Skip to main content

We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open until 5:30 PM

Existing customer
01332 417138

Visiting care and home care in Derby

Famous for its 19th century industry with some of the country’s first factories and spinning mills, Derby is the UK’s most central city. Nestled on the outskirts of the Peak District National Park, Derby is also home to one of the UK’s leading home care providers – Helping Hands.

With round-the-clock live-in care or casual visits, our fully-trained, fully-managed home care team are on hand to provide you with a companion dedicated to your wellbeing. With guaranteed CQC regulated cover, your carer will be available in a manner that suits your requirements to assist with daily tasks and help you pursue your hobbies & interests. As you build a relationship with your Helping Hands home carer over time, you will acquire a friend to accompany you throughout your routine and help you interact with your loved ones.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Derby

Our carers provide a wide range of support across Derby, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Derby
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Derby
    Carey-Anne Bebbington
    Carey-Anne Bebbington

    Branch Care Manager

    I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive...

    More about Carey-Anne Bebbington
    What families say about our care
    CQC Logo
    Fully regulated care supporting Derby

    Our Derby branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Derby

    Since our inception in 1989, we have been committed to providing high-quality home care in Derby and to thousands of families across the UK, enabling them to remain safe and independent in the comfort of their own homes. Our aim is to ensure that you are able to continue to live the life you want to lead; whether you enjoy going for a walk along the bank of the River Derwent or a cup of tea in Calke Abbey – we’re here to ensure that you can continue to do the things that make you happy, just with a little help along the way.

    Whether you need 30-minute drop-ins to help you prepare your meals or more complex support that involves PEG feeding or catheter management, our team providing home care in Derby and the surrounding area will work closely with you to build a personalised support plan that is focussed entirely around you and your needs.

    We understand that, regardless of their condition, everybody is different, and each have their own individual requirements. Here at Helping Hands we celebrate your individualities, and we are committed to giving you the encouragement, guidance and support you need to feel safe and independent at home.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live in care - tailored to your needs

    If you’re in need of more intensive support but moving into a residential home isn’t your preferred option, live-in care in Derby from the team is the perfect solution to ensure that you can remain in the place you know best without compromising on the support you need.

    With round-the-clock assistance and a detailed 24 hour care plan that is built around you, a live-in carer from our Derby team will get to know you and your schedule so that you can continue your day-to-day life with minimal disruption.

    Read more on what is live in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why choose Helping Hands over a care agency in Derby

    At Helping Hands, we always keep the priorities of your care as our number one focus, and because we’re a private home care company rather than an agency we are committed to providing personalised care for every single customer. Our carers feel valued, which is crucial to them being so highly motivated to deliver the highest standards of care to our customers, every single day. Because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can be confident in our consistent quality, and because we keep our service transparent and easy to follow you’ll never get a nasty shock for your cost of care when your bill arrives.

    Whether they’re training at our bespoke centre in Warwickshire or within one of our many branches across the country, all of our carers learn detailed skills in manual handling, mobility aids, first aid, dementia and safeguarding. As well as going through stringent background checks by our own Recruitment Team, they also complete regular refresher training to ensure that they adhere to the latest practices.

    As with any regulated care company, we are closely monitored by the Care Quality Commission (CQC) who make sure our service is safe, responsive and effective with both our policies and staff. We are also aligned with Dementia Action Alliance (DAA), Spinal Injuries Association (SIA) and the United Kingdom Acquired Brain Injury Forum (UKABIF) – all of which work to promote awareness and best practice of their respective conditions.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Private care in Derby

    Using a private home care provider gives you much more control over the level and frequency of care you receive. At Helping Hands, we’re able to offer you flexible, bespoke care that is fully designed to match the needs of your condition – no matter how straightforward or complex they might be.

    Whether you require a few shorts visits a week or a live-in carer, temporary short-term assistance or a long-term care plan, our brilliant home care team in Derby will work with you to provide you with the perfect package of care to keep you independent and comfortable in your own home.

    Supporting communities across Derby

    Our carers provide home care in Derby and nearby areas including these locations.

    Local updates
    Four older adults sit around a patio table outdoors, smiling and chatting over tea and snacks, surrounded by greenery and sunlight.
    10 Things to Do with an Elderly Parent in Derby

    Derby is a historic city with attractive parks, fascinating museums and plenty of welcoming places...

    Read more
    An older woman with glasses and light-coloured clothing sits at a kitchen worktop, smiling. Vegetables, including carrots and peppers, are on the worktop in front of her. Bright natural light fills the room.
    What Are the Different Types of Home Care in Derby?

    Our Home Care Services Available Helping Hands home care in Derby proudly offer home care...

    Read more
    An elderly man with white hair, glasses, and a beard smiles whilst talking to a woman outdoors, with greenery and colourful foliage in the background.
    What Home Care Is Available For The Elderly In Derby?

    Our Home Care Services Available For The Elderly At Home With over three decades of...

    Read more
    Follow us on social media
    FAQs

    Home care in Derby is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Derby depends on the type and amount of support you need. Helping Hands’ visiting care prices start from £32.40 per hour, with visits available from 30 minutes, and live-in care starts from £1,675 per week for one person, based on the supplied pricing. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK figures supplied for comparison suggest privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Derby.

    Home care in Derby can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Derby, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01322 771985
    Branch information
    Address

    Helping Hands Derby, 31 Shardlow Road, Alveston, Derby, DE24 OJG

    Show in maps Derby Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed