Helping Hands have been supporting people to live as comfortably and independently as possible in their own homes since we were established in 1989. We’re proud to help our customers to live well in the place they love the most, avoiding the need to move into residential care.
Our fully regulated home care in and around Mayfield builds on our existing services in East Sussex, and our long history explains why we’re the UK’s most trusted home care provider. Mayfield celebrates the best of the past and present, just like we do!
Quality care at home
From short term support to longer term visits and live-in care, our Mayfield team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Since 2012, I've built a rewarding career in care, beginning as an elderly care worker and transitioning to supported living for individuals with learning disabilities....
Alison Jones
Area Care Manager
As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
Our Reviews
Fully regulated by the CQC
Our Mayfield branch is fully regulated and accredited by the CQC
We pride ourselves on delivering only the very highest quality home care. We’ve spent decades supporting people in the homes they love, utilising our experience and dedicating ourselves to our customers. Whether you need us for an hour a week or several times a day we’ll keep you at the centre of your care experience at all times. They’ll help you both in your home and to enjoy your local community.
24/7 live in care support
Having someone living in your home with you offers an even higher level of support. Knowing you’re never alone at home gives you and your loved ones complete peace of mind, especially if you’re living far apart. Just as with our visiting care, live-in care will see you receive support with all of your practical care needs, but your live-in carer will have the time to sit with you and offer continual companionship.
Why Helping Hands is better than a care agency in Mayfield
We’ve never been a care agency and that’s relevant for so many reasons. Care agencies aren’t regulated by the Care Quality Commission as we are, which means they’re not held up to the scrutiny of a regulatory body. We’re proud to be fully regulated as it means our customers know that we’ll always deliver the very highest standards of care across England and Wales.
Qualified carers providing a variety of care services in Mayfield
Our carers are the heart of Helping Hands and we look after them as well as they look after you. We only choose the very best people to join us because we want you to have the very best care – it’s no more complicated than that. We train them to know what to do in every circumstance, while building on their existing knowledge and qualities. This way we ensure they will always deliver the highest quality care.
