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Home care in Matlock

Excellent 4.5 Star Rating 5,050+ reviews on
Trustpilot
Trustpilot
4.5 Star Rating
Excellent | 5,050+ reviews
Your nearest branch: Chesterfield
Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
01246 382729
Your nearest branch: Chesterfield
Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
01246 382729

Visiting care and home care in Matlock

Our Matlock team can provide dedicated home care to people with a wide variety of support needs. Whether you’re living with a complex medical condition that requires specialist attention, or simply need someone to pop in a few times a week to help with the housework and provide a bit of companionship, our wonderful carers would love to assist. We passionately believe that when the need for additional support arises, remaining at home is nearly always the best option.

Home care gives you flexibility over the type and level of support you receive, as well as allowing you to continue living life on your own terms and to the beat of your own drum. We’d love to hear how we can help you or a loved one to continue enjoying the quality of life you deserve through our person-centred, CQC-regulated home care services.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Matlock

Our carers provide a wide range of support across Matlock, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Matlock
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Matlock

    While we do not have a physical branch in Matlock, care in the area is coordinated by our Chesterfield branch, working with carers who support people across the local community.

    natalie.musson@helpinghands.co.uk
    natalie.musson@helpinghands.co.uk

    Branch Care Manager

    Hello, I'm Natalie, the Branch Care Coordinator for Chesterfield. With 18 years in domiciliary care, I ensure our customers receive exceptional support from our outstanding...

    More about natalie.musson@helpinghands.co.uk
    Alexandra Flynn
    Alexandra Flynn

    Branch Care Manager

    Hi, I'm Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social...

    More about Alexandra Flynn
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    Simon Lunn
    Simon Lunn

    Branch Care Manager

    Simon is the Branch Care Manager at Chesterfield.

    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Matlock

    Care services supporting families in Matlock are delivered by our Chesterfield branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Matlock

    A care plan with Helping Hands is fully tailored to your personal needs, meaning you won’t have to worry about ever being left feeling isolated or unsupported. We pride ourselves on our person-centred approach to our care – your package of care is in your hands, from setting your own bed-times to choosing what meals you’d like your carer to prepare for you. We know that everyone’s on their own unique care journey, which is why our care experts in Matlock will provide you with an assessment of your needs and take the time to fully understand your condition and circumstances before offering you a care plan that gives you the perfect type and level of support.

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    24/7 live in care support

    One of the areas of care in which our Matlock team specialise is live-in care, where one of our wonderful carers will come to your home and provide round-the-clock support. Live-in care is a great option for anyone who might need constant attention and assistance, but doesn’t wish to move into a residential care home. Inviting a stranger into your home to live with you can be a daunting step to take, which is why we put steps in place to help you choose a live-in carer who matches your personality and interests – meaning you’ll have a trusted companion, as well as a compassionate carer. Your live-in carer will be able to assist around the home in just about any way you might require, from helping you dress, bathe and toilet, to preparing delicious meals and taking the dog for a walk.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Matlock

    We’re a private care provider rather than a care agency, which means that we never hire carers externally and your care will never include any unexpected costs or hidden fees. Many agencies will simply introduce you to a carer and then expect you to handle paying them, which means a lot of fiddly, time-consuming paperwork on your behalf. We firmly believe that home care should be as straightforward and stress-free as possible, so from the get-go we’ll handle every aspect of your care – including providing cover if your regular carers are unable to attend their scheduled visits. We also guarantee that all of our carers are enhanced-DBS checked, and have received our industry-leading carer training.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Matlock

    Our wonderful Matlock carers truly are exceptional people who are passionate about helping every customer to experience the best possible quality of life. We’re extremely selective about who we recruit to be a Helping Hands carer, only ever hiring people who share our company-wide values of kindness, compassion and empathy, and every new carer must undergo rigorous background checks before starting with us to ensure they’ll be a perfect fit for you. Then, when they join the team, all carers enrol on our industry-leading carer training programme, which equips them to provide a wide range of care services to people with varying needs.

    Supporting communities across Matlock

    Our carers provide home care in Matlock and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01246 640839
    Branch information
    Address

    Helping Hands Chesterfield, Zoopla, Tapton Park Innovation Centre, Brimington Road, Matlock, S41 0TZ

    Show in maps Matlock Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered