Helping Hands are experts in home care, thanks to our over 30-year history supporting people to stay independent at home. Our care starts from just 30 minutes a week and you can be sure that our carers will support you fully, regardless of your condition. We are fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW) meaning that our standards remain high at all times and we’re always striving for excellence. Call us today to discover how we could be supporting you or your loved ones to remain in the home you love.
Areas covered by the Melbourne branch include Ticknall, Stanton by Bridge, Wilson, Breedon on the Hill, Tonge, King’s Newton and nearby places.
Melbourne is a South Derbyshire market town first recorded in the Domesday Book of 1086 as the Royal manor of Mileburne, meaning ‘mill stream.’ Notable residents include Thomas Cook, the famous travel agent, who was born here in 1808.
Since our inception in 1989 Helping Hands has had many famous faces as customers, so it’s no surprise that we wanted to form closer ties with Melbourne, a place that has had many famous residents. We’re the homecare experts because we’ve supported thousands of people to remain in the home they love while receiving the care they need. We always promote independence and ensure that you are firmly at the centre of your care journey. Visiting care starts from just 30 minutes a week, or one of our live-in carers can provide companionship around the clock, so talk to us today about your care options.
"Hello, I am Melissa. As the Branch Manager for Derby, I’m responsible for overseeing the day-to-day running of the branch and ensuring that our team are fully supported. I want to ensure that all of our carers feel supported and inspired, as this enables them to keep our customers safe and cared for."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
With visiting care from Helping Hands you get compassionate carers who go above and beyond to ensure you get the best care possible. With visits starting from just 30 minutes a week you can be sure we’ll support you however often you need us, for whatever tasks we can support you with. This includes personal care, medication administration, mobility support, meal preparation, housework, laundry and so much more.
With live-in care you get the benefit of a supportive carer being with you all day and night, which isn’t just a comfort for you, it can reassure your family and friends too. We also have a team of clinical nurses who specially train our carers to deal with complex care cases, so if you are living with higher-level clinical needs, we can still support you fully in your own home. Your compassionate and professional carer will be able to support you fully with every aspect of your care, from housework and watering your plants to personal care and medication.
Helping Hands is a home care company, not an agency, and the two have some fundamental differences. It means that all of our carers are directly employed by us rather than you having to worry about who is paying their wages and our service is fully managed and regulated to ensure a better experience than an agency could give you. Your care is the most important aspect of your whole Helping Hands experience and that’s what your carer will be focussing on.
When diagnosed with dementia it can conjure up a whole range of emotions and questions about what the future will hold and whether you will need care. While it’s very hard to answer the first question, we can easily reassure you with the second, as dementia care from Helping hands will see you being fully supported in the home you love by dementia specialist carers. This can be beneficial because the familiar surroundings may help to reduce confusion as time goes on, so talk to us about dementia care and see how we could be supporting you.
Respite care can suggest the need to go into residential care, albeit temporarily, yet this doesn’t suit everyone and if you’re able to stay in the home you love that must surely be the preferred alternative. If your regular carer just needs to take a break or your family are going on holiday, we can be there for you, or in the case of an emergency situation such as your carer becoming ill, we can be in your home within 24 hours.
As we get older, we can all notice that we slow down a bit and familiar tasks start to take longer than they once did. If this is the case for you then we can support you in your home from just 30 minutes a week. Perhaps you’d appreciate some vacuuming, light dusting, personal care or laundry undertaken? No matter how we can help, you’ll be glad you asked us to provide elderly care.
Everyone who works for Helping hands takes our responsibilities very seriously to ensure that the highest standards of care at home are provided for our customers at all times. We rigorously train our carers to ensure they can fully support your needs and we encourage them to continue learning throughout their career with us. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales and have been accredited by some of the UK’s foremost charities and experts. Consequently, if you want to be cared for by a company with over three decades’ expertise, the Melbourne team will be waiting to take your call.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details