Home care in Derby
Visiting care and home care in Derby
Famous for its 19th century industry with some of the country’s first factories and spinning mills, Derby is the UK’s most central city. Nestled on the outskirts of the Peak District National Park, Derby is also home to one of the UK’s leading home care providers – Helping Hands.
With round-the-clock live-in care or casual visits, our fully-trained, fully-managed home care team are on hand to provide you with a companion dedicated to your wellbeing. With guaranteed cover, your carer will be available in a manner that suits your requirements to assist with daily tasks and help you pursue your hobbies & interests. As you build a relationship with your Helping Hands home carer over time, you will acquire a friend to accompany you throughout your routine and help you interact with your loved ones.
Quality care provided in your own home
Home care from our Derby team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Derby care team
Branch Care Manager
I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive environment for all, ensuring customer safety. As a leader, I equip carers with the right tools and knowledge, making them feel valued. This ensures our customers receive the best care they deserve.
Regional Care Director, South East
Trish Ricketts, Area Care Manager
Reviews and credentials
4.8 out of 5 | Based on 33 reviews
We are actively collecting and monitoring our reviews and feedback for Derby to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Home care in Derby
Since our inception in 1989, we have been committed to providing high-quality home care in Derby and to thousands of families across the UK, enabling them to remain safe and independent in the comfort of their own homes. Our aim is to ensure that you are able to continue to live the life you want to lead; whether you enjoy going for a walk along the bank of the River Derwent or a cup of tea in Calke Abbey – we’re here to ensure that you can continue to do the things that make you happy, just with a little help along the way.
Whether you need 30-minute drop-ins to help you prepare your meals or more complex support that involves PEG feeding or catheter management, our team providing home care in Derby and the surrounding area will work closely with you to build a personalised support plan that is focussed entirely around you and your needs.
We understand that, regardless of their condition, everybody is different, and each have their own individual requirements. Here at Helping Hands we celebrate your individualities, and we are committed to giving you the encouragement, guidance and support you need to feel safe and independent at home.
Live in care - tailored to your needs
If you’re in need of more intensive support but moving into a residential home isn’t your preferred option, live-in care in Derby from the team is the perfect solution to ensure that you can remain in the place you know best without compromising on the support you need.
With round-the-clock assistance and a detailed 24 hour care plan that is built around you, a live-in carer from our Derby team will get to know you and your schedule so that you can continue your day-to-day life with minimal disruption.
Read more on what is live in care here.
Why choose Helping Hands over a care agency in Derby
At Helping Hands, we always keep the priorities of your care as our number one focus, and because we’re a private home care company rather than an agency we are committed to providing personalised care for every single customer. Our carers feel valued, which is crucial to them being so highly motivated to deliver the highest standards of care to our customers, every single day. Because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can be confident in our consistent quality, and because we keep our service transparent and easy to follow you’ll never get a nasty shock for your cost of care when your bill arrives.
Whether they’re training at our bespoke centre in Warwickshire or within one of our many branches across the country, all of our carers learn detailed skills in manual handling, mobility aids, first aid, dementia and safeguarding. As well as going through stringent background checks by our own Recruitment Team, they also complete regular refresher training to ensure that they adhere to the latest practices.
As with any regulated care company, we are closely monitored by the Care Quality Commission (CQC) who make sure our service is safe, responsive and effective with both our policies and staff. We are also aligned with Dementia Action Alliance (DAA), Spinal Injuries Association (SIA) and the United Kingdom Acquired Brain Injury Forum (UKABIF) – all of which work to promote awareness and best practice of their respective conditions.
Private care in Derby
Using a private home care provider gives you much more control over the level and frequency of care you receive. At Helping Hands, we’re able to offer you flexible, bespoke care that is fully designed to match the needs of your condition – no matter how straightforward or complex they might be.
Whether you require a few shorts visits a week or a live-in carer, temporary short-term assistance or a long-term care plan, our brilliant home care team in Derby will work with you to provide you with the perfect package of care to keep you independent and comfortable in your own home.
Branch information
Alveston,
Derby,
DE24 OJG