers will accommodate your needs.
We understand that circumstances can change and you may need home care at the last minute. Whether your usual care-giver needs to tend to a family emergency or there is an unexpected accident, our carers are available to provide you with efficient and reliable last-minute support, giving you and your family peace of mind.
With personalised support plans to ensure that your daily routine receives minimal disruption, Carly and her team can cater for any of the following care needs:
- Personal care – Support with dressing, showering, washing and continence
- Medication – Support to administer prescribed medicines
- Routine calls – Wake up and evening calls to get you in and out of bed safely
- Mobility support – Help getting out and about or assistance when getting used to a walking frame
- Companionship – Popping in for a cup of tea and a chat
- Household duties – Cleaning, washing up, laundry and help with opening & answering post
- Health and nutrition – Preparing food and making nutritious meals
Helping Hands are professional, trustworthy, and reliable, and treated my mum with respect, kindness, and commitment. They have been outstanding and exceeded my expectations.
Peter from Norwich
Helping Hands has amazing staff and training. The manager in the Norwich branch is so lovely and helpful! It’s an amazing company to work for.
A visiting carer, posted on Glassdoor
Live-in care to support you in Lowestoft
Whether you live with your partner, a family member, on your own or with your beloved pet, the team at our Lowestoft branch offer live-in care that ensures that you have the support you need at any hour of the day.
Regardless of the condition, our team are fully-trained to support all of our customers and will provide a bespoke care plan that is not only tailored to your needs, but to your personality, hobbies and interests, too. Whether you want to feel some adrenaline in your veins at the Pleasurewood Hills Theme Park or enjoy a quiet coffee on the seafront, we’ll find the right carer for you.
We understand that, particularly for those living with degenerative conditions such as dementia, remaining in surroundings that are familiar to you is incredibly important. With live-in care, you will have the freedom to decide when you have visitors, when you eat your meals and when you go to bed, ensuring that you remain as independent as possible.
Domiciliary care in Lowestoft
Domiciliary care – or care at home – allows you to make your own decisions on the frequency and the intensity of the care that you need. You may need a helping hand in getting dressed and ready for the day, or perhaps you need someone to stay with you for a few nights a week; nonetheless, our Lowestoft team will tailor your care plan to ensure that you receive the care you need, when you need it.
All of our carers are fully-trained and dedicated to support you and your family with any element of care, so if you need someone to help you put some food down for your pet, or if you require more personal care, such as catheter management, we’re here for you.
Specialised dementia support in Lowestoft
We understand that living with dementia can be an upsetting time for you and your family and that communication is important to maintain. As one of the leading dementia specialists in the UK, our carers are fully-trained to support you and your family and to provide guidance in helping you to communicate and enjoy your time together.
Here at Helping Hands, we know how important it is for those living with dementia to be surrounded by as many familiarities as possible, which is why our carers can provide you with a personalised care plan to ensure that you or your loved one can move forward with minimum disruption.Request a callback Email us
Elderly care for you or your loved one
As we grow through each stage of life, we may need some extra help in running through our daily tasks. Whether it’s a helping hand in preparing your meals, or support doing your weekly grocery shop, Carly and her team are on hand to help.
Regardless of your requirements, we understand how important it is to preserve your independence, which is why we’ll work with you to provide a tailored care plan that is built by you for as long as you need it.
Respite care for your short-term needs
Whether your usual care-giver is taking a break, or you’re returning home from a stint in hospital and need some extra help in re-building your independence, our respite care packages are designed to ensure that you have the care you need, when you need it.
Our expert team will provide a seamless transition between carers, ensuring that your usual routine is left untouched. We understand that circumstances can change and that emergencies can arise at any moment, which is why Carly and her team are available to provide fast and reliable care, covering instances such as:
- Hospital discharge – if you need short-term care after time in hospital to rebuild your independence
- Emergencies – when your regular carer needs to tend to an emergency
- Short breaks – giving your carer some time to rest and recuperate without any detriment to your ongoing care
- One-off occasions – when you want to join your family to enjoy a special event, such as a wedding or birthday celebration
Fully-trained carers in Lowestoft
Each of our carers complete award-winning training courses covering a wide range of modules including manual handling, safeguarding, medication support and dementia care. With regular refreshers, the knowledge and practices of our carers is always up-to-date.
Here at Helping Hands, we are the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC). In addition, our stringent recruitment process ensures that all of our carers have full background checks including Disclosure Barring Service (DBS), so you and your family can rest assured that you’re in safe hands.
Find out more about care in Lowestoft
If you’d like more information on how we can support you, please feel free to contact Carly and her team on 01502 321 845, where you can reach us seven days a week.
Alternatively, if you’d like to discuss your options in more detail, we’re also able to meet you at a time and place which suits you. Whether you’d like to call in to our branch, meet for a coffee at your local café or remain in the comfort of your own front room, our team will be happy to see you at the most convenient location for you.