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Home care in Matlock

Excellent 4.5 Star Rating 5,100+ reviews on
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4.5 Star Rating
Excellent | 5,100+ reviews
Your nearest branch: Chesterfield
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Lines open at 9:00 AM today

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Existing customer
01246 382729
Your nearest branch: Chesterfield
Speak to our team today

Lines open at 9:00 AM today

New customer

Lines are currently closed

Existing customer
01246 382729

Visiting care and home care in Matlock

Our Matlock team can provide dedicated home care to people with a wide variety of support needs. Whether you’re living with a complex medical condition that requires specialist attention, or simply need someone to pop in a few times a week to help with the housework and provide a bit of companionship, our wonderful carers would love to assist. We passionately believe that when the need for additional support arises, remaining at home is nearly always the best option.

Home care gives you flexibility over the type and level of support you receive, as well as allowing you to continue living life on your own terms and to the beat of your own drum. We’d love to hear how we can help you or a loved one to continue enjoying the quality of life you deserve through our person-centred, CQC-regulated home care services.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Matlock

Our carers provide a wide range of support across Matlock, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Matlock
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Matlock

    While we do not have a physical branch in Matlock, care in the area is coordinated by our Chesterfield branch, working with carers who support people across the local community.

    Simon Lunn
    Simon Lunn

    Branch Care Manager

    Simon is the Branch Care Manager at Chesterfield.

    Alison Taylor
    Alison Taylor

    Area Care Manager

    Alison is the Area Care Manager for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
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    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Matlock

    Care services supporting families in Matlock are delivered by our Chesterfield branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Matlock

    A care plan with Helping Hands is fully tailored to your personal needs, meaning you won’t have to worry about ever being left feeling isolated or unsupported. We pride ourselves on our person-centred approach to our care – your package of care is in your hands, from setting your own bed-times to choosing what meals you’d like your carer to prepare for you. We know that everyone’s on their own unique care journey, which is why our care experts in Matlock will provide you with an assessment of your needs and take the time to fully understand your condition and circumstances before offering you a care plan that gives you the perfect type and level of support.

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    24/7 live in care support

    One of the areas of care in which our Matlock team specialise is live-in care, where one of our wonderful carers will come to your home and provide round-the-clock support. Live-in care is a great option for anyone who might need constant attention and assistance, but doesn’t wish to move into a residential care home. Inviting a stranger into your home to live with you can be a daunting step to take, which is why we put steps in place to help you choose a live-in carer who matches your personality and interests – meaning you’ll have a trusted companion, as well as a compassionate carer. Your live-in carer will be able to assist around the home in just about any way you might require, from helping you dress, bathe and toilet, to preparing delicious meals and taking the dog for a walk.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Matlock

    We’re a private care provider rather than a care agency, which means that we never hire carers externally and your care will never include any unexpected costs or hidden fees. Many agencies will simply introduce you to a carer and then expect you to handle paying them, which means a lot of fiddly, time-consuming paperwork on your behalf. We firmly believe that home care should be as straightforward and stress-free as possible, so from the get-go we’ll handle every aspect of your care – including providing cover if your regular carers are unable to attend their scheduled visits. We also guarantee that all of our carers are enhanced-DBS checked, and have received our industry-leading carer training.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Matlock

    Our wonderful Matlock carers truly are exceptional people who are passionate about helping every customer to experience the best possible quality of life. We’re extremely selective about who we recruit to be a Helping Hands carer, only ever hiring people who share our company-wide values of kindness, compassion and empathy, and every new carer must undergo rigorous background checks before starting with us to ensure they’ll be a perfect fit for you. Then, when they join the team, all carers enrol on our industry-leading carer training programme, which equips them to provide a wide range of care services to people with varying needs.

    Supporting communities across Matlock

    Our carers provide home care in Matlock and nearby areas including these locations.

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    FAQs

    Home care in Matlock is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Matlock depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Matlock.

    Home care in Matlock can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Matlock, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01246 640839
    Branch information
    Address

    Helping Hands Chesterfield, Zoopla, Tapton Park Innovation Centre, Brimington Road, Matlock, S41 0TZ

    Show in maps Matlock Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered